A friend's email to me always shows a paper clip even though there is no
attachment to the message. Emails from others don't show a paper clip on
messages without attachments.

Would someone please suggest what might be causing this to happen?

Thank you.

Either your friend is reading in Plain Text and the e-mail contains HTML, or
they are using AVG (a good program) and have e-mail scanning enabled.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jack Gillis" wrote in message
...
A friend's email to me always shows a paper clip even though there is no
attachment to the message. Emails from others don't show a paper clip on
messages without attachments.

Would someone please suggest what might be causing this to happen?

Thank you.

Thanks Bruce

Sorry, but I didn't make myself clear. The email in question is not being
read by my friend but is being sent to me by her. As far as I can tell, it
is in plain text and contains no HTML. I don't know what she anti virus
program she uses. I do use AVG with email scanning enabled. Only messages
from her show the paper clip when there is no attachment to the message.

I really don't want to turn of my email scanning. Isn't that one of the
purposes of having an AV program?


Thanks again.


"Bruce Hagen" wrote in message
...
Either your friend is reading in Plain Text and the e-mail contains HTML,
or they are using AVG (a good program) and have e-mail scanning enabled.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V program
will continue to protect you sufficiently.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jack Gillis" wrote in message
...
A friend's email to me always shows a paper clip even though there is no
attachment to the message. Emails from others don't show a paper clip on
messages without attachments.

Would someone please suggest what might be causing this to happen?

Thank you.

If you are reading in Plain Text, turn it off and see if the paper clip goes
away. Otherwise, turn off e-mail scanning. I use AVG free and did the custom
download and unchecked e-mail scanning. It doesn't matter what program you
use, it causes problems.

This is from Symantic, but applies to all anti-virus programs.

From:
http://snipurl.com/bmf6

Is my computer still protected against viruses if I disable Email Scanning?

Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~


"Jack Gillis" wrote in message
...
Thanks Bruce

Sorry, but I didn't make myself clear. The email in question is not being
read by my friend but is being sent to me by her. As far as I can tell,
it
is in plain text and contains no HTML. I don't know what she anti virus
program she uses. I do use AVG with email scanning enabled. Only
messages
from her show the paper clip when there is no attachment to the message.

I really don't want to turn of my email scanning. Isn't that one of the
purposes of having an AV program?


Thanks again.


"Bruce Hagen" wrote in message
...
Either your friend is reading in Plain Text and the e-mail contains HTML,
or they are using AVG (a good program) and have e-mail scanning enabled.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V
program
will continue to protect you sufficiently.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jack Gillis" wrote in message
...
A friend's email to me always shows a paper clip even though there is no
attachment to the message. Emails from others don't show a paper clip on
messages without attachments.

Would someone please suggest what might be causing this to happen?

Thank you.

Thanks again, Bruce.

The paper clip appears when 'Read in plain text' is on and also off. It
still appears with AVG disabled.
Go figure!

As I said , it only occurs in messages from my friend. I suspect it is
something on her end.


"Bruce Hagen" wrote in message
...
If you are reading in Plain Text, turn it off and see if the paper clip
goes away. Otherwise, turn off e-mail scanning. I use AVG free and did the
custom download and unchecked e-mail scanning. It doesn't matter what
program you use, it causes problems.

This is from Symantic, but applies to all anti-virus programs.

From:
http://snipurl.com/bmf6

Is my computer still protected against viruses if I disable Email
Scanning?

Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have the most recent virus definitions.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~


"Jack Gillis" wrote in message
...
Thanks Bruce

Sorry, but I didn't make myself clear. The email in question is not
being
read by my friend but is being sent to me by her. As far as I can tell,
it
is in plain text and contains no HTML. I don't know what she anti virus
program she uses. I do use AVG with email scanning enabled. Only
messages
from her show the paper clip when there is no attachment to the message.

I really don't want to turn of my email scanning. Isn't that one of the
purposes of having an AV program?


Thanks again.


"Bruce Hagen" wrote in message
...
Either your friend is reading in Plain Text and the e-mail contains
HTML,
or they are using AVG (a good program) and have e-mail scanning enabled.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V
program
will continue to protect you sufficiently.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jack Gillis" wrote in message
...
A friend's email to me always shows a paper clip even though there is no
attachment to the message. Emails from others don't show a paper clip
on
messages without attachments.

Would someone please suggest what might be causing this to happen?

Thank you.

I believe it must be on the other end also.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jack Gillis" wrote in message
...
Thanks again, Bruce.

The paper clip appears when 'Read in plain text' is on and also off. It
still appears with AVG disabled.
Go figure!

As I said , it only occurs in messages from my friend. I suspect it is
something on her end.


"Bruce Hagen" wrote in message
...
If you are reading in Plain Text, turn it off and see if the paper clip
goes away. Otherwise, turn off e-mail scanning. I use AVG free and did
the custom download and unchecked e-mail scanning. It doesn't matter what
program you use, it causes problems.

This is from Symantic, but applies to all anti-virus programs.

From:
http://snipurl.com/bmf6

Is my computer still protected against viruses if I disable Email
Scanning?

Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including
email and email attachments. Email Scanning is just another layer on top
of this. To make sure that Auto-Protect is providing the maximum
protection, keep Auto-Protect enabled and run LiveUpdate regularly to
ensure that you have the most recent virus definitions.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~


"Jack Gillis" wrote in message
...
Thanks Bruce

Sorry, but I didn't make myself clear. The email in question is not
being
read by my friend but is being sent to me by her. As far as I can tell,
it
is in plain text and contains no HTML. I don't know what she anti virus
program she uses. I do use AVG with email scanning enabled. Only
messages
from her show the paper clip when there is no attachment to the message.

I really don't want to turn of my email scanning. Isn't that one of the
purposes of having an AV program?


Thanks again.


"Bruce Hagen" wrote in message
...
Either your friend is reading in Plain Text and the e-mail contains
HTML,
or they are using AVG (a good program) and have e-mail scanning
enabled.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of
problems
such as time-outs and account setting changes. Your up-to-date A/V
program
will continue to protect you sufficiently.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jack Gillis" wrote in message
...
A friend's email to me always shows a paper clip even though there is
no
attachment to the message. Emails from others don't show a paper clip
on
messages without attachments.

Would someone please suggest what might be causing this to happen?

Thank you.