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#1
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I am having trouble sending emails with .gif images "imbedded" into the body
portion of the email. If I remove the imbedded .gif image from the email, it will send just fine. Here's the error message I get when I try to send the embedded .gif images: An unknown error has occurred. Subject 'test', Account: 'xxxxxxx', Server: 'smtpauth.xxxxxxxx.net', Protocol: SMTP, Server Response: '550 5.7.1 n21KsYpt032207 This message does not comply with required standards.', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC69 Any ideas .... fixes? |
#2
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Please state your full Windows version (e.g., WinXP SP3).
Is this a sudden, new problem or an ongoing one? What was the total size of the email with the embedded image? ...without the embedded image? Were you connected to the internet via xxxxxxxx.net when you got this error message? Is your anti-virus application configured to scan outgoing (and incoming) mail? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ 5cents wrote: I am having trouble sending emails with .gif images "imbedded" into the body portion of the email. If I remove the imbedded .gif image from the email, it will send just fine. Here's the error message I get when I try to send the embedded .gif images: An unknown error has occurred. Subject 'test', Account: 'xxxxxxx', Server: 'smtpauth.xxxxxxxx.net', Protocol: SMTP, Server Response: '550 5.7.1 n21KsYpt032207 This message does not comply with required standards.', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC69 Any ideas .... fixes? |
#3
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Thanks for the quick response PA, I'm using Windows XP SP2, Internet Explorer
6.0. I have Norton Anti-virus 2009 installed, but I have the out-going email scanning option disabled. The total size of the email with the image was only 312KB, without the image 287KB. This is an on going problem with "animated" .gif images, other forms such as ..jpg, .bmp, and non-animated .gft images are ok. And yes, I am connected to my ISP. "PA Bear [MS MVP]" wrote: Please state your full Windows version (e.g., WinXP SP3). Is this a sudden, new problem or an ongoing one? What was the total size of the email with the embedded image? ...without the embedded image? Were you connected to the internet via xxxxxxxx.net when you got this error message? Is your anti-virus application configured to scan outgoing (and incoming) mail? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ 5cents wrote: I am having trouble sending emails with .gif images "imbedded" into the body portion of the email. If I remove the imbedded .gif image from the email, it will send just fine. Here's the error message I get when I try to send the embedded .gif images: An unknown error has occurred. Subject 'test', Account: 'xxxxxxx', Server: 'smtpauth.xxxxxxxx.net', Protocol: SMTP, Server Response: '550 5.7.1 n21KsYpt032207 This message does not comply with required standards.', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC69 Any ideas .... fixes? |
#4
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Disable all Norton email-scanning options.
OE Toosl | Accounts | Mail | [account] | Properties | Advanced | Break apart messages larger than... =disable this, too. Did you upgrade to NAV 2009 from, e.g., NAV 2007 or was another Norton (or McAfee) application ever installed (e.g., a free-trial version preinstalled on the machine when you bought it)? 5cents wrote: Thanks for the quick response PA, I'm using Windows XP SP2, Internet Explorer 6.0. I have Norton Anti-virus 2009 installed, but I have the out-going email scanning option disabled. The total size of the email with the image was only 312KB, without the image 287KB. This is an on going problem with "animated" .gif images, other forms such as .jpg, .bmp, and non-animated .gft images are ok. And yes, I am connected to my ISP. "PA Bear [MS MVP]" wrote: Please state your full Windows version (e.g., WinXP SP3). Is this a sudden, new problem or an ongoing one? What was the total size of the email with the embedded image? ...without the embedded image? Were you connected to the internet via xxxxxxxx.net when you got this error message? Is your anti-virus application configured to scan outgoing (and incoming) mail? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ 5cents wrote: I am having trouble sending emails with .gif images "imbedded" into the body portion of the email. If I remove the imbedded .gif image from the email, it will send just fine. Here's the error message I get when I try to send the embedded .gif images: An unknown error has occurred. Subject 'test', Account: 'xxxxxxx', Server: 'smtpauth.xxxxxxxx.net', Protocol: SMTP, Server Response: '550 5.7.1 n21KsYpt032207 This message does not comply with required standards.', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC69 Any ideas .... fixes? |
#5
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Disable all Norton email-scanning options.
OE Toosl | Accounts | Mail | [account] | Properties | Advanced | Break apart messages larger than... =disable this, too. Did you upgrade to NAV 2009 from, e.g., NAV 2007 or was another Norton (or McAfee) application ever installed (e.g., a free-trial version preinstalled on the machine when you bought it)? 5cents wrote: Thanks for the quick response PA, I'm using Windows XP SP2, Internet Explorer 6.0. I have Norton Anti-virus 2009 installed, but I have the out-going email scanning option disabled. The total size of the email with the image was only 312KB, without the image 287KB. This is an on going problem with "animated" .gif images, other forms such as .jpg, .bmp, and non-animated .gft images are ok. And yes, I am connected to my ISP. "PA Bear [MS MVP]" wrote: Please state your full Windows version (e.g., WinXP SP3). Is this a sudden, new problem or an ongoing one? What was the total size of the email with the embedded image? ...without the embedded image? Were you connected to the internet via xxxxxxxx.net when you got this error message? Is your anti-virus application configured to scan outgoing (and incoming) mail? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ 5cents wrote: I am having trouble sending emails with .gif images "imbedded" into the body portion of the email. If I remove the imbedded .gif image from the email, it will send just fine. Here's the error message I get when I try to send the embedded .gif images: An unknown error has occurred. Subject 'test', Account: 'xxxxxxx', Server: 'smtpauth.xxxxxxxx.net', Protocol: SMTP, Server Response: '550 5.7.1 n21KsYpt032207 This message does not comply with required standards.', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC69 Any ideas .... fixes? |
#6
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Thanks for the quick response PA, I'm using Windows XP SP2, Internet Explorer
6.0. I have Norton Anti-virus 2009 installed, but I have the out-going email scanning option disabled. The total size of the email with the image was only 312KB, without the image 287KB. This is an on going problem with "animated" .gif images, other forms such as ..jpg, .bmp, and non-animated .gft images are ok. And yes, I am connected to my ISP. "PA Bear [MS MVP]" wrote: Please state your full Windows version (e.g., WinXP SP3). Is this a sudden, new problem or an ongoing one? What was the total size of the email with the embedded image? ...without the embedded image? Were you connected to the internet via xxxxxxxx.net when you got this error message? Is your anti-virus application configured to scan outgoing (and incoming) mail? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ 5cents wrote: I am having trouble sending emails with .gif images "imbedded" into the body portion of the email. If I remove the imbedded .gif image from the email, it will send just fine. Here's the error message I get when I try to send the embedded .gif images: An unknown error has occurred. Subject 'test', Account: 'xxxxxxx', Server: 'smtpauth.xxxxxxxx.net', Protocol: SMTP, Server Response: '550 5.7.1 n21KsYpt032207 This message does not comply with required standards.', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC69 Any ideas .... fixes? |
#7
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Please state your full Windows version (e.g., WinXP SP3).
Is this a sudden, new problem or an ongoing one? What was the total size of the email with the embedded image? ...without the embedded image? Were you connected to the internet via xxxxxxxx.net when you got this error message? Is your anti-virus application configured to scan outgoing (and incoming) mail? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ 5cents wrote: I am having trouble sending emails with .gif images "imbedded" into the body portion of the email. If I remove the imbedded .gif image from the email, it will send just fine. Here's the error message I get when I try to send the embedded .gif images: An unknown error has occurred. Subject 'test', Account: 'xxxxxxx', Server: 'smtpauth.xxxxxxxx.net', Protocol: SMTP, Server Response: '550 5.7.1 n21KsYpt032207 This message does not comply with required standards.', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC69 Any ideas .... fixes? |
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