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#1
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Trying to help a friend. So far have checked that auto-reply is not on,and
no message rules have been created at all. Here is what is happening (his words) When I receive an email, from anyone, they receive an immediate reply email from my address with nothing in the body of the email. It is a reply to the original email and preceded by whatever original subject was. This has been happening for the last several months and never occured before. No changes were made to any settings that i'm aware of. I looked at my Outlook Express options/settings and don't see any options for auto reply or anything that was changed I am able to reply, forward and use any action that I would normally be able to so I'm not experiencing any troubles on that front. I don't know where else to look for the problem. He is using Comcast as his ISP and his OE set to download messages to OE & remove from the server. Thank you for any suggestions and help. |
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#2
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Many ISPs have an auto-reply option, maybe Comcast does? I would assume it
would be activated at the Comcast Website under his login. If the option was accidentally set and no message was created, that would explain it. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "computerchallengedcc" wrote in message ... Trying to help a friend. So far have checked that auto-reply is not on,and no message rules have been created at all. Here is what is happening (his words) When I receive an email, from anyone, they receive an immediate reply from my address with nothing in the body of the email. It is a reply to the original email and preceded by whatever original subject was. This has been happening for the last several months and never occured before. No changes were made to any settings that i'm aware of. I looked at my Outlook Express options/settings and don't see any options for auto reply or anything that was changed I am able to reply, forward and use any action that I would normally be able to so I'm not experiencing any troubles on that front. I don't know where else to look for the problem. He is using Comcast as his ISP and his OE set to download messages to OE & remove from the server. Thank you for any suggestions and help. |
#3
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Many ISPs have an auto-reply option, maybe Comcast does? I would assume it
would be activated at the Comcast Website under his login. If the option was accidentally set and no message was created, that would explain it. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "computerchallengedcc" wrote in message ... Trying to help a friend. So far have checked that auto-reply is not on,and no message rules have been created at all. Here is what is happening (his words) When I receive an email, from anyone, they receive an immediate reply from my address with nothing in the body of the email. It is a reply to the original email and preceded by whatever original subject was. This has been happening for the last several months and never occured before. No changes were made to any settings that i'm aware of. I looked at my Outlook Express options/settings and don't see any options for auto reply or anything that was changed I am able to reply, forward and use any action that I would normally be able to so I'm not experiencing any troubles on that front. I don't know where else to look for the problem. He is using Comcast as his ISP and his OE set to download messages to OE & remove from the server. Thank you for any suggestions and help. |
#4
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Bruce, Yes, Comcast does have the option for auto-reply as well as
auto-forward, but neither one are set & the OP says he only has the one account in comcast, and one Identity in OE. Do you have any other ideas? Could something have gotten corrupted in OE that could cause this issue? I know, I am stretching here ![]() "Bruce Hagen" wrote: Many ISPs have an auto-reply option, maybe Comcast does? I would assume it would be activated at the Comcast Website under his login. If the option was accidentally set and no message was created, that would explain it. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "computerchallengedcc" wrote in message ... Trying to help a friend. So far have checked that auto-reply is not on,and no message rules have been created at all. Here is what is happening (his words) When I receive an email, from anyone, they receive an immediate reply from my address with nothing in the body of the email. It is a reply to the original email and preceded by whatever original subject was. This has been happening for the last several months and never occured before. No changes were made to any settings that i'm aware of. I looked at my Outlook Express options/settings and don't see any options for auto reply or anything that was changed I am able to reply, forward and use any action that I would normally be able to so I'm not experiencing any troubles on that front. I don't know where else to look for the problem. He is using Comcast as his ISP and his OE set to download messages to OE & remove from the server. Thank you for any suggestions and help. |
#5
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Bruce, Yes, Comcast does have the option for auto-reply as well as
auto-forward, but neither one are set & the OP says he only has the one account in comcast, and one Identity in OE. Do you have any other ideas? Could something have gotten corrupted in OE that could cause this issue? I know, I am stretching here ![]() "Bruce Hagen" wrote: Many ISPs have an auto-reply option, maybe Comcast does? I would assume it would be activated at the Comcast Website under his login. If the option was accidentally set and no message was created, that would explain it. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "computerchallengedcc" wrote in message ... Trying to help a friend. So far have checked that auto-reply is not on,and no message rules have been created at all. Here is what is happening (his words) When I receive an email, from anyone, they receive an immediate reply from my address with nothing in the body of the email. It is a reply to the original email and preceded by whatever original subject was. This has been happening for the last several months and never occured before. No changes were made to any settings that i'm aware of. I looked at my Outlook Express options/settings and don't see any options for auto reply or anything that was changed I am able to reply, forward and use any action that I would normally be able to so I'm not experiencing any troubles on that front. I don't know where else to look for the problem. He is using Comcast as his ISP and his OE set to download messages to OE & remove from the server. Thank you for any suggestions and help. |
#6
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Try a new identity.
canned You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages and Address Book from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 An Outlook Express basic repair kit: http://www.microsoft.com/windows/IE/...epair.mspx#EHH -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "computerchallengedcc" wrote in message ... Bruce, Yes, Comcast does have the option for auto-reply as well as auto-forward, but neither one are set & the OP says he only has the one account in comcast, and one Identity in OE. Do you have any other ideas? Could something have gotten corrupted in OE that could cause this issue? I know, I am stretching here ![]() "Bruce Hagen" wrote: Many ISPs have an auto-reply option, maybe Comcast does? I would assume it would be activated at the Comcast Website under his login. If the option was accidentally set and no message was created, that would explain it. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "computerchallengedcc" wrote in message ... Trying to help a friend. So far have checked that auto-reply is not on,and no message rules have been created at all. Here is what is happening (his words) When I receive an email, from anyone, they receive an immediate reply from my address with nothing in the body of the email. It is a reply to the original email and preceded by whatever original subject was. This has been happening for the last several months and never occured before. No changes were made to any settings that i'm aware of. I looked at my Outlook Express options/settings and don't see any options for auto reply or anything that was changed I am able to reply, forward and use any action that I would normally be able to so I'm not experiencing any troubles on that front. I don't know where else to look for the problem. He is using Comcast as his ISP and his OE set to download messages to OE & remove from the server. Thank you for any suggestions and help. |
#7
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Try a new identity.
canned You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages and Address Book from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 An Outlook Express basic repair kit: http://www.microsoft.com/windows/IE/...epair.mspx#EHH -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "computerchallengedcc" wrote in message ... Bruce, Yes, Comcast does have the option for auto-reply as well as auto-forward, but neither one are set & the OP says he only has the one account in comcast, and one Identity in OE. Do you have any other ideas? Could something have gotten corrupted in OE that could cause this issue? I know, I am stretching here ![]() "Bruce Hagen" wrote: Many ISPs have an auto-reply option, maybe Comcast does? I would assume it would be activated at the Comcast Website under his login. If the option was accidentally set and no message was created, that would explain it. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "computerchallengedcc" wrote in message ... Trying to help a friend. So far have checked that auto-reply is not on,and no message rules have been created at all. Here is what is happening (his words) When I receive an email, from anyone, they receive an immediate reply from my address with nothing in the body of the email. It is a reply to the original email and preceded by whatever original subject was. This has been happening for the last several months and never occured before. No changes were made to any settings that i'm aware of. I looked at my Outlook Express options/settings and don't see any options for auto reply or anything that was changed I am able to reply, forward and use any action that I would normally be able to so I'm not experiencing any troubles on that front. I don't know where else to look for the problem. He is using Comcast as his ISP and his OE set to download messages to OE & remove from the server. Thank you for any suggestions and help. |
#8
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I just heard back from the OP who now tells me he has three accounts set up
in OE, and only one is affected. Do you advise that he delete that one and rebuild it then? Thank you. "Bruce Hagen" wrote: Try a new identity. canned You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages and Address Book from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 An Outlook Express basic repair kit: http://www.microsoft.com/windows/IE/...epair.mspx#EHH -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "computerchallengedcc" wrote in message ... Bruce, Yes, Comcast does have the option for auto-reply as well as auto-forward, but neither one are set & the OP says he only has the one account in comcast, and one Identity in OE. Do you have any other ideas? Could something have gotten corrupted in OE that could cause this issue? I know, I am stretching here ![]() "Bruce Hagen" wrote: Many ISPs have an auto-reply option, maybe Comcast does? I would assume it would be activated at the Comcast Website under his login. If the option was accidentally set and no message was created, that would explain it. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "computerchallengedcc" wrote in message ... Trying to help a friend. So far have checked that auto-reply is not on,and no message rules have been created at all. Here is what is happening (his words) When I receive an email, from anyone, they receive an immediate reply from my address with nothing in the body of the email. It is a reply to the original email and preceded by whatever original subject was. This has been happening for the last several months and never occured before. No changes were made to any settings that i'm aware of. I looked at my Outlook Express options/settings and don't see any options for auto reply or anything that was changed I am able to reply, forward and use any action that I would normally be able to so I'm not experiencing any troubles on that front. I don't know where else to look for the problem. He is using Comcast as his ISP and his OE set to download messages to OE & remove from the server. Thank you for any suggestions and help. |
#9
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I just heard back from the OP who now tells me he has three accounts set up
in OE, and only one is affected. Do you advise that he delete that one and rebuild it then? Thank you. "Bruce Hagen" wrote: Try a new identity. canned You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages and Address Book from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 An Outlook Express basic repair kit: http://www.microsoft.com/windows/IE/...epair.mspx#EHH -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "computerchallengedcc" wrote in message ... Bruce, Yes, Comcast does have the option for auto-reply as well as auto-forward, but neither one are set & the OP says he only has the one account in comcast, and one Identity in OE. Do you have any other ideas? Could something have gotten corrupted in OE that could cause this issue? I know, I am stretching here ![]() "Bruce Hagen" wrote: Many ISPs have an auto-reply option, maybe Comcast does? I would assume it would be activated at the Comcast Website under his login. If the option was accidentally set and no message was created, that would explain it. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "computerchallengedcc" wrote in message ... Trying to help a friend. So far have checked that auto-reply is not on,and no message rules have been created at all. Here is what is happening (his words) When I receive an email, from anyone, they receive an immediate reply from my address with nothing in the body of the email. It is a reply to the original email and preceded by whatever original subject was. This has been happening for the last several months and never occured before. No changes were made to any settings that i'm aware of. I looked at my Outlook Express options/settings and don't see any options for auto reply or anything that was changed I am able to reply, forward and use any action that I would normally be able to so I'm not experiencing any troubles on that front. I don't know where else to look for the problem. He is using Comcast as his ISP and his OE set to download messages to OE & remove from the server. Thank you for any suggestions and help. |
#10
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Are all three accounts using the same identity? If yes, remove the account,
reboot and then add it back. If they are three separate identities, see my previous reply. If the problem persists, try a new identity anyway. You are /sure/ there are no message rules involved? -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "computerchallengedcc" wrote in message ... I just heard back from the OP who now tells me he has three accounts set up in OE, and only one is affected. Do you advise that he delete that one and rebuild it then? Thank you. "Bruce Hagen" wrote: Try a new identity. canned You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages and Address Book from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 An Outlook Express basic repair kit: http://www.microsoft.com/windows/IE/...epair.mspx#EHH -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "computerchallengedcc" wrote in message ... Bruce, Yes, Comcast does have the option for auto-reply as well as auto-forward, but neither one are set & the OP says he only has the one account in comcast, and one Identity in OE. Do you have any other ideas? Could something have gotten corrupted in OE that could cause this issue? I know, I am stretching here ![]() "Bruce Hagen" wrote: Many ISPs have an auto-reply option, maybe Comcast does? I would assume it would be activated at the Comcast Website under his login. If the option was accidentally set and no message was created, that would explain it. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "computerchallengedcc" wrote in message ... Trying to help a friend. So far have checked that auto-reply is not on,and no message rules have been created at all. Here is what is happening (his words) When I receive an email, from anyone, they receive an immediate reply from my address with nothing in the body of the email. It is a reply to the original email and preceded by whatever original subject was. This has been happening for the last several months and never occured before. No changes were made to any settings that i'm aware of. I looked at my Outlook Express options/settings and don't see any options for auto reply or anything that was changed I am able to reply, forward and use any action that I would normally be able to so I'm not experiencing any troubles on that front. I don't know where else to look for the problem. He is using Comcast as his ISP and his OE set to download messages to OE & remove from the server. Thank you for any suggestions and help. |
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