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Contact Folders missing but not



 
 
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  #1  
Old March 22nd 09, 02:33 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
BrendanK
external usenet poster
 
Posts: 2
Default Contact Folders missing but not

Ok, I'm actually troubleshooting for my brother, who's having some trouble
with his copy of Outlook Express. The thing is, in his address book, he set
up a few subfolders containing certain contacts for convience, however now
something has caused the folders to dissapear, along with the contacts from
the address book. The kicker is that when he tried reimporting some of the
addresses (Which he still has thanks to the Sent folder), Outlook says it
can't save them because their already in the address book.
Any advice?
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  #2  
Old March 22nd 09, 03:12 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear [MS MVP]
external usenet poster
 
Posts: 3,647
Default Contact Folders missing but not

Assuming MS Outlook (or MS Office) is also installed:

• Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

• If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and
is its value set to 1 (one)?

• If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), close REGEDIT & reboot: Address Book should be
available to you and all should be well. (If that DWORD is not present,
don't create it, and don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share and/or
http://support.microsoft.com/kb/191946
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


BrendanK wrote:
Ok, I'm actually troubleshooting for my brother, who's having some trouble
with his copy of Outlook Express. The thing is, in his address book, he
set
up a few subfolders containing certain contacts for convience, however now
something has caused the folders to dissapear, along with the contacts
from
the address book. The kicker is that when he tried reimporting some of
the
addresses (Which he still has thanks to the Sent folder), Outlook says it
can't save them because their already in the address book.
Any advice?


  #3  
Old March 22nd 09, 03:12 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear [MS MVP]
external usenet poster
 
Posts: 3,647
Default Contact Folders missing but not

Assuming MS Outlook (or MS Office) is also installed:

• Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

• If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and
is its value set to 1 (one)?

• If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), close REGEDIT & reboot: Address Book should be
available to you and all should be well. (If that DWORD is not present,
don't create it, and don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share and/or
http://support.microsoft.com/kb/191946
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


BrendanK wrote:
Ok, I'm actually troubleshooting for my brother, who's having some trouble
with his copy of Outlook Express. The thing is, in his address book, he
set
up a few subfolders containing certain contacts for convience, however now
something has caused the folders to dissapear, along with the contacts
from
the address book. The kicker is that when he tried reimporting some of
the
addresses (Which he still has thanks to the Sent folder), Outlook says it
can't save them because their already in the address book.
Any advice?


  #4  
Old March 22nd 09, 06:38 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
julio[_2_]
external usenet poster
 
Posts: 4
Default Contact Folders missing but not



no
"BrendanK" escribió en el mensaje
...
Ok, I'm actually troubleshooting for my brother, who's having some trouble
with his copy of Outlook Express. The thing is, in his address book, he
set
up a few subfolders containing certain contacts for convience, however now
something has caused the folders to dissapear, along with the contacts
from
the address book. The kicker is that when he tried reimporting some of
the
addresses (Which he still has thanks to the Sent folder), Outlook says it
can't save them because their already in the address book.
Any advice?



  #5  
Old March 22nd 09, 06:38 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
julio[_2_]
external usenet poster
 
Posts: 4
Default Contact Folders missing but not



no
"BrendanK" escribió en el mensaje
...
Ok, I'm actually troubleshooting for my brother, who's having some trouble
with his copy of Outlook Express. The thing is, in his address book, he
set
up a few subfolders containing certain contacts for convience, however now
something has caused the folders to dissapear, along with the contacts
from
the address book. The kicker is that when he tried reimporting some of
the
addresses (Which he still has thanks to the Sent folder), Outlook says it
can't save them because their already in the address book.
Any advice?



  #6  
Old March 31st 09, 04:47 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Sidney Heyman
external usenet poster
 
Posts: 12
Default Contact Folders missing but not

cool!!!!!!
"julio" wrote in message
...


no
"BrendanK" escribió en el mensaje
...
Ok, I'm actually troubleshooting for my brother, who's having some
trouble
with his copy of Outlook Express. The thing is, in his address book, he
set
up a few subfolders containing certain contacts for convience, however
now
something has caused the folders to dissapear, along with the contacts
from
the address book. The kicker is that when he tried reimporting some of
the
addresses (Which he still has thanks to the Sent folder), Outlook says it
can't save them because their already in the address book.
Any advice?





  #7  
Old March 31st 09, 04:47 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Sidney Heyman
external usenet poster
 
Posts: 12
Default Contact Folders missing but not

cool!!!!!!
"julio" wrote in message
...


no
"BrendanK" escribió en el mensaje
...
Ok, I'm actually troubleshooting for my brother, who's having some
trouble
with his copy of Outlook Express. The thing is, in his address book, he
set
up a few subfolders containing certain contacts for convience, however
now
something has caused the folders to dissapear, along with the contacts
from
the address book. The kicker is that when he tried reimporting some of
the
addresses (Which he still has thanks to the Sent folder), Outlook says it
can't save them because their already in the address book.
Any advice?





  #8  
Old March 31st 09, 05:27 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Tom [Pepper] Willett[_2_]
external usenet poster
 
Posts: 294
Default Contact Folders missing but not

Does your ISP Verizon know you're a Hooplehead?
"Sidney Heyman" wrote in message
...
: cool!!!!!!
: "julio" wrote in message
: ...
:
:
: no
: "BrendanK" escribió en el mensaje
: ...
: Ok, I'm actually troubleshooting for my brother, who's having some
: trouble
: with his copy of Outlook Express. The thing is, in his address book,
he
: set
: up a few subfolders containing certain contacts for convience, however
: now
: something has caused the folders to dissapear, along with the contacts
: from
: the address book. The kicker is that when he tried reimporting some of
: the
: addresses (Which he still has thanks to the Sent folder), Outlook says
it
: can't save them because their already in the address book.
: Any advice?
:
:
:
:


  #9  
Old March 31st 09, 05:27 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Tom [Pepper] Willett[_2_]
external usenet poster
 
Posts: 294
Default Contact Folders missing but not

Does your ISP Verizon know you're a Hooplehead?
"Sidney Heyman" wrote in message
...
: cool!!!!!!
: "julio" wrote in message
: ...
:
:
: no
: "BrendanK" escribió en el mensaje
: ...
: Ok, I'm actually troubleshooting for my brother, who's having some
: trouble
: with his copy of Outlook Express. The thing is, in his address book,
he
: set
: up a few subfolders containing certain contacts for convience, however
: now
: something has caused the folders to dissapear, along with the contacts
: from
: the address book. The kicker is that when he tried reimporting some of
: the
: addresses (Which he still has thanks to the Sent folder), Outlook says
it
: can't save them because their already in the address book.
: Any advice?
:
:
:
:


 




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