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#1
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Ok, I'm actually troubleshooting for my brother, who's having some trouble
with his copy of Outlook Express. The thing is, in his address book, he set up a few subfolders containing certain contacts for convience, however now something has caused the folders to dissapear, along with the contacts from the address book. The kicker is that when he tried reimporting some of the addresses (Which he still has thanks to the Sent folder), Outlook says it can't save them because their already in the address book. Any advice? |
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#2
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Assuming MS Outlook (or MS Office) is also installed:
• Do you have this Registry key?... HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4 • If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is its value set to 1 (one)? • If not, STOP; If so, Address Book is configured to share contacts with Outlook, even if you don't use it (can happen with the install of Office). Change the value to 0 (zero), close REGEDIT & reboot: Address Book should be available to you and all should be well. (If that DWORD is not present, don't create it, and don't alter any other DWORD values.) Note that any changes (additions, deletions, edits) made while sharing was enabled will not be available (displayed) in Address Book when sharing is disabled. cf. http://www.insideoe.com/files/wab.htm#share and/or http://support.microsoft.com/kb/191946 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ BrendanK wrote: Ok, I'm actually troubleshooting for my brother, who's having some trouble with his copy of Outlook Express. The thing is, in his address book, he set up a few subfolders containing certain contacts for convience, however now something has caused the folders to dissapear, along with the contacts from the address book. The kicker is that when he tried reimporting some of the addresses (Which he still has thanks to the Sent folder), Outlook says it can't save them because their already in the address book. Any advice? |
#3
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Assuming MS Outlook (or MS Office) is also installed:
• Do you have this Registry key?... HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4 • If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is its value set to 1 (one)? • If not, STOP; If so, Address Book is configured to share contacts with Outlook, even if you don't use it (can happen with the install of Office). Change the value to 0 (zero), close REGEDIT & reboot: Address Book should be available to you and all should be well. (If that DWORD is not present, don't create it, and don't alter any other DWORD values.) Note that any changes (additions, deletions, edits) made while sharing was enabled will not be available (displayed) in Address Book when sharing is disabled. cf. http://www.insideoe.com/files/wab.htm#share and/or http://support.microsoft.com/kb/191946 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ BrendanK wrote: Ok, I'm actually troubleshooting for my brother, who's having some trouble with his copy of Outlook Express. The thing is, in his address book, he set up a few subfolders containing certain contacts for convience, however now something has caused the folders to dissapear, along with the contacts from the address book. The kicker is that when he tried reimporting some of the addresses (Which he still has thanks to the Sent folder), Outlook says it can't save them because their already in the address book. Any advice? |
#4
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![]() no "BrendanK" escribió en el mensaje ... Ok, I'm actually troubleshooting for my brother, who's having some trouble with his copy of Outlook Express. The thing is, in his address book, he set up a few subfolders containing certain contacts for convience, however now something has caused the folders to dissapear, along with the contacts from the address book. The kicker is that when he tried reimporting some of the addresses (Which he still has thanks to the Sent folder), Outlook says it can't save them because their already in the address book. Any advice? |
#5
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![]() no "BrendanK" escribió en el mensaje ... Ok, I'm actually troubleshooting for my brother, who's having some trouble with his copy of Outlook Express. The thing is, in his address book, he set up a few subfolders containing certain contacts for convience, however now something has caused the folders to dissapear, along with the contacts from the address book. The kicker is that when he tried reimporting some of the addresses (Which he still has thanks to the Sent folder), Outlook says it can't save them because their already in the address book. Any advice? |
#6
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cool!!!!!!
"julio" wrote in message ... no "BrendanK" escribió en el mensaje ... Ok, I'm actually troubleshooting for my brother, who's having some trouble with his copy of Outlook Express. The thing is, in his address book, he set up a few subfolders containing certain contacts for convience, however now something has caused the folders to dissapear, along with the contacts from the address book. The kicker is that when he tried reimporting some of the addresses (Which he still has thanks to the Sent folder), Outlook says it can't save them because their already in the address book. Any advice? |
#7
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cool!!!!!!
"julio" wrote in message ... no "BrendanK" escribió en el mensaje ... Ok, I'm actually troubleshooting for my brother, who's having some trouble with his copy of Outlook Express. The thing is, in his address book, he set up a few subfolders containing certain contacts for convience, however now something has caused the folders to dissapear, along with the contacts from the address book. The kicker is that when he tried reimporting some of the addresses (Which he still has thanks to the Sent folder), Outlook says it can't save them because their already in the address book. Any advice? |
#8
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Does your ISP Verizon know you're a Hooplehead?
"Sidney Heyman" wrote in message ... : cool!!!!!! : "julio" wrote in message : ... : : : no : "BrendanK" escribió en el mensaje : ... : Ok, I'm actually troubleshooting for my brother, who's having some : trouble : with his copy of Outlook Express. The thing is, in his address book, he : set : up a few subfolders containing certain contacts for convience, however : now : something has caused the folders to dissapear, along with the contacts : from : the address book. The kicker is that when he tried reimporting some of : the : addresses (Which he still has thanks to the Sent folder), Outlook says it : can't save them because their already in the address book. : Any advice? : : : : |
#9
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Does your ISP Verizon know you're a Hooplehead?
"Sidney Heyman" wrote in message ... : cool!!!!!! : "julio" wrote in message : ... : : : no : "BrendanK" escribió en el mensaje : ... : Ok, I'm actually troubleshooting for my brother, who's having some : trouble : with his copy of Outlook Express. The thing is, in his address book, he : set : up a few subfolders containing certain contacts for convience, however : now : something has caused the folders to dissapear, along with the contacts : from : the address book. The kicker is that when he tried reimporting some of : the : addresses (Which he still has thanks to the Sent folder), Outlook says it : can't save them because their already in the address book. : Any advice? : : : : |
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Thread | Thread Starter | Forum | Replies | Last Post |
Why did the Outlook 2007 is missing contact folders from 2003 | Randy K | Outlook - Using Contacts | 1 | October 12th 07 12:11 AM |
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