Hello Group:

Windows XP Pro SP3
IE 6
After a windows reinstall, everything works fine except OE. I have the
standard OE account, and added two mail accounts for hotmail. It works
fine after setting up the new mail accounts until I reboot. Then OE
won't open at all. No error message.
The only way I have been able to (temporarily) correct it is to
completely uninstall OE (I used the "outlook express removal tool"
from James River software), then reinstall it, and add my two hotmail
accounts.
Again, it then works fine until I reboot, then it won't open at all.
Does anyone have any clue about what may be going on here? Or how to
fix the problem?

Many thanks.

Jack

Create a new Identity. If it works, import your email from the old
Identity.
--
Ronald Sommer

"JClark" wrote in message
...
Hello Group:

Windows XP Pro SP3
IE 6
After a windows reinstall, everything works fine except OE. I have the
standard OE account, and added two mail accounts for hotmail. It works
fine after setting up the new mail accounts until I reboot. Then OE
won't open at all. No error message.
The only way I have been able to (temporarily) correct it is to
completely uninstall OE (I used the "outlook express removal tool"
from James River software), then reinstall it, and add my two hotmail
accounts.
Again, it then works fine until I reboot, then it won't open at all.
Does anyone have any clue about what may be going on here? Or how to
fix the problem?

Many thanks.

Jack

And never use that removal tool again!!

Ron Sommer wrote:
Create a new Identity. If it works, import your email from the old
Identity.

"JClark" wrote in message
...
Hello Group:

Windows XP Pro SP3
IE 6
After a windows reinstall, everything works fine except OE. I have the
standard OE account, and added two mail accounts for hotmail. It works
fine after setting up the new mail accounts until I reboot. Then OE
won't open at all. No error message.
The only way I have been able to (temporarily) correct it is to
completely uninstall OE (I used the "outlook express removal tool"
from James River software), then reinstall it, and add my two hotmail
accounts.
Again, it then works fine until I reboot, then it won't open at all.
Does anyone have any clue about what may be going on here? Or how to
fix the problem?

Many thanks.

Jack

On Sun, 29 Mar 2009 14:13:11 -0400, "PA Bear [MS MVP]"
wrote:

And never use that removal tool again!!

Ron Sommer wrote:
Create a new Identity. If it works, import your email from the old
Identity.

"JClark" wrote in message
...
Hello Group:

Windows XP Pro SP3
IE 6
After a windows reinstall, everything works fine except OE. I have the
standard OE account, and added two mail accounts for hotmail. It works
fine after setting up the new mail accounts until I reboot. Then OE
won't open at all. No error message.
The only way I have been able to (temporarily) correct it is to
completely uninstall OE (I used the "outlook express removal tool"
from James River software), then reinstall it, and add my two hotmail
accounts.
Again, it then works fine until I reboot, then it won't open at all.
Does anyone have any clue about what may be going on here? Or how to
fix the problem?

Many thanks.

Jack
Hi PA Bear,

Is that removal tool really bad? It seemed to be a reasonable way to
uninstall -reinstall, allowing a clean start.(Although it does not
remove the userid.wab file). I'd appreciate any more thoughts you have
about it. After all, I did pay $5 for it!

Jack

JClark wrote:
SNIPPAGE & EDIT
Windows XP Pro SP3
IE 6
After a windows reinstall, everything works fine except OE. I have the
standard OE account, and added two mail accounts for hotmail. It works
fine after setting up the new mail accounts until I reboot. Then OE
won't open at all. No error message.
The only way I have been able to (temporarily) correct it is to
completely uninstall OE (I used the "outlook express removal tool"
from James River software), then reinstall it, and add my two hotmail
accounts.
Again, it then works fine until I reboot, then it won't open at all.
Does anyone have any clue about what may be going on here? Or how to
fix the problem?

And never use that removal tool again!!

Is that removal tool really bad? It seemed to be a reasonable way to
uninstall -reinstall, allowing a clean start.(Although it does not
remove the userid.wab file). I'd appreciate any more thoughts you have
about it. After all, I did pay $5 for it!

WinXP depends on many OE-related files. I dunno what the tool "removes" or
how you "reinstall" OE after using it, but none of it was necessary. [You
can remove access to OE but you can't really "remove" or uninstall it.]

OE problems are almost always related to either a damaged identity or a
problematic setting. In you case, it was the latter: With a Hotmail account
as the default, OE should not be configured to Send/Receive at start or open
to the (default) Inbox.

IOW, you blew $5.

--
~PA Bear

On Mon, 30 Mar 2009 14:56:11 -0400, "PA Bear [MS MVP]"
wrote:

JClark wrote:
SNIPPAGE & EDIT
Windows XP Pro SP3
IE 6
After a windows reinstall, everything works fine except OE. I have the
standard OE account, and added two mail accounts for hotmail. It works
fine after setting up the new mail accounts until I reboot. Then OE
won't open at all. No error message.
The only way I have been able to (temporarily) correct it is to
completely uninstall OE (I used the "outlook express removal tool"
from James River software), then reinstall it, and add my two hotmail
accounts.
Again, it then works fine until I reboot, then it won't open at all.
Does anyone have any clue about what may be going on here? Or how to
fix the problem?

And never use that removal tool again!!

Is that removal tool really bad? It seemed to be a reasonable way to
uninstall -reinstall, allowing a clean start.(Although it does not
remove the userid.wab file). I'd appreciate any more thoughts you have
about it. After all, I did pay $5 for it!

WinXP depends on many OE-related files. I dunno what the tool "removes" or
how you "reinstall" OE after using it, but none of it was necessary. [You
can remove access to OE but you can't really "remove" or uninstall it.]

OE problems are almost always related to either a damaged identity or a
problematic setting. In you case, it was the latter: With a Hotmail account
as the default, OE should not be configured to Send/Receive at start or open
to the (default) Inbox.

IOW, you blew $5.
Well, I guess it wasn't too expensive a lesson. I appreciate the
clarification.

Jack

On Mon, 30 Mar 2009 14:56:11 -0400, "PA Bear [MS MVP]"
wrote:

JClark wrote:
SNIPPAGE & EDIT
Windows XP Pro SP3
IE 6
After a windows reinstall, everything works fine except OE. I have the
standard OE account, and added two mail accounts for hotmail. It works
fine after setting up the new mail accounts until I reboot. Then OE
won't open at all. No error message.
The only way I have been able to (temporarily) correct it is to
completely uninstall OE (I used the "outlook express removal tool"
from James River software), then reinstall it, and add my two hotmail
accounts.
Again, it then works fine until I reboot, then it won't open at all.
Does anyone have any clue about what may be going on here? Or how to
fix the problem?

And never use that removal tool again!!

Is that removal tool really bad? It seemed to be a reasonable way to
uninstall -reinstall, allowing a clean start.(Although it does not
remove the userid.wab file). I'd appreciate any more thoughts you have
about it. After all, I did pay $5 for it!

WinXP depends on many OE-related files. I dunno what the tool "removes" or
how you "reinstall" OE after using it, but none of it was necessary. [You
can remove access to OE but you can't really "remove" or uninstall it.]

OE problems are almost always related to either a damaged identity or a
problematic setting. In you case, it was the latter: With a Hotmail account
as the default, OE should not be configured to Send/Receive at start or open
to the (default) Inbox.

IOW, you blew $5.
Well, I guess it wasn't too expensive a lesson. I appreciate the
clarification.

Jack

JClark wrote:
SNIPPAGE & EDIT
Windows XP Pro SP3
IE 6
After a windows reinstall, everything works fine except OE. I have the
standard OE account, and added two mail accounts for hotmail. It works
fine after setting up the new mail accounts until I reboot. Then OE
won't open at all. No error message.
The only way I have been able to (temporarily) correct it is to
completely uninstall OE (I used the "outlook express removal tool"
from James River software), then reinstall it, and add my two hotmail
accounts.
Again, it then works fine until I reboot, then it won't open at all.
Does anyone have any clue about what may be going on here? Or how to
fix the problem?

And never use that removal tool again!!

Is that removal tool really bad? It seemed to be a reasonable way to
uninstall -reinstall, allowing a clean start.(Although it does not
remove the userid.wab file). I'd appreciate any more thoughts you have
about it. After all, I did pay $5 for it!

WinXP depends on many OE-related files. I dunno what the tool "removes" or
how you "reinstall" OE after using it, but none of it was necessary. [You
can remove access to OE but you can't really "remove" or uninstall it.]

OE problems are almost always related to either a damaged identity or a
problematic setting. In you case, it was the latter: With a Hotmail account
as the default, OE should not be configured to Send/Receive at start or open
to the (default) Inbox.

IOW, you blew $5.

--
~PA Bear

On Sun, 29 Mar 2009 14:13:11 -0400, "PA Bear [MS MVP]"
wrote:

And never use that removal tool again!!

Ron Sommer wrote:
Create a new Identity. If it works, import your email from the old
Identity.

"JClark" wrote in message
...
Hello Group:

Windows XP Pro SP3
IE 6
After a windows reinstall, everything works fine except OE. I have the
standard OE account, and added two mail accounts for hotmail. It works
fine after setting up the new mail accounts until I reboot. Then OE
won't open at all. No error message.
The only way I have been able to (temporarily) correct it is to
completely uninstall OE (I used the "outlook express removal tool"
from James River software), then reinstall it, and add my two hotmail
accounts.
Again, it then works fine until I reboot, then it won't open at all.
Does anyone have any clue about what may be going on here? Or how to
fix the problem?

Many thanks.

Jack
Hi PA Bear,

Is that removal tool really bad? It seemed to be a reasonable way to
uninstall -reinstall, allowing a clean start.(Although it does not
remove the userid.wab file). I'd appreciate any more thoughts you have
about it. After all, I did pay $5 for it!

Jack

On Sun, 29 Mar 2009 07:09:35 -0500, "Ron Sommer"
wrote:

Create a new Identity. If it works, import your email from the old
Identity.
Ron,
Thanks. I'll try it when the system is up and running again. I had a
coincidental hard drive failure (brand new Seagate 1T -- apparently
not unusual for that model). So it will be a while before I can check
that method. And, who knows, OE may work fine once I reinstall.
Appreciate the input.

Jack