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#1
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Since upgrading to IE8, it takes several minutes for Outlook Express to open
and then another 2 or 3 minutes to open an email or newsgroup post that's already downloaded to my hard drive. Is there a conflict? If so, any solutions? Thanks. |
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#2
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Start he http://www.insideoe.com/problems/performance.htm
Andrea wrote: Since upgrading to IE8, it takes several minutes for Outlook Express to open and then another 2 or 3 minutes to open an email or newsgroup post that's already downloaded to my hard drive. Is there a conflict? If so, any solutions? Thanks. |
#3
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Start he http://www.insideoe.com/problems/performance.htm
Andrea wrote: Since upgrading to IE8, it takes several minutes for Outlook Express to open and then another 2 or 3 minutes to open an email or newsgroup post that's already downloaded to my hard drive. Is there a conflict? If so, any solutions? Thanks. |
#4
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Thanks for the link, but everything else besides OE wasn't normal. The
upgraded IE8 loaded extremely slowly and then took another 3 or so minutes to connect to the Internet. I didn't notice this at first because IE isn't my default browser. I also noticed that CPU usage increased, sometimes to 100%, when I opened OE or anything else. And when I opened MS Word, I kept getting an error about the printer not responding even though I wasn't trying to print. I didn't notice all of this right away. I ended up calling MS today, which is offering free support around IE8 until December. They suggested that I uninstall IE8 and revert to IE7, which they helped me to do, and this solved all the above problems. There's most likely a conflict with one or more programs on my computer, but that would take a lot of time and effort to figure out. I use IE so rarely that it didn't seem important to upgrade right now. PA Bear [MS MVP] wrote: Start he http://www.insideoe.com/problems/performance.htm Andrea wrote: Since upgrading to IE8, it takes several minutes for Outlook Express to open and then another 2 or 3 minutes to open an email or newsgroup post that's already downloaded to my hard drive. Is there a conflict? If so, any solutions? Thanks. |
#5
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Thanks for the link, but everything else besides OE wasn't normal. The
upgraded IE8 loaded extremely slowly and then took another 3 or so minutes to connect to the Internet. I didn't notice this at first because IE isn't my default browser. I also noticed that CPU usage increased, sometimes to 100%, when I opened OE or anything else. And when I opened MS Word, I kept getting an error about the printer not responding even though I wasn't trying to print. I didn't notice all of this right away. I ended up calling MS today, which is offering free support around IE8 until December. They suggested that I uninstall IE8 and revert to IE7, which they helped me to do, and this solved all the above problems. There's most likely a conflict with one or more programs on my computer, but that would take a lot of time and effort to figure out. I use IE so rarely that it didn't seem important to upgrade right now. PA Bear [MS MVP] wrote: Start he http://www.insideoe.com/problems/performance.htm Andrea wrote: Since upgrading to IE8, it takes several minutes for Outlook Express to open and then another 2 or 3 minutes to open an email or newsgroup post that's already downloaded to my hard drive. Is there a conflict? If so, any solutions? Thanks. |
#6
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Installing IE8 *properly* shouldn't have had any effect whatsoever on OE,
Andrea. My personal recommendations include: = Install IE8 manually, not via Windows Update/Automatic Updates!! = Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live) and third-party Windows Themes before installing IE8. = Close all open applications (i.e., anything with a taskbar icon) before installing or uninstalling IE8. = I would strongly recommend disabling your anti-virus application and any anti-spyware application's "system protections" (other than Defender's) before installing (or uninstalling) an IE upgrade. If you're running a third-party firewall, I would recommend disabling it and then enabling the Windows Firewall before installing (or uninstalling) an IE upgrade. = Create a Restore Point manually before installing IE8. [Do NOT use System Restore to remove/uninstall IE8; instead, see http://support.microsoft.com/kb/957700. Then use the Restore Point prior to reinstalling IE8 per these recommendations. Norton users will need to see http://bertk.mvps.org/html/symantecdoc1.html.] = Reboot twice after installing or uninstalling IE8. = For best chance of success with IE8, make certain that your anti-virus application, any anti-spyware applications (other than Defender), and your third-party firewall (if any) are supported in IE8 Final before you decide install it. ==================== General OE Caveats for best reliability: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Disable email scanning by your anti-virus application. It can cause corruption (i.e., loss of messages) and provides no additional protection: Why you don't need your anti-virus to scan your email http://thundercloud.net/infoave/tuto...ning/index.htm -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Andrea wrote: Thanks for the link, but everything else besides OE wasn't normal. The upgraded IE8 loaded extremely slowly and then took another 3 or so minutes to connect to the Internet. I didn't notice this at first because IE isn't my default browser. I also noticed that CPU usage increased, sometimes to 100%, when I opened OE or anything else. And when I opened MS Word, I kept getting an error about the printer not responding even though I wasn't trying to print. I didn't notice all of this right away. I ended up calling MS today, which is offering free support around IE8 until December. They suggested that I uninstall IE8 and revert to IE7, which they helped me to do, and this solved all the above problems. There's most likely a conflict with one or more programs on my computer, but that would take a lot of time and effort to figure out. I use IE so rarely that it didn't seem important to upgrade right now. PA Bear [MS MVP] wrote: Start he http://www.insideoe.com/problems/performance.htm Andrea wrote: Since upgrading to IE8, it takes several minutes for Outlook Express to open and then another 2 or 3 minutes to open an email or newsgroup post that's already downloaded to my hard drive. Is there a conflict? If so, any solutions? Thanks. |
#7
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Installing IE8 *properly* shouldn't have had any effect whatsoever on OE,
Andrea. My personal recommendations include: = Install IE8 manually, not via Windows Update/Automatic Updates!! = Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live) and third-party Windows Themes before installing IE8. = Close all open applications (i.e., anything with a taskbar icon) before installing or uninstalling IE8. = I would strongly recommend disabling your anti-virus application and any anti-spyware application's "system protections" (other than Defender's) before installing (or uninstalling) an IE upgrade. If you're running a third-party firewall, I would recommend disabling it and then enabling the Windows Firewall before installing (or uninstalling) an IE upgrade. = Create a Restore Point manually before installing IE8. [Do NOT use System Restore to remove/uninstall IE8; instead, see http://support.microsoft.com/kb/957700. Then use the Restore Point prior to reinstalling IE8 per these recommendations. Norton users will need to see http://bertk.mvps.org/html/symantecdoc1.html.] = Reboot twice after installing or uninstalling IE8. = For best chance of success with IE8, make certain that your anti-virus application, any anti-spyware applications (other than Defender), and your third-party firewall (if any) are supported in IE8 Final before you decide install it. ==================== General OE Caveats for best reliability: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Disable email scanning by your anti-virus application. It can cause corruption (i.e., loss of messages) and provides no additional protection: Why you don't need your anti-virus to scan your email http://thundercloud.net/infoave/tuto...ning/index.htm -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Andrea wrote: Thanks for the link, but everything else besides OE wasn't normal. The upgraded IE8 loaded extremely slowly and then took another 3 or so minutes to connect to the Internet. I didn't notice this at first because IE isn't my default browser. I also noticed that CPU usage increased, sometimes to 100%, when I opened OE or anything else. And when I opened MS Word, I kept getting an error about the printer not responding even though I wasn't trying to print. I didn't notice all of this right away. I ended up calling MS today, which is offering free support around IE8 until December. They suggested that I uninstall IE8 and revert to IE7, which they helped me to do, and this solved all the above problems. There's most likely a conflict with one or more programs on my computer, but that would take a lot of time and effort to figure out. I use IE so rarely that it didn't seem important to upgrade right now. PA Bear [MS MVP] wrote: Start he http://www.insideoe.com/problems/performance.htm Andrea wrote: Since upgrading to IE8, it takes several minutes for Outlook Express to open and then another 2 or 3 minutes to open an email or newsgroup post that's already downloaded to my hard drive. Is there a conflict? If so, any solutions? Thanks. |
#8
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I don't use automatic updates, but I realize that doesn't mean that I didn't
install a corrupted version. I don't use any third-party toolbars or Windows themes, so that wouldn't be the cause. I did close all applications, but I didn't disable the antivirus, which I probably should have done. I did have Spybot Search and Destroy immunization active and Spyware Blaster. It hadn't occurred to me that they would cause a problem becasue I wasn't running any scans at the time, but thanks for the heads up. I didn't have any software firewalls installed at the time. I'll probably try to upgrade to IE8 another time, but for now I'm going to just stay with 7. Thanks for your support. Andrea PA Bear [MS MVP] wrote: Installing IE8 *properly* shouldn't have had any effect whatsoever on OE, Andrea. My personal recommendations include: = Install IE8 manually, not via Windows Update/Automatic Updates!! = Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live) and third-party Windows Themes before installing IE8. = Close all open applications (i.e., anything with a taskbar icon) before installing or uninstalling IE8. = I would strongly recommend disabling your anti-virus application and any anti-spyware application's "system protections" (other than Defender's) before installing (or uninstalling) an IE upgrade. If you're running a third-party firewall, I would recommend disabling it and then enabling the Windows Firewall before installing (or uninstalling) an IE upgrade. = Create a Restore Point manually before installing IE8. [Do NOT use System Restore to remove/uninstall IE8; instead, see http://support.microsoft.com/kb/957700. Then use the Restore Point prior to reinstalling IE8 per these recommendations. Norton users will need to see http://bertk.mvps.org/html/symantecdoc1.html.] = Reboot twice after installing or uninstalling IE8. = For best chance of success with IE8, make certain that your anti-virus application, any anti-spyware applications (other than Defender), and your third-party firewall (if any) are supported in IE8 Final before you decide install it. ==================== General OE Caveats for best reliability: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Disable email scanning by your anti-virus application. It can cause corruption (i.e., loss of messages) and provides no additional protection: Why you don't need your anti-virus to scan your email http://thundercloud.net/infoave/tuto...ning/index.htm Andrea wrote: Thanks for the link, but everything else besides OE wasn't normal. The upgraded IE8 loaded extremely slowly and then took another 3 or so minutes to connect to the Internet. I didn't notice this at first because IE isn't my default browser. I also noticed that CPU usage increased, sometimes to 100%, when I opened OE or anything else. And when I opened MS Word, I kept getting an error about the printer not responding even though I wasn't trying to print. I didn't notice all of this right away. I ended up calling MS today, which is offering free support around IE8 until December. They suggested that I uninstall IE8 and revert to IE7, which they helped me to do, and this solved all the above problems. There's most likely a conflict with one or more programs on my computer, but that would take a lot of time and effort to figure out. I use IE so rarely that it didn't seem important to upgrade right now. PA Bear [MS MVP] wrote: Start he http://www.insideoe.com/problems/performance.htm Andrea wrote: Since upgrading to IE8, it takes several minutes for Outlook Express to open and then another 2 or 3 minutes to open an email or newsgroup post that's already downloaded to my hard drive. Is there a conflict? If so, any solutions? Thanks. |
#9
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I don't use automatic updates, but I realize that doesn't mean that I didn't
install a corrupted version. I don't use any third-party toolbars or Windows themes, so that wouldn't be the cause. I did close all applications, but I didn't disable the antivirus, which I probably should have done. I did have Spybot Search and Destroy immunization active and Spyware Blaster. It hadn't occurred to me that they would cause a problem becasue I wasn't running any scans at the time, but thanks for the heads up. I didn't have any software firewalls installed at the time. I'll probably try to upgrade to IE8 another time, but for now I'm going to just stay with 7. Thanks for your support. Andrea PA Bear [MS MVP] wrote: Installing IE8 *properly* shouldn't have had any effect whatsoever on OE, Andrea. My personal recommendations include: = Install IE8 manually, not via Windows Update/Automatic Updates!! = Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live) and third-party Windows Themes before installing IE8. = Close all open applications (i.e., anything with a taskbar icon) before installing or uninstalling IE8. = I would strongly recommend disabling your anti-virus application and any anti-spyware application's "system protections" (other than Defender's) before installing (or uninstalling) an IE upgrade. If you're running a third-party firewall, I would recommend disabling it and then enabling the Windows Firewall before installing (or uninstalling) an IE upgrade. = Create a Restore Point manually before installing IE8. [Do NOT use System Restore to remove/uninstall IE8; instead, see http://support.microsoft.com/kb/957700. Then use the Restore Point prior to reinstalling IE8 per these recommendations. Norton users will need to see http://bertk.mvps.org/html/symantecdoc1.html.] = Reboot twice after installing or uninstalling IE8. = For best chance of success with IE8, make certain that your anti-virus application, any anti-spyware applications (other than Defender), and your third-party firewall (if any) are supported in IE8 Final before you decide install it. ==================== General OE Caveats for best reliability: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Disable email scanning by your anti-virus application. It can cause corruption (i.e., loss of messages) and provides no additional protection: Why you don't need your anti-virus to scan your email http://thundercloud.net/infoave/tuto...ning/index.htm Andrea wrote: Thanks for the link, but everything else besides OE wasn't normal. The upgraded IE8 loaded extremely slowly and then took another 3 or so minutes to connect to the Internet. I didn't notice this at first because IE isn't my default browser. I also noticed that CPU usage increased, sometimes to 100%, when I opened OE or anything else. And when I opened MS Word, I kept getting an error about the printer not responding even though I wasn't trying to print. I didn't notice all of this right away. I ended up calling MS today, which is offering free support around IE8 until December. They suggested that I uninstall IE8 and revert to IE7, which they helped me to do, and this solved all the above problems. There's most likely a conflict with one or more programs on my computer, but that would take a lot of time and effort to figure out. I use IE so rarely that it didn't seem important to upgrade right now. PA Bear [MS MVP] wrote: Start he http://www.insideoe.com/problems/performance.htm Andrea wrote: Since upgrading to IE8, it takes several minutes for Outlook Express to open and then another 2 or 3 minutes to open an email or newsgroup post that's already downloaded to my hard drive. Is there a conflict? If so, any solutions? Thanks. |
#10
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...I did have
Spybot Search and Destroy immunization active and Spyware Blaster. See this related discussion: http://groups.google.com/group/micro...9478566ac1ee9b Also see: Internet Explorer 8 takes longer than expected to start: http://support.microsoft.com/kb/969938 -- IE-specific newsgroup: news://msnews.microsoft.com/microsof...plorer.general ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Andrea wrote: I don't use automatic updates, but I realize that doesn't mean that I didn't install a corrupted version. I don't use any third-party toolbars or Windows themes, so that wouldn't be the cause. I did close all applications, but I didn't disable the antivirus, which I probably should have done. I did have Spybot Search and Destroy immunization active and Spyware Blaster. It hadn't occurred to me that they would cause a problem becasue I wasn't running any scans at the time, but thanks for the heads up. I didn't have any software firewalls installed at the time. I'll probably try to upgrade to IE8 another time, but for now I'm going to just stay with 7. Thanks for your support. Andrea PA Bear [MS MVP] wrote: Installing IE8 *properly* shouldn't have had any effect whatsoever on OE, Andrea. My personal recommendations include: = Install IE8 manually, not via Windows Update/Automatic Updates!! = Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live) and third-party Windows Themes before installing IE8. = Close all open applications (i.e., anything with a taskbar icon) before installing or uninstalling IE8. = I would strongly recommend disabling your anti-virus application and any anti-spyware application's "system protections" (other than Defender's) before installing (or uninstalling) an IE upgrade. If you're running a third-party firewall, I would recommend disabling it and then enabling the Windows Firewall before installing (or uninstalling) an IE upgrade. = Create a Restore Point manually before installing IE8. [Do NOT use System Restore to remove/uninstall IE8; instead, see http://support.microsoft.com/kb/957700. Then use the Restore Point prior to reinstalling IE8 per these recommendations. Norton users will need to see http://bertk.mvps.org/html/symantecdoc1.html.] = Reboot twice after installing or uninstalling IE8. = For best chance of success with IE8, make certain that your anti-virus application, any anti-spyware applications (other than Defender), and your third-party firewall (if any) are supported in IE8 Final before you decide install it. ==================== General OE Caveats for best reliability: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Disable email scanning by your anti-virus application. It can cause corruption (i.e., loss of messages) and provides no additional protection: Why you don't need your anti-virus to scan your email http://thundercloud.net/infoave/tuto...ning/index.htm Andrea wrote: Thanks for the link, but everything else besides OE wasn't normal. The upgraded IE8 loaded extremely slowly and then took another 3 or so minutes to connect to the Internet. I didn't notice this at first because IE isn't my default browser. I also noticed that CPU usage increased, sometimes to 100%, when I opened OE or anything else. And when I opened MS Word, I kept getting an error about the printer not responding even though I wasn't trying to print. I didn't notice all of this right away. I ended up calling MS today, which is offering free support around IE8 until December. They suggested that I uninstall IE8 and revert to IE7, which they helped me to do, and this solved all the above problems. There's most likely a conflict with one or more programs on my computer, but that would take a lot of time and effort to figure out. I use IE so rarely that it didn't seem important to upgrade right now. PA Bear [MS MVP] wrote: Start he http://www.insideoe.com/problems/performance.htm Andrea wrote: Since upgrading to IE8, it takes several minutes for Outlook Express to open and then another 2 or 3 minutes to open an email or newsgroup post that's already downloaded to my hard drive. Is there a conflict? If so, any solutions? Thanks. |
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