The other day I realized that messages dated from the end of 2005 until the
end of May 2009 were missing from my Inbox. All old messages in all of my
other folders including sent are still there. I didn't compact anything
(knowingly) and I have the view set to show all messages. I don't know of
anything that I may have done to cause this. I use Norton antivirus and also
have system mechanic software installed that performs regular scans. My ISP
provides McAfee but I don't believe it's running on my computer. Can anyone
tell me what process to use to restore these emails without going to any
expense if possible? Thank you!!

Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2) when
posting to this newsgroup.

...I use Norton antivirus

Is your subscription current? When does it expire?

My ISP provides McAfee but I don't believe it's running on my computer.

Find out.

I also have system mechanic software installed that performs regular
scans.

Ugh. If you think your Registry needs to be "cleaned" or "repaired," read
http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Sammiejax wrote:
The other day I realized that messages dated from the end of 2005 until
the
end of May 2009 were missing from my Inbox. All old messages in all of my
other folders including sent are still there. I didn't compact anything
(knowingly) and I have the view set to show all messages. I don't know of
anything that I may have done to cause this. I use Norton antivirus and
also have system mechanic software installed that performs regular scans.
My ISP provides McAfee but I don't believe it's running on my computer.
Can anyone tell me what process to use to restore these emails without
going to any expense if possible? Thank you!!

Full Windows version

- WinXP

Norton antivirus - Is your subscription current? When does it expire?

- Yes, just renewed it in February.

My ISP provides McAfee but I don't believe it's running on my computer. Find out.

- How?


"PA Bear [MS MVP]" wrote:

Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2) when
posting to this newsgroup.

...I use Norton antivirus

Is your subscription current? When does it expire?

My ISP provides McAfee but I don't believe it's running on my computer.

Find out.

I also have system mechanic software installed that performs regular
scans.

Ugh. If you think your Registry needs to be "cleaned" or "repaired," read
http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Sammiejax wrote:
The other day I realized that messages dated from the end of 2005 until
the
end of May 2009 were missing from my Inbox. All old messages in all of my
other folders including sent are still there. I didn't compact anything
(knowingly) and I have the view set to show all messages. I don't know of
anything that I may have done to cause this. I use Norton antivirus and
also have system mechanic software installed that performs regular scans.
My ISP provides McAfee but I don't believe it's running on my computer.
Can anyone tell me what process to use to restore these emails without
going to any expense if possible? Thank you!!

WinXP is not your full Windows version. Pick one: WinXP (no Service Packs);
WinXP SP1; WinXP SP2; WinXP SP3

To check, right-click on My Computer & select Properties: The full version
will be listed on the resulting General tab.

If McAfee Security Center (or, possibly, Verizon/Yahoo Security Center) or
anything else named McAfee is listed in Add/Remove Programs, the McAfee
application is installed.

Sammiejax wrote:
Full Windows version

- WinXP

Norton antivirus - Is your subscription current? When does it expire?

- Yes, just renewed it in February.

My ISP provides McAfee but I don't believe it's running on my computer.
Find out.

- How?

"PA Bear [MS MVP]" wrote:

Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
when posting to this newsgroup.

...I use Norton antivirus

Is your subscription current? When does it expire?

My ISP provides McAfee but I don't believe it's running on my computer.

Find out.

I also have system mechanic software installed that performs regular
scans.

Ugh. If you think your Registry needs to be "cleaned" or "repaired,"
read
http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Sammiejax wrote:
The other day I realized that messages dated from the end of 2005 until
the
end of May 2009 were missing from my Inbox. All old messages in all of
my
other folders including sent are still there. I didn't compact anything
(knowingly) and I have the view set to show all messages. I don't know
of
anything that I may have done to cause this. I use Norton antivirus and
also have system mechanic software installed that performs regular
scans.
My ISP provides McAfee but I don't believe it's running on my computer.
Can anyone tell me what process to use to restore these emails without
going to any expense if possible? Thank you!!

Sammie

Is there any evidence of folder corruption? Using Windows XP you
need to enable show hidden files. Start, Control Panel, Folder
Options, View, Advanced Settings. Next enter Windows Explorer.
Using Tools, Find, Files and Folders search your C drive with
"inbo*.dbx" without quotes as the search criteria and see if you can
find more than one folder. Note the date / time stamp on the files
and the older folder will contain your missing messages. The
original inbox will appear as inbox. dbx. The next as inbox (01) dbx,
then inbox (02) dbx etc. The file extension can also appear as .dbt
i.e. a temporary folder.

http://www.insideoe.com/problems/bugs.htm#mailgone

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


"Sammiejax" wrote in message
...
Full Windows version

- WinXP

Norton antivirus - Is your subscription current? When does it expire?

- Yes, just renewed it in February.

My ISP provides McAfee but I don't believe it's running on my
computer. Find out.

- How?


"PA Bear [MS MVP]" wrote:

Please state your full Windows version (e.g., WinXP SP3; Vista x64
SP2) when
posting to this newsgroup.

...I use Norton antivirus

Is your subscription current? When does it expire?

My ISP provides McAfee but I don't believe it's running on my
computer.

Find out.

I also have system mechanic software installed that performs
regular
scans.

Ugh. If you think your Registry needs to be "cleaned" or "repaired,"
read
http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Sammiejax wrote:
The other day I realized that messages dated from the end of 2005
until
the
end of May 2009 were missing from my Inbox. All old messages in
all of my
other folders including sent are still there. I didn't compact
anything
(knowingly) and I have the view set to show all messages. I don't
know of
anything that I may have done to cause this. I use Norton
antivirus and
also have system mechanic software installed that performs regular
scans.
My ISP provides McAfee but I don't believe it's running on my
computer.
Can anyone tell me what process to use to restore these emails
without
going to any expense if possible? Thank you!!

Gerry,

Thank you. I don't think there is any evidence of folder corruption. I
enabled show hidden files & folders. I found the inbox file, which is an
Internet Explorer file, and it is dated today 6/9. How do I know if it has
the lost emails in it and what do I do from here?

Thank you,
Sammie

"Gerry" wrote:

Sammie

Is there any evidence of folder corruption? Using Windows XP you
need to enable show hidden files. Start, Control Panel, Folder
Options, View, Advanced Settings. Next enter Windows Explorer.
Using Tools, Find, Files and Folders search your C drive with
"inbo*.dbx" without quotes as the search criteria and see if you can
find more than one folder. Note the date / time stamp on the files
and the older folder will contain your missing messages. The
original inbox will appear as inbox. dbx. The next as inbox (01) dbx,
then inbox (02) dbx etc. The file extension can also appear as .dbt
i.e. a temporary folder.

http://www.insideoe.com/problems/bugs.htm#mailgone

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


"Sammiejax" wrote in message
...
Full Windows version

- WinXP

Norton antivirus - Is your subscription current? When does it expire?

- Yes, just renewed it in February.

My ISP provides McAfee but I don't believe it's running on my
computer. Find out.

- How?


"PA Bear [MS MVP]" wrote:

Please state your full Windows version (e.g., WinXP SP3; Vista x64
SP2) when
posting to this newsgroup.

...I use Norton antivirus

Is your subscription current? When does it expire?

My ISP provides McAfee but I don't believe it's running on my
computer.

Find out.

I also have system mechanic software installed that performs
regular
scans.

Ugh. If you think your Registry needs to be "cleaned" or "repaired,"
read
http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Sammiejax wrote:
The other day I realized that messages dated from the end of 2005
until
the
end of May 2009 were missing from my Inbox. All old messages in
all of my
other folders including sent are still there. I didn't compact
anything
(knowingly) and I have the view set to show all messages. I don't
know of
anything that I may have done to cause this. I use Norton
antivirus and
also have system mechanic software installed that performs regular
scans.
My ISP provides McAfee but I don't believe it's running on my
computer.
Can anyone tell me what process to use to restore these emails
without
going to any expense if possible? Thank you!!

Assuming WinXP SP2 or SP3...

Why it happens:

http://insideoe.tomsterdam.com/probl...s.htm#mailgone
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and #4)
and http://support.microsoft.com/?kbid=918069 (see Notes section under
Resolution)
~~~~~~~~~~~~~~~~~~~
DBXpress (faster, more powerful, with even greater functionality than
DBXtract)
http://www.oehelp.com/DBXpress/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoiding Such Corruption in Futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages) and provides no additional protection:

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Sammiejax wrote:
Gerry,

Thank you. I don't think there is any evidence of folder corruption. I
enabled show hidden files & folders. I found the inbox file, which is an
Internet Explorer file, and it is dated today 6/9. How do I know if it
has
the lost emails in it and what do I do from here?

Thank you,
Sammie

"Gerry" wrote:

Sammie

Is there any evidence of folder corruption? Using Windows XP you
need to enable show hidden files. Start, Control Panel, Folder
Options, View, Advanced Settings. Next enter Windows Explorer.
Using Tools, Find, Files and Folders search your C drive with
"inbo*.dbx" without quotes as the search criteria and see if you can
find more than one folder. Note the date / time stamp on the files
and the older folder will contain your missing messages. The
original inbox will appear as inbox. dbx. The next as inbox (01) dbx,
then inbox (02) dbx etc. The file extension can also appear as .dbt
i.e. a temporary folder.

http://www.insideoe.com/problems/bugs.htm#mailgone

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


"Sammiejax" wrote in message
...
Full Windows version

- WinXP

Norton antivirus - Is your subscription current? When does it expire?

- Yes, just renewed it in February.

My ISP provides McAfee but I don't believe it's running on my
computer. Find out.

- How?


"PA Bear [MS MVP]" wrote:

Please state your full Windows version (e.g., WinXP SP3; Vista x64
SP2) when
posting to this newsgroup.

...I use Norton antivirus

Is your subscription current? When does it expire?

My ISP provides McAfee but I don't believe it's running on my
computer.

Find out.

I also have system mechanic software installed that performs
regular
scans.

Ugh. If you think your Registry needs to be "cleaned" or "repaired,"
read
http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Sammiejax wrote:
The other day I realized that messages dated from the end of 2005
until
the
end of May 2009 were missing from my Inbox. All old messages in
all of my
other folders including sent are still there. I didn't compact
anything
(knowingly) and I have the view set to show all messages. I don't
know of
anything that I may have done to cause this. I use Norton
antivirus and
also have system mechanic software installed that performs regular
scans.
My ISP provides McAfee but I don't believe it's running on my
computer.
Can anyone tell me what process to use to restore these emails
without
going to any expense if possible? Thank you!!

Sammie

What is the file size?

How many examples of "inbo*.dbx" are returned when you search your
system? Note * is wild card.

Does a search for "inbo*.bak" produce any results?


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Sammiejax wrote:
Gerry,

Thank you. I don't think there is any evidence of folder corruption.
I enabled show hidden files & folders. I found the inbox file, which
is an Internet Explorer file, and it is dated today 6/9. How do I
know if it has the lost emails in it and what do I do from here?

Thank you,
Sammie

"Gerry" wrote:

Sammie

Is there any evidence of folder corruption? Using Windows XP you
need to enable show hidden files. Start, Control Panel, Folder
Options, View, Advanced Settings. Next enter Windows Explorer.
Using Tools, Find, Files and Folders search your C drive with
"inbo*.dbx" without quotes as the search criteria and see if you can
find more than one folder. Note the date / time stamp on the files
and the older folder will contain your missing messages. The
original inbox will appear as inbox. dbx. The next as inbox (01) dbx,
then inbox (02) dbx etc. The file extension can also appear as .dbt
i.e. a temporary folder.

http://www.insideoe.com/problems/bugs.htm#mailgone

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


"Sammiejax" wrote in message
...
Full Windows version

- WinXP

Norton antivirus - Is your subscription current? When does it
expire?

- Yes, just renewed it in February.

My ISP provides McAfee but I don't believe it's running on my
computer. Find out.

- How?


"PA Bear [MS MVP]" wrote:

Please state your full Windows version (e.g., WinXP SP3; Vista x64
SP2) when
posting to this newsgroup.

...I use Norton antivirus

Is your subscription current? When does it expire?

My ISP provides McAfee but I don't believe it's running on my
computer.

Find out.

I also have system mechanic software installed that performs
regular
scans.

Ugh. If you think your Registry needs to be "cleaned" or
"repaired," read
http://aumha.net/viewtopic.php?t=28099 and draw your own
conclusions. --
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Sammiejax wrote:
The other day I realized that messages dated from the end of 2005
until
the
end of May 2009 were missing from my Inbox. All old messages in
all of my
other folders including sent are still there. I didn't compact
anything
(knowingly) and I have the view set to show all messages. I don't
know of
anything that I may have done to cause this. I use Norton
antivirus and
also have system mechanic software installed that performs regular
scans.
My ISP provides McAfee but I don't believe it's running on my
computer.
Can anyone tell me what process to use to restore these emails
without
going to any expense if possible? Thank you!!

Assuming WinXP SP2 or SP3...

Why it happens:

http://insideoe.tomsterdam.com/probl...s.htm#mailgone
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and #4)
and http://support.microsoft.com/?kbid=918069 (see Notes section under
Resolution)
~~~~~~~~~~~~~~~~~~~
DBXpress (faster, more powerful, with even greater functionality than
DBXtract)
http://www.oehelp.com/DBXpress/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoiding Such Corruption in Futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages) and provides no additional protection:

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Sammiejax wrote:
Gerry,

Thank you. I don't think there is any evidence of folder corruption. I
enabled show hidden files & folders. I found the inbox file, which is an
Internet Explorer file, and it is dated today 6/9. How do I know if it
has
the lost emails in it and what do I do from here?

Thank you,
Sammie

"Gerry" wrote:

Sammie

Is there any evidence of folder corruption? Using Windows XP you
need to enable show hidden files. Start, Control Panel, Folder
Options, View, Advanced Settings. Next enter Windows Explorer.
Using Tools, Find, Files and Folders search your C drive with
"inbo*.dbx" without quotes as the search criteria and see if you can
find more than one folder. Note the date / time stamp on the files
and the older folder will contain your missing messages. The
original inbox will appear as inbox. dbx. The next as inbox (01) dbx,
then inbox (02) dbx etc. The file extension can also appear as .dbt
i.e. a temporary folder.

http://www.insideoe.com/problems/bugs.htm#mailgone

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


"Sammiejax" wrote in message
...
Full Windows version

- WinXP

Norton antivirus - Is your subscription current? When does it expire?

- Yes, just renewed it in February.

My ISP provides McAfee but I don't believe it's running on my
computer. Find out.

- How?


"PA Bear [MS MVP]" wrote:

Please state your full Windows version (e.g., WinXP SP3; Vista x64
SP2) when
posting to this newsgroup.

...I use Norton antivirus

Is your subscription current? When does it expire?

My ISP provides McAfee but I don't believe it's running on my
computer.

Find out.

I also have system mechanic software installed that performs
regular
scans.

Ugh. If you think your Registry needs to be "cleaned" or "repaired,"
read
http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Sammiejax wrote:
The other day I realized that messages dated from the end of 2005
until
the
end of May 2009 were missing from my Inbox. All old messages in
all of my
other folders including sent are still there. I didn't compact
anything
(knowingly) and I have the view set to show all messages. I don't
know of
anything that I may have done to cause this. I use Norton
antivirus and
also have system mechanic software installed that performs regular
scans.
My ISP provides McAfee but I don't believe it's running on my
computer.
Can anyone tell me what process to use to restore these emails
without
going to any expense if possible? Thank you!!

Sammie

What is the file size?

How many examples of "inbo*.dbx" are returned when you search your
system? Note * is wild card.

Does a search for "inbo*.bak" produce any results?


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Sammiejax wrote:
Gerry,

Thank you. I don't think there is any evidence of folder corruption.
I enabled show hidden files & folders. I found the inbox file, which
is an Internet Explorer file, and it is dated today 6/9. How do I
know if it has the lost emails in it and what do I do from here?

Thank you,
Sammie

"Gerry" wrote:

Sammie

Is there any evidence of folder corruption? Using Windows XP you
need to enable show hidden files. Start, Control Panel, Folder
Options, View, Advanced Settings. Next enter Windows Explorer.
Using Tools, Find, Files and Folders search your C drive with
"inbo*.dbx" without quotes as the search criteria and see if you can
find more than one folder. Note the date / time stamp on the files
and the older folder will contain your missing messages. The
original inbox will appear as inbox. dbx. The next as inbox (01) dbx,
then inbox (02) dbx etc. The file extension can also appear as .dbt
i.e. a temporary folder.

http://www.insideoe.com/problems/bugs.htm#mailgone

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


"Sammiejax" wrote in message
...
Full Windows version

- WinXP

Norton antivirus - Is your subscription current? When does it
expire?

- Yes, just renewed it in February.

My ISP provides McAfee but I don't believe it's running on my
computer. Find out.

- How?


"PA Bear [MS MVP]" wrote:

Please state your full Windows version (e.g., WinXP SP3; Vista x64
SP2) when
posting to this newsgroup.

...I use Norton antivirus

Is your subscription current? When does it expire?

My ISP provides McAfee but I don't believe it's running on my
computer.

Find out.

I also have system mechanic software installed that performs
regular
scans.

Ugh. If you think your Registry needs to be "cleaned" or
"repaired," read
http://aumha.net/viewtopic.php?t=28099 and draw your own
conclusions. --
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Sammiejax wrote:
The other day I realized that messages dated from the end of 2005
until
the
end of May 2009 were missing from my Inbox. All old messages in
all of my
other folders including sent are still there. I didn't compact
anything
(knowingly) and I have the view set to show all messages. I don't
know of
anything that I may have done to cause this. I use Norton
antivirus and
also have system mechanic software installed that performs regular
scans.
My ISP provides McAfee but I don't believe it's running on my
computer.
Can anyone tell me what process to use to restore these emails
without
going to any expense if possible? Thank you!!