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#1
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If I am in the wrong discussion, let me know. My OE is not responding, can't
get to my emails. |
#2
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You're in the right place, but you need to be more specific than that. What
exactly happens and when? If you get any error messages, post then verbatim. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Susan" wrote in message ... If I am in the wrong discussion, let me know. My OE is not responding, can't get to my emails. |
#3
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It happened overnight, no problems yesterday, I double clicked on my outlook
express icon this morning and the screen came up. On the bottom on the screen it said connecting but it never did, so I tried to close the page and it said not responding and then it said me to end now to cancel the page. "Bruce Hagen" wrote: You're in the right place, but you need to be more specific than that. What exactly happens and when? If you get any error messages, post then verbatim. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Susan" wrote in message ... If I am in the wrong discussion, let me know. My OE is not responding, can't get to my emails. |
#4
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If you haven't yet, reboot and try. Next, reset the modem. If it has a reset
button, use it. If not, unplug the power cord. Wait 15 seconds and plug it back in. Make sure all the lights come back on. If still no joy: When OE crashes or won't start: http://www.insideoe.com/problems/errors.htm#crash -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Susan" wrote in message ... It happened overnight, no problems yesterday, I double clicked on my outlook express icon this morning and the screen came up. On the bottom on the screen it said connecting but it never did, so I tried to close the page and it said not responding and then it said me to end now to cancel the page. "Bruce Hagen" wrote: You're in the right place, but you need to be more specific than that. What exactly happens and when? If you get any error messages, post then verbatim. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Susan" wrote in message ... If I am in the wrong discussion, let me know. My OE is not responding, can't get to my emails. |
#5
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tag team
Start he http://www.insideoe.com/problems/errors.htm#crash General OE Caveats: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Disable email scanning by your anti-virus application. It can cause corruption (i.e., loss of messages) and provides no additional protection: Why you don't need your anti-virus to scan your email http://thundercloud.net/infoave/tuto...ning/index.htm -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP Susan wrote: It happened overnight, no problems yesterday, I double clicked on my outlook express icon this morning and the screen came up. On the bottom on the screen it said connecting but it never did, so I tried to close the page and it said not responding and then it said me to end now to cancel the page. "Bruce Hagen" wrote: You're in the right place, but you need to be more specific than that. What exactly happens and when? If you get any error messages, post then verbatim. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Susan" wrote in message ... If I am in the wrong discussion, let me know. My OE is not responding, can't get to my emails. |
#6
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If you haven't yet, reboot and try. Next, reset the modem. If it has a reset
button, use it. If not, unplug the power cord. Wait 15 seconds and plug it back in. Make sure all the lights come back on. If still no joy: When OE crashes or won't start: http://www.insideoe.com/problems/errors.htm#crash -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Susan" wrote in message ... It happened overnight, no problems yesterday, I double clicked on my outlook express icon this morning and the screen came up. On the bottom on the screen it said connecting but it never did, so I tried to close the page and it said not responding and then it said me to end now to cancel the page. "Bruce Hagen" wrote: You're in the right place, but you need to be more specific than that. What exactly happens and when? If you get any error messages, post then verbatim. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Susan" wrote in message ... If I am in the wrong discussion, let me know. My OE is not responding, can't get to my emails. |
#7
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tag team
Start he http://www.insideoe.com/problems/errors.htm#crash General OE Caveats: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Disable email scanning by your anti-virus application. It can cause corruption (i.e., loss of messages) and provides no additional protection: Why you don't need your anti-virus to scan your email http://thundercloud.net/infoave/tuto...ning/index.htm -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP Susan wrote: It happened overnight, no problems yesterday, I double clicked on my outlook express icon this morning and the screen came up. On the bottom on the screen it said connecting but it never did, so I tried to close the page and it said not responding and then it said me to end now to cancel the page. "Bruce Hagen" wrote: You're in the right place, but you need to be more specific than that. What exactly happens and when? If you get any error messages, post then verbatim. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Susan" wrote in message ... If I am in the wrong discussion, let me know. My OE is not responding, can't get to my emails. |
#8
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It happened overnight, no problems yesterday, I double clicked on my outlook
express icon this morning and the screen came up. On the bottom on the screen it said connecting but it never did, so I tried to close the page and it said not responding and then it said me to end now to cancel the page. "Bruce Hagen" wrote: You're in the right place, but you need to be more specific than that. What exactly happens and when? If you get any error messages, post then verbatim. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Susan" wrote in message ... If I am in the wrong discussion, let me know. My OE is not responding, can't get to my emails. |
#9
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![]() "Susan" wrote in message ... If I am in the wrong discussion, let me know. My OE is not responding, can't get to my emails. |
#10
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![]() "Susan" wrote in message ... If I am in the wrong discussion, let me know. My OE is not responding, can't get to my emails. |
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