Running WinXP Pro SP3. Using OE 6. I am having a problem manually
compacting my dbx files. I keep getting an error in the directdb.dll
file. I do not leave any messages in the inbox. Everything that is
saved is moved to a folder. I have tried deleting and rebuilding the
folders dbx file. What happens when its stops compacting a file is the
file is deleted and a backup file is created. This does happen on any
particular dbx file. I have tried searching the internet but have not
found an answer that works. They only new software I have installed is
Norton AntiVirus 2009 so I guess I am suspicious. Anybody have any
suggestions?
--
Bill

Brought to you from Anchorage, Alaska.

I'd like to blame Norton, but I don't /think/ it is the reason this time.
Was OE closed when you deleted Folders.dbx? It must be. What is the exact
error message?

If you create a new identity and import all your messages, does compacting
work there?
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Bill Bradshaw" wrote in message
...
Running WinXP Pro SP3. Using OE 6. I am having a problem manually
compacting my dbx files. I keep getting an error in the directdb.dll
file. I do not leave any messages in the inbox. Everything that is saved
is moved to a folder. I have tried deleting and rebuilding the folders
dbx file. What happens when its stops compacting a file is the file is
deleted and a backup file is created. This does happen on any particular
dbx file. I have tried searching the internet but have not found an
answer that works. They only new software I have installed is Norton
AntiVirus 2009 so I guess I am suspicious. Anybody have any suggestions?
--
Bill

Brought to you from Anchorage, Alaska.

I'd like to blame Norton, but I don't /think/ it is the reason this time.
Was OE closed when you deleted Folders.dbx? It must be. What is the exact
error message?

If you create a new identity and import all your messages, does compacting
work there?
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Bill Bradshaw" wrote in message
...
Running WinXP Pro SP3. Using OE 6. I am having a problem manually
compacting my dbx files. I keep getting an error in the directdb.dll
file. I do not leave any messages in the inbox. Everything that is saved
is moved to a folder. I have tried deleting and rebuilding the folders
dbx file. What happens when its stops compacting a file is the file is
deleted and a backup file is created. This does happen on any particular
dbx file. I have tried searching the internet but have not found an
answer that works. They only new software I have installed is Norton
AntiVirus 2009 so I guess I am suspicious. Anybody have any suggestions?
--
Bill

Brought to you from Anchorage, Alaska.

Yes OE was closed.

Message:

Outlook Express has encountered a problem and needs to close. We are
sorry for the inconvenience.

If you were in the middle of something, the information you were working
on might be lost.

For more information about this error, click here.

Click Here Message:

Error signature

AppName: msimn.exe AppVer: 6.0.2900.5512 ModName: directdb.dll
ModVer: 6.0.2900.5512 Offset: 00007641

To view technical information about the error report, click here.

I have not setup a new identity and imported.
--
Bill

Brought to you from Anchorage, Alaska.

"Bruce Hagen" wrote in message
...
I'd like to blame Norton, but I don't /think/ it is the reason this
time. Was OE closed when you deleted Folders.dbx? It must be. What is
the exact error message?

If you create a new identity and import all your messages, does
compacting work there?
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Bill Bradshaw" wrote in message
...
Running WinXP Pro SP3. Using OE 6. I am having a problem manually
compacting my dbx files. I keep getting an error in the directdb.dll
file. I do not leave any messages in the inbox. Everything that is
saved is moved to a folder. I have tried deleting and rebuilding the
folders dbx file. What happens when its stops compacting a file is
the file is deleted and a backup file is created. This does happen
on any particular dbx file. I have tried searching the internet but
have not found an answer that works. They only new software I have
installed is Norton AntiVirus 2009 so I guess I am suspicious.
Anybody have any suggestions?
--
Bill

Brought to you from Anchorage, Alaska.

Start here.

When OE crashes or won't start:
http://www.insideoe.com/problems/errors.htm#crash
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Bill Bradshaw" wrote in message
...
Yes OE was closed.

Message:

Outlook Express has encountered a problem and needs to close. We are
sorry for the inconvenience.

If you were in the middle of something, the information you were working
on might be lost.

For more information about this error, click here.

Click Here Message:

Error signature

AppName: msimn.exe AppVer: 6.0.2900.5512 ModName: directdb.dll
ModVer: 6.0.2900.5512 Offset: 00007641

To view technical information about the error report, click here.

I have not setup a new identity and imported.
--
Bill

Brought to you from Anchorage, Alaska.

"Bruce Hagen" wrote in message
...
I'd like to blame Norton, but I don't /think/ it is the reason this time.
Was OE closed when you deleted Folders.dbx? It must be. What is the exact
error message?

If you create a new identity and import all your messages, does
compacting work there?
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Bill Bradshaw" wrote in message
...
Running WinXP Pro SP3. Using OE 6. I am having a problem manually
compacting my dbx files. I keep getting an error in the directdb.dll
file. I do not leave any messages in the inbox. Everything that is
saved is moved to a folder. I have tried deleting and rebuilding the
folders dbx file. What happens when its stops compacting a file is the
file is deleted and a backup file is created. This does happen on any
particular dbx file. I have tried searching the internet but have not
found an answer that works. They only new software I have installed is
Norton AntiVirus 2009 so I guess I am suspicious. Anybody have any
suggestions?
--
Bill

Brought to you from Anchorage, Alaska.

Bill

Have you tried creating a new identity and importing your mail into your
new identity.

This Article may be relevant:
OLEXP: Error Message: Msimn.exe Has Generated Errors and Will Be Closed
by Windows
http://support.microsoft.com/kb/258034

Have you recently imported files or restored from a CD?


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Bill Bradshaw wrote:
Yes OE was closed.

Message:

Outlook Express has encountered a problem and needs to close. We are
sorry for the inconvenience.

If you were in the middle of something, the information you were
working on might be lost.

For more information about this error, click here.

Click Here Message:

Error signature

AppName: msimn.exe AppVer: 6.0.2900.5512 ModName: directdb.dll
ModVer: 6.0.2900.5512 Offset: 00007641

To view technical information about the error report, click here.

I have not setup a new identity and imported.

"Bruce Hagen" wrote in message
...
I'd like to blame Norton, but I don't /think/ it is the reason this
time. Was OE closed when you deleted Folders.dbx? It must be. What is
the exact error message?

If you create a new identity and import all your messages, does
compacting work there?
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Bill Bradshaw" wrote in message
...
Running WinXP Pro SP3. Using OE 6. I am having a problem manually
compacting my dbx files. I keep getting an error in the
directdb.dll file. I do not leave any messages in the inbox.
Everything that is saved is moved to a folder. I have tried
deleting and rebuilding the folders dbx file. What happens when
its stops compacting a file is the file is deleted and a backup
file is created. This does happen on any particular dbx file. I
have tried searching the internet but have not found an answer that
works. They only new software I have installed is Norton AntiVirus
2009 so I guess I am suspicious. Anybody have any suggestions?
--
Bill

Brought to you from Anchorage, Alaska.

I built a new identity and it finally compacted after stopping a couple of
times. Hopefully maybe it will now start workingr reliably.

--
Bill

Brought to you from Anchorage, Alaska.

Bruce Hagen wrote:
Start here.

When OE crashes or won't start:
http://www.insideoe.com/problems/errors.htm#crash

"Bill Bradshaw" wrote in message
...
Yes OE was closed.

Message:

Outlook Express has encountered a problem and needs to close. We are
sorry for the inconvenience.

If you were in the middle of something, the information you were
working on might be lost.

For more information about this error, click here.

Click Here Message:

Error signature

AppName: msimn.exe AppVer: 6.0.2900.5512 ModName: directdb.dll
ModVer: 6.0.2900.5512 Offset: 00007641

To view technical information about the error report, click here.

I have not setup a new identity and imported.
--
Bill

Brought to you from Anchorage, Alaska.

"Bruce Hagen" wrote in message
...
I'd like to blame Norton, but I don't /think/ it is the reason this
time. Was OE closed when you deleted Folders.dbx? It must be. What
is the exact error message?

If you create a new identity and import all your messages, does
compacting work there?
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Bill Bradshaw" wrote in message
...
Running WinXP Pro SP3. Using OE 6. I am having a problem manually
compacting my dbx files. I keep getting an error in the
directdb.dll file. I do not leave any messages in the inbox.
Everything that is saved is moved to a folder. I have tried
deleting and rebuilding the folders dbx file. What happens when
its stops compacting a file is the file is deleted and a backup
file is created. This does happen on any particular dbx file. I
have tried searching the internet but have not found an answer
that works. They only new software I have installed is Norton
AntiVirus 2009 so I guess I am suspicious. Anybody have any
suggestions? --
Bill

Brought to you from Anchorage, Alaska.

Head this and it should reduce the chance of a reoccurrence.

General precautions for Outlook Express:

Do not archive mail in the Inbox or Sent Items. Create your own user defined
folders and move the messages you wish to save to them. Empty Deleted Items
folder daily. Although dbx files have a theoretical capacity of 2GB, I
recommend about a 300MB max for less chance of corruption.

Information about the maximum file size of the .dbx files that are used by
Outlook Express:
http://support.microsoft.com/?kbid=903095

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/Default.aspx
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Bill Bradshaw" wrote in message
...
I built a new identity and it finally compacted after stopping a couple of
times. Hopefully maybe it will now start workingr reliably.

--
Bill

Brought to you from Anchorage, Alaska.

Bruce Hagen wrote:
Start here.

When OE crashes or won't start:
http://www.insideoe.com/problems/errors.htm#crash

"Bill Bradshaw" wrote in message
...
Yes OE was closed.

Message:

Outlook Express has encountered a problem and needs to close. We are
sorry for the inconvenience.

If you were in the middle of something, the information you were
working on might be lost.

For more information about this error, click here.

Click Here Message:

Error signature

AppName: msimn.exe AppVer: 6.0.2900.5512 ModName: directdb.dll
ModVer: 6.0.2900.5512 Offset: 00007641

To view technical information about the error report, click here.

I have not setup a new identity and imported.
--
Bill

Brought to you from Anchorage, Alaska.

"Bruce Hagen" wrote in message
...
I'd like to blame Norton, but I don't /think/ it is the reason this
time. Was OE closed when you deleted Folders.dbx? It must be. What
is the exact error message?

If you create a new identity and import all your messages, does
compacting work there?
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Bill Bradshaw" wrote in message
...
Running WinXP Pro SP3. Using OE 6. I am having a problem manually
compacting my dbx files. I keep getting an error in the
directdb.dll file. I do not leave any messages in the inbox.
Everything that is saved is moved to a folder. I have tried
deleting and rebuilding the folders dbx file. What happens when
its stops compacting a file is the file is deleted and a backup
file is created. This does happen on any particular dbx file. I
have tried searching the internet but have not found an answer
that works. They only new software I have installed is Norton
AntiVirus 2009 so I guess I am suspicious. Anybody have any
suggestions? --
Bill

Brought to you from Anchorage, Alaska.

Well, your spell checker works, but I think you meant heed. :-)
--
Ron Sommer

"Bruce Hagen" wrote in message
...
Head this and it should reduce the chance of a reoccurrence.

General precautions for Outlook Express:

Do not archive mail in the Inbox or Sent Items. Create your own user
defined folders and move the messages you wish to save to them. Empty
Deleted Items folder daily. Although dbx files have a theoretical capacity
of 2GB, I recommend about a 300MB max for less chance of corruption.

Information about the maximum file size of the .dbx files that are used by
Outlook Express:
http://support.microsoft.com/?kbid=903095

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V program
will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/Default.aspx
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Bill Bradshaw" wrote in message
...
I built a new identity and it finally compacted after stopping a couple of
times. Hopefully maybe it will now start workingr reliably.

--
Bill

Brought to you from Anchorage, Alaska.

Bruce Hagen wrote:
Start here.

When OE crashes or won't start:
http://www.insideoe.com/problems/errors.htm#crash

"Bill Bradshaw" wrote in message
...
Yes OE was closed.

Message:

Outlook Express has encountered a problem and needs to close. We are
sorry for the inconvenience.

If you were in the middle of something, the information you were
working on might be lost.

For more information about this error, click here.

Click Here Message:

Error signature

AppName: msimn.exe AppVer: 6.0.2900.5512 ModName: directdb.dll
ModVer: 6.0.2900.5512 Offset: 00007641

To view technical information about the error report, click here.

I have not setup a new identity and imported.
--
Bill

Brought to you from Anchorage, Alaska.

"Bruce Hagen" wrote in message
...
I'd like to blame Norton, but I don't /think/ it is the reason this
time. Was OE closed when you deleted Folders.dbx? It must be. What
is the exact error message?

If you create a new identity and import all your messages, does
compacting work there?
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Bill Bradshaw" wrote in message
...
Running WinXP Pro SP3. Using OE 6. I am having a problem manually
compacting my dbx files. I keep getting an error in the
directdb.dll file. I do not leave any messages in the inbox.
Everything that is saved is moved to a folder. I have tried
deleting and rebuilding the folders dbx file. What happens when
its stops compacting a file is the file is deleted and a backup
file is created. This does happen on any particular dbx file. I
have tried searching the internet but have not found an answer
that works. They only new software I have installed is Norton
AntiVirus 2009 so I guess I am suspicious. Anybody have any
suggestions? --
Bill

Brought to you from Anchorage, Alaska.

Head? Freudian slip? VBEG

Bruce Hagen wrote:
Head this and it should reduce the chance of a reoccurrence.

General precautions for Outlook Express:

Do not archive mail in the Inbox or Sent Items. Create your own user
defined
folders and move the messages you wish to save to them. Empty Deleted
Items
folder daily. Although dbx files have a theoretical capacity of 2GB, I
recommend about a 300MB max for less chance of corruption.

Information about the maximum file size of the .dbx files that are used by
Outlook Express:
http://support.microsoft.com/?kbid=903095

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/Default.aspx

"Bill Bradshaw" wrote in message
...
I built a new identity and it finally compacted after stopping a couple
of
times. Hopefully maybe it will now start workingr reliably.

--
Bill

Brought to you from Anchorage, Alaska.

Bruce Hagen wrote:
Start here.

When OE crashes or won't start:
http://www.insideoe.com/problems/errors.htm#crash

"Bill Bradshaw" wrote in message
...
Yes OE was closed.

Message:

Outlook Express has encountered a problem and needs to close. We are
sorry for the inconvenience.

If you were in the middle of something, the information you were
working on might be lost.

For more information about this error, click here.

Click Here Message:

Error signature

AppName: msimn.exe AppVer: 6.0.2900.5512 ModName: directdb.dll
ModVer: 6.0.2900.5512 Offset: 00007641

To view technical information about the error report, click here.

I have not setup a new identity and imported.
--
Bill

Brought to you from Anchorage, Alaska.

"Bruce Hagen" wrote in message
...
I'd like to blame Norton, but I don't /think/ it is the reason this
time. Was OE closed when you deleted Folders.dbx? It must be. What
is the exact error message?

If you create a new identity and import all your messages, does
compacting work there?
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Bill Bradshaw" wrote in message
...
Running WinXP Pro SP3. Using OE 6. I am having a problem manually
compacting my dbx files. I keep getting an error in the
directdb.dll file. I do not leave any messages in the inbox.
Everything that is saved is moved to a folder. I have tried
deleting and rebuilding the folders dbx file. What happens when
its stops compacting a file is the file is deleted and a backup
file is created. This does happen on any particular dbx file. I
have tried searching the internet but have not found an answer
that works. They only new software I have installed is Norton
AntiVirus 2009 so I guess I am suspicious. Anybody have any
suggestions? --
Bill

Brought to you from Anchorage, Alaska.