hi. can anybody help me i have windows xp pro with service pack 2 and us
outlook express 6 for emailing. now the thing is i can send emails and get no
report back undelivered or any error reports. so it looks like it has gone
ok. but the person i am sending to sometimes recieves the email and more than
often will not recieve it. has anybody got any ideas that could help me
please. thanks

If you send a message to yourself, do you get it? Does this happen with only
this one person? Does the message you send appear in Sent Items?
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"lallywendy" wrote in message
...
hi. can anybody help me i have windows xp pro with service pack 2 and us
outlook express 6 for emailing. now the thing is i can send emails and get
no
report back undelivered or any error reports. so it looks like it has gone
ok. but the person i am sending to sometimes recieves the email and more
than
often will not recieve it. has anybody got any ideas that could help me
please. thanks

If you send a message to yourself, do you get it? Does this happen with only
this one person? Does the message you send appear in Sent Items?
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"lallywendy" wrote in message
...
hi. can anybody help me i have windows xp pro with service pack 2 and us
outlook express 6 for emailing. now the thing is i can send emails and get
no
report back undelivered or any error reports. so it looks like it has gone
ok. but the person i am sending to sometimes recieves the email and more
than
often will not recieve it. has anybody got any ideas that could help me
please. thanks

the answer is yes to all the questions. the person i send to gets an email
some times but not all the time, she is my sister living in south africa. the
prob. seems to be with her only could it be something her end do you think?

"Bruce Hagen" wrote:

If you send a message to yourself, do you get it? Does this happen with only
this one person? Does the message you send appear in Sent Items?
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"lallywendy" wrote in message
...
hi. can anybody help me i have windows xp pro with service pack 2 and us
outlook express 6 for emailing. now the thing is i can send emails and get
no
report back undelivered or any error reports. so it looks like it has gone
ok. but the person i am sending to sometimes recieves the email and more
than
often will not recieve it. has anybody got any ideas that could help me
please. thanks

the answer is yes to all the questions. the person i send to gets an email
some times but not all the time, she is my sister living in south africa. the
prob. seems to be with her only could it be something her end do you think?

"Bruce Hagen" wrote:

If you send a message to yourself, do you get it? Does this happen with only
this one person? Does the message you send appear in Sent Items?
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"lallywendy" wrote in message
...
hi. can anybody help me i have windows xp pro with service pack 2 and us
outlook express 6 for emailing. now the thing is i can send emails and get
no
report back undelivered or any error reports. so it looks like it has gone
ok. but the person i am sending to sometimes recieves the email and more
than
often will not recieve it. has anybody got any ideas that could help me
please. thanks

It is most likely on her end. There is one thing you can try to make sure
though. If a message appears in Sent Items, that means that it was received
by your ISP intact and the problem lies from that point on. There is one
exception. E-mail scanning can fool OE into thinking a message was sent when
it actually wasn't.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for loss of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the program
and reinstall in Custom Mode and uncheck e-mail scanning when the option
arises.


Also, is there any relation to the size of the messages she gets as opposed
to those she doesn't? Eg: Does a text only message go through, but not one
with pictures? Her server may have a very low size limit. Just something
else to ponder.
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"lallywendy" wrote in message
...
the answer is yes to all the questions. the person i send to gets an email
some times but not all the time, she is my sister living in south africa.
the
prob. seems to be with her only could it be something her end do you
think?

"Bruce Hagen" wrote:

If you send a message to yourself, do you get it? Does this happen with
only
this one person? Does the message you send appear in Sent Items?
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"lallywendy" wrote in message
...
hi. can anybody help me i have windows xp pro with service pack 2 and
us
outlook express 6 for emailing. now the thing is i can send emails and
get
no
report back undelivered or any error reports. so it looks like it has
gone
ok. but the person i am sending to sometimes recieves the email and
more
than
often will not recieve it. has anybody got any ideas that could help me
please. thanks

It is most likely on her end. There is one thing you can try to make sure
though. If a message appears in Sent Items, that means that it was received
by your ISP intact and the problem lies from that point on. There is one
exception. E-mail scanning can fool OE into thinking a message was sent when
it actually wasn't.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for loss of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the program
and reinstall in Custom Mode and uncheck e-mail scanning when the option
arises.


Also, is there any relation to the size of the messages she gets as opposed
to those she doesn't? Eg: Does a text only message go through, but not one
with pictures? Her server may have a very low size limit. Just something
else to ponder.
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"lallywendy" wrote in message
...
the answer is yes to all the questions. the person i send to gets an email
some times but not all the time, she is my sister living in south africa.
the
prob. seems to be with her only could it be something her end do you
think?

"Bruce Hagen" wrote:

If you send a message to yourself, do you get it? Does this happen with
only
this one person? Does the message you send appear in Sent Items?
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"lallywendy" wrote in message
...
hi. can anybody help me i have windows xp pro with service pack 2 and
us
outlook express 6 for emailing. now the thing is i can send emails and
get
no
report back undelivered or any error reports. so it looks like it has
gone
ok. but the person i am sending to sometimes recieves the email and
more
than
often will not recieve it. has anybody got any ideas that could help me
please. thanks

ok have turned of the email scanning. to see if that helps.
i dont often send her pictures it is normall just sister talk that might go
on a little if you know what i mean. when i have sent them they do appear in
my sent box. this has only been happening now on and off for about 9 mths
now. it is just a very hit and miss thing as to if she gets it. it is a works
email address in south africa that i send to. she has asked them to look at
it but they say her end is ok. thanks for your help so far i will try
sending her an other email in the morning and see what happens. thanks
again


"Bruce Hagen" wrote:

It is most likely on her end. There is one thing you can try to make sure
though. If a message appears in Sent Items, that means that it was received
by your ISP intact and the problem lies from that point on. There is one
exception. E-mail scanning can fool OE into thinking a message was sent when
it actually wasn't.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for loss of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the program
and reinstall in Custom Mode and uncheck e-mail scanning when the option
arises.


Also, is there any relation to the size of the messages she gets as opposed
to those she doesn't? Eg: Does a text only message go through, but not one
with pictures? Her server may have a very low size limit. Just something
else to ponder.
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"lallywendy" wrote in message
...
the answer is yes to all the questions. the person i send to gets an email
some times but not all the time, she is my sister living in south africa.
the
prob. seems to be with her only could it be something her end do you
think?

"Bruce Hagen" wrote:

If you send a message to yourself, do you get it? Does this happen with
only
this one person? Does the message you send appear in Sent Items?
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"lallywendy" wrote in message
...
hi. can anybody help me i have windows xp pro with service pack 2 and
us
outlook express 6 for emailing. now the thing is i can send emails and
get
no
report back undelivered or any error reports. so it looks like it has
gone
ok. but the person i am sending to sometimes recieves the email and
more
than
often will not recieve it. has anybody got any ideas that could help me
please. thanks

ok have turned of the email scanning. to see if that helps.
i dont often send her pictures it is normall just sister talk that might go
on a little if you know what i mean. when i have sent them they do appear in
my sent box. this has only been happening now on and off for about 9 mths
now. it is just a very hit and miss thing as to if she gets it. it is a works
email address in south africa that i send to. she has asked them to look at
it but they say her end is ok. thanks for your help so far i will try
sending her an other email in the morning and see what happens. thanks
again


"Bruce Hagen" wrote:

It is most likely on her end. There is one thing you can try to make sure
though. If a message appears in Sent Items, that means that it was received
by your ISP intact and the problem lies from that point on. There is one
exception. E-mail scanning can fool OE into thinking a message was sent when
it actually wasn't.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for loss of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the program
and reinstall in Custom Mode and uncheck e-mail scanning when the option
arises.


Also, is there any relation to the size of the messages she gets as opposed
to those she doesn't? Eg: Does a text only message go through, but not one
with pictures? Her server may have a very low size limit. Just something
else to ponder.
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"lallywendy" wrote in message
...
the answer is yes to all the questions. the person i send to gets an email
some times but not all the time, she is my sister living in south africa.
the
prob. seems to be with her only could it be something her end do you
think?

"Bruce Hagen" wrote:

If you send a message to yourself, do you get it? Does this happen with
only
this one person? Does the message you send appear in Sent Items?
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"lallywendy" wrote in message
...
hi. can anybody help me i have windows xp pro with service pack 2 and
us
outlook express 6 for emailing. now the thing is i can send emails and
get
no
report back undelivered or any error reports. so it looks like it has
gone
ok. but the person i am sending to sometimes recieves the email and
more
than
often will not recieve it. has anybody got any ideas that could help me
please. thanks

You're welcome & good luck.
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"lallywendy" wrote in message
...
ok have turned of the email scanning. to see if that helps.
i dont often send her pictures it is normall just sister talk that might
go
on a little if you know what i mean. when i have sent them they do appear
in
my sent box. this has only been happening now on and off for about 9 mths
now. it is just a very hit and miss thing as to if she gets it. it is a
works
email address in south africa that i send to. she has asked them to look
at
it but they say her end is ok. thanks for your help so far i will try
sending her an other email in the morning and see what happens. thanks
again


"Bruce Hagen" wrote:

It is most likely on her end. There is one thing you can try to make sure
though. If a message appears in Sent Items, that means that it was
received
by your ISP intact and the problem lies from that point on. There is one
exception. E-mail scanning can fool OE into thinking a message was sent
when
it actually wasn't.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for loss of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the
program
and reinstall in Custom Mode and uncheck e-mail scanning when the option
arises.


Also, is there any relation to the size of the messages she gets as
opposed
to those she doesn't? Eg: Does a text only message go through, but not
one
with pictures? Her server may have a very low size limit. Just something
else to ponder.
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"lallywendy" wrote in message
...
the answer is yes to all the questions. the person i send to gets an
email
some times but not all the time, she is my sister living in south
africa.
the
prob. seems to be with her only could it be something her end do you
think?

"Bruce Hagen" wrote:

If you send a message to yourself, do you get it? Does this happen
with
only
this one person? Does the message you send appear in Sent Items?
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"lallywendy" wrote in message
...
hi. can anybody help me i have windows xp pro with service pack 2
and
us
outlook express 6 for emailing. now the thing is i can send emails
and
get
no
report back undelivered or any error reports. so it looks like it
has
gone
ok. but the person i am sending to sometimes recieves the email and
more
than
often will not recieve it. has anybody got any ideas that could help
me
please. thanks