I have got this error message for the last 24 hours and am therefore unable
to send emails. Any suggestions?


The connection to the server has failed. Subject 'ashkat???', Account:
'mail.flyingmoon.com', Server: 'mail.flyingmoon.com', Protocol: SMTP, Port:
25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

That is a fairly generic error that can be caused by many things including
e-mail scanning, (turn it off), incorrect account settings, (double check
them), modem problems, (reset it), and even server glitches.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for loss of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the program
and reinstall in Custom Mode and uncheck e-mail scanning when the option
arises.

How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express:
http://support.microsoft.com/default...14&Product=oex
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Ben Hopkins" wrote in message
...
I have got this error message for the last 24 hours and am therefore unable
to send emails. Any suggestions?


The connection to the server has failed. Subject 'ashkat???', Account:
'mail.flyingmoon.com', Server: 'mail.flyingmoon.com', Protocol: SMTP,
Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

That is a fairly generic error that can be caused by many things including
e-mail scanning, (turn it off), incorrect account settings, (double check
them), modem problems, (reset it), and even server glitches.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for loss of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the program
and reinstall in Custom Mode and uncheck e-mail scanning when the option
arises.

How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express:
http://support.microsoft.com/default...14&Product=oex
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Ben Hopkins" wrote in message
...
I have got this error message for the last 24 hours and am therefore unable
to send emails. Any suggestions?


The connection to the server has failed. Subject 'ashkat???', Account:
'mail.flyingmoon.com', Server: 'mail.flyingmoon.com', Protocol: SMTP,
Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Your headers (Microsoft Windows Mail 6.0.6001.18000) suggest that you're
running Windows Mail in Vista, not Outlook Express. Windows Mail-specific
newsgroup: news://msnews.microsoft.com/microsof...ows.vista.mail

That being said...

1. Disable email scanning by your anti-virus application. It provides no
additional protection, it may be causing the problem, and even Symantec says
it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm

2. Are you sure you've been able to send from this account in the past and
that your ISP isn't blocking Port 25?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Ben Hopkins wrote:
I have got this error message for the last 24 hours and am therefore
unable
to send emails. Any suggestions?

The connection to the server has failed. Subject 'ashkat???', Account:
'mail.flyingmoon.com', Server: 'mail.flyingmoon.com', Protocol: SMTP,
Port:
25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Your headers (Microsoft Windows Mail 6.0.6001.18000) suggest that you're
running Windows Mail in Vista, not Outlook Express. Windows Mail-specific
newsgroup: news://msnews.microsoft.com/microsof...ows.vista.mail

That being said...

1. Disable email scanning by your anti-virus application. It provides no
additional protection, it may be causing the problem, and even Symantec says
it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm

2. Are you sure you've been able to send from this account in the past and
that your ISP isn't blocking Port 25?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Ben Hopkins wrote:
I have got this error message for the last 24 hours and am therefore
unable
to send emails. Any suggestions?

The connection to the server has failed. Subject 'ashkat???', Account:
'mail.flyingmoon.com', Server: 'mail.flyingmoon.com', Protocol: SMTP,
Port:
25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

On Sat, 8 Aug 2009 09:49:24 +0100, Ben Hopkins wrote:

I have got this error message for the last 24 hours and am therefore unable
to send emails. Any suggestions?


The connection to the server has failed. Subject 'ashkat???', Account:
'mail.flyingmoon.com', Server: 'mail.flyingmoon.com', Protocol: SMTP, Port:
25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

"Flying Moon" appears to be hosted in Germany. Your NNTP-Posting IP
connection is hosted in Turkey. Very well could be that your ISP has started
blocking outbound port 25.

The 'mail.flyingmoon.com' server is not responding to Telnet to port 465, or
port 587, so this will be difficult to work around. Does TurkTelekom, or
whomever your ISP (on the TurkTelekon IP network) is offer email service? If
so, perhaps you could use their SMTP Message Submission (outbound) mail
server.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

On Sat, 8 Aug 2009 09:49:24 +0100, Ben Hopkins wrote:

I have got this error message for the last 24 hours and am therefore unable
to send emails. Any suggestions?


The connection to the server has failed. Subject 'ashkat???', Account:
'mail.flyingmoon.com', Server: 'mail.flyingmoon.com', Protocol: SMTP, Port:
25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

"Flying Moon" appears to be hosted in Germany. Your NNTP-Posting IP
connection is hosted in Turkey. Very well could be that your ISP has started
blocking outbound port 25.

The 'mail.flyingmoon.com' server is not responding to Telnet to port 465, or
port 587, so this will be difficult to work around. Does TurkTelekom, or
whomever your ISP (on the TurkTelekon IP network) is offer email service? If
so, perhaps you could use their SMTP Message Submission (outbound) mail
server.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum