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You're very welcome.
-- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Allen Grant" wrote in message ... Hi Bruce I stand corrected. I now find that the sound and envelope are showing on all Identities. Thanks so much for your prompt and effective responses! -- Allen "Bruce Hagen" wrote in message ... Create a new identity and see if the notification works there. You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages and Address Book from the old identity and delete it. Note: Do not use the word Main in the name of the new identity. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 An Outlook Express basic repair kit: http://www.microsoft.com/windows/IE/...epair.mspx#EHH -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Allen Grant" wrote in message ... Bruce.... Your suggestion certainly improved the performance of Outlook Express, but it did not bring back my "You have new mail" or the incoming mail sound. Any suggestions? -- Allen '\\\ "Bruce Hagen" wrote in message ... A reinstall won't help a thing. Start here. Move any messages you want to save out of Deleted Items, Sent Items and the Inbox to folders that you create and then close OE and delete the dbx files for these three folders. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the Deleted Items.dbx, Sent Items.dbx and Inbox.dbx files and delete them. New files will be created automatically when you open OE. Compact all folders as described below. To help prevent this in the futu Do not archive mail in the Inbox or Sent Items. Create your own user defined folders and move the messages you wish to save to them. Empty Deleted Items folder daily. Although dbx files have a theoretical capacity of 2GB, I recommend about a 300MB max for less chance of corruption. Information about the maximum file size of the .dbx files that are used by Outlook Express: http://support.microsoft.com/?kbid=903095 After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Allen Grant" wrote in message ... I am no longer receiving notice of incoming email messages (no icon or sound). As of today, I am having problems deleting messages. I have scanned my computer for viruses and adware and found nothing. Can I reinstall OE6.0 or do I have to reinstall IE6.0? If I do reinstall it, will I lose all my messages? Any suggestions? Thanks. Big Owl |
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