Following the last Windows Update all my email messages and contacts have
been lost
Am Using Win XP with Auto updates turned on
My desktop picture also disappeared and now the desktop is a plain blue
colour and
When I look in the message store
Userlocal settingsapplication data
identities?{91D2DB82-1315-4914-B477-BAD761E79D3A}Microsoft Outlook Express
I just have the default and empty dbx files - all my many folders etc. have
gone.

I tried system restore to before the update and nothing has re-appeared.

Where could my email messages/contacts have gone?

Thanks
Bobby

It sounds as if you lost the entire user profile, or at least you lost the
previous message store location. I would do an Advanced Search for *.dbx
and include hidden files and folders under the Advanced search parameters.
Make sure also you have in Explorer, Tools | Folder Options | View and
uncheck the option to hide extensions of known file types and to show hidden
files and perhaps even protected and OS files. That way you will see them
if they are there.

If you find a directory of dbx files that are not the current ones, then you
can try File | Import | Messages to get them into the current message store.
See www.oehelp.com/OETips.aspx#4

steve

"Bobby" wrote in message
...
Following the last Windows Update all my email messages and contacts have
been lost
Am Using Win XP with Auto updates turned on
My desktop picture also disappeared and now the desktop is a plain blue
colour and
When I look in the message store
Userlocal settingsapplication data
identities?{91D2DB82-1315-4914-B477-BAD761E79D3A}Microsoft Outlook
Express
I just have the default and empty dbx files - all my many folders etc.
have
gone.

I tried system restore to before the update and nothing has re-appeared.

Where could my email messages/contacts have gone?

Thanks
Bobby

It sounds as if you lost the entire user profile, or at least you lost the
previous message store location. I would do an Advanced Search for *.dbx
and include hidden files and folders under the Advanced search parameters.
Make sure also you have in Explorer, Tools | Folder Options | View and
uncheck the option to hide extensions of known file types and to show hidden
files and perhaps even protected and OS files. That way you will see them
if they are there.

If you find a directory of dbx files that are not the current ones, then you
can try File | Import | Messages to get them into the current message store.
See www.oehelp.com/OETips.aspx#4

steve

"Bobby" wrote in message
...
Following the last Windows Update all my email messages and contacts have
been lost
Am Using Win XP with Auto updates turned on
My desktop picture also disappeared and now the desktop is a plain blue
colour and
When I look in the message store
Userlocal settingsapplication data
identities?{91D2DB82-1315-4914-B477-BAD761E79D3A}Microsoft Outlook
Express
I just have the default and empty dbx files - all my many folders etc.
have
gone.

I tried system restore to before the update and nothing has re-appeared.

Where could my email messages/contacts have gone?

Thanks
Bobby

In addition to Steve's post, where the email accounts setup?
If no, then I would would look for another user profile.
--
Ron Sommer

"Steve Cochran" wrote in message
...
It sounds as if you lost the entire user profile, or at least you lost the
previous message store location. I would do an Advanced Search for *.dbx
and include hidden files and folders under the Advanced search parameters.
Make sure also you have in Explorer, Tools | Folder Options | View and
uncheck the option to hide extensions of known file types and to show
hidden files and perhaps even protected and OS files. That way you will
see them if they are there.

If you find a directory of dbx files that are not the current ones, then
you can try File | Import | Messages to get them into the current message
store. See www.oehelp.com/OETips.aspx#4

steve

"Bobby" wrote in message
...
Following the last Windows Update all my email messages and contacts have
been lost
Am Using Win XP with Auto updates turned on
My desktop picture also disappeared and now the desktop is a plain blue
colour and
When I look in the message store
Userlocal settingsapplication data
identities?{91D2DB82-1315-4914-B477-BAD761E79D3A}Microsoft Outlook
Express
I just have the default and empty dbx files - all my many folders etc.
have
gone.

I tried system restore to before the update and nothing has re-appeared.

Where could my email messages/contacts have gone?

Thanks
Bobby

In addition to Steve's post, where the email accounts setup?
If no, then I would would look for another user profile.
--
Ron Sommer

"Steve Cochran" wrote in message
...
It sounds as if you lost the entire user profile, or at least you lost the
previous message store location. I would do an Advanced Search for *.dbx
and include hidden files and folders under the Advanced search parameters.
Make sure also you have in Explorer, Tools | Folder Options | View and
uncheck the option to hide extensions of known file types and to show
hidden files and perhaps even protected and OS files. That way you will
see them if they are there.

If you find a directory of dbx files that are not the current ones, then
you can try File | Import | Messages to get them into the current message
store. See www.oehelp.com/OETips.aspx#4

steve

"Bobby" wrote in message
...
Following the last Windows Update all my email messages and contacts have
been lost
Am Using Win XP with Auto updates turned on
My desktop picture also disappeared and now the desktop is a plain blue
colour and
When I look in the message store
Userlocal settingsapplication data
identities?{91D2DB82-1315-4914-B477-BAD761E79D3A}Microsoft Outlook
Express
I just have the default and empty dbx files - all my many folders etc.
have
gone.

I tried system restore to before the update and nothing has re-appeared.

Where could my email messages/contacts have gone?

Thanks
Bobby

Hi,

I have already searched for dbx files with no luck. - just the new dbx files
are found.

How do I search for another user profile?

The only account set up on the computer is "owner"

Thanks,



"Ron Sommer" wrote:

In addition to Steve's post, where the email accounts setup?
If no, then I would would look for another user profile.
--
Ron Sommer

"Steve Cochran" wrote in message
...
It sounds as if you lost the entire user profile, or at least you lost the
previous message store location. I would do an Advanced Search for *.dbx
and include hidden files and folders under the Advanced search parameters.
Make sure also you have in Explorer, Tools | Folder Options | View and
uncheck the option to hide extensions of known file types and to show
hidden files and perhaps even protected and OS files. That way you will
see them if they are there.

If you find a directory of dbx files that are not the current ones, then
you can try File | Import | Messages to get them into the current message
store. See www.oehelp.com/OETips.aspx#4

steve

"Bobby" wrote in message
...
Following the last Windows Update all my email messages and contacts have
been lost
Am Using Win XP with Auto updates turned on
My desktop picture also disappeared and now the desktop is a plain blue
colour and
When I look in the message store
Userlocal settingsapplication data
identities?{91D2DB82-1315-4914-B477-BAD761E79D3A}Microsoft Outlook
Express
I just have the default and empty dbx files - all my many folders etc.
have
gone.

I tried system restore to before the update and nothing has re-appeared.

Where could my email messages/contacts have gone?

Thanks
Bobby

Hi,

I have already searched for dbx files with no luck. - just the new dbx files
are found.

How do I search for another user profile?

The only account set up on the computer is "owner"

Thanks,



"Ron Sommer" wrote:

In addition to Steve's post, where the email accounts setup?
If no, then I would would look for another user profile.
--
Ron Sommer

"Steve Cochran" wrote in message
...
It sounds as if you lost the entire user profile, or at least you lost the
previous message store location. I would do an Advanced Search for *.dbx
and include hidden files and folders under the Advanced search parameters.
Make sure also you have in Explorer, Tools | Folder Options | View and
uncheck the option to hide extensions of known file types and to show
hidden files and perhaps even protected and OS files. That way you will
see them if they are there.

If you find a directory of dbx files that are not the current ones, then
you can try File | Import | Messages to get them into the current message
store. See www.oehelp.com/OETips.aspx#4

steve

"Bobby" wrote in message
...
Following the last Windows Update all my email messages and contacts have
been lost
Am Using Win XP with Auto updates turned on
My desktop picture also disappeared and now the desktop is a plain blue
colour and
When I look in the message store
Userlocal settingsapplication data
identities?{91D2DB82-1315-4914-B477-BAD761E79D3A}Microsoft Outlook
Express
I just have the default and empty dbx files - all my many folders etc.
have
gone.

I tried system restore to before the update and nothing has re-appeared.

Where could my email messages/contacts have gone?

Thanks
Bobby

There are no signs of any other dbx files on the system.

I have Kapsersky Anti-Virus - anti-Spam - I have turned this off for now -

Any other ideas?

Thanks,


"Steve Cochran" wrote:

It sounds as if you lost the entire user profile, or at least you lost the
previous message store location. I would do an Advanced Search for *.dbx
and include hidden files and folders under the Advanced search parameters.
Make sure also you have in Explorer, Tools | Folder Options | View and
uncheck the option to hide extensions of known file types and to show hidden
files and perhaps even protected and OS files. That way you will see them
if they are there.

If you find a directory of dbx files that are not the current ones, then you
can try File | Import | Messages to get them into the current message store.
See www.oehelp.com/OETips.aspx#4

steve

"Bobby" wrote in message
...
Following the last Windows Update all my email messages and contacts have
been lost
Am Using Win XP with Auto updates turned on
My desktop picture also disappeared and now the desktop is a plain blue
colour and
When I look in the message store
Userlocal settingsapplication data
identities?{91D2DB82-1315-4914-B477-BAD761E79D3A}Microsoft Outlook
Express
I just have the default and empty dbx files - all my many folders etc.
have
gone.

I tried system restore to before the update and nothing has re-appeared.

Where could my email messages/contacts have gone?

Thanks
Bobby

There are no signs of any other dbx files on the system.

I have Kapsersky Anti-Virus - anti-Spam - I have turned this off for now -

Any other ideas?

Thanks,


"Steve Cochran" wrote:

It sounds as if you lost the entire user profile, or at least you lost the
previous message store location. I would do an Advanced Search for *.dbx
and include hidden files and folders under the Advanced search parameters.
Make sure also you have in Explorer, Tools | Folder Options | View and
uncheck the option to hide extensions of known file types and to show hidden
files and perhaps even protected and OS files. That way you will see them
if they are there.

If you find a directory of dbx files that are not the current ones, then you
can try File | Import | Messages to get them into the current message store.
See www.oehelp.com/OETips.aspx#4

steve

"Bobby" wrote in message
...
Following the last Windows Update all my email messages and contacts have
been lost
Am Using Win XP with Auto updates turned on
My desktop picture also disappeared and now the desktop is a plain blue
colour and
When I look in the message store
Userlocal settingsapplication data
identities?{91D2DB82-1315-4914-B477-BAD761E79D3A}Microsoft Outlook
Express
I just have the default and empty dbx files - all my many folders etc.
have
gone.

I tried system restore to before the update and nothing has re-appeared.

Where could my email messages/contacts have gone?

Thanks
Bobby

Please state your full Windows version (e.g., WinXP SP3; Win2K SP4) when
posting to this newsgroup.

What updates did you install, Bobby?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Bobby wrote:
Following the last Windows Update all my email messages and contacts have
been lost
Am Using Win XP with Auto updates turned on
My desktop picture also disappeared and now the desktop is a plain blue
colour and
When I look in the message store
Userlocal settingsapplication data
identities?{91D2DB82-1315-4914-B477-BAD761E79D3A}Microsoft Outlook
Express I just have the default and empty dbx files - all my many folders
etc. have gone.

I tried system restore to before the update and nothing has re-appeared.

Where could my email messages/contacts have gone?