I'm using an HP XPMCE 2005, IE7 and OE6. When opening OE I'm constantly asked
for ID and PW even though I've checked to remember sign on. Then it won't
recognize PW on occasion. ATT Tech Support is able to open OE remotely and it
works for a while and then the OE software rescind again.
Can OE6 be reinstalled or repaired?

Thanks
--
vince

Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity...

File | Identities | Add new identity

Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3) delete
the old one (File | Identities | Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.

- Disable email scanning by your anti-virus application. It can cause such
corruption and provides no additional protection:

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


vince wrote:
I'm using an HP XPMCE 2005, IE7 and OE6. When opening OE I'm constantly
asked for ID and PW even though I've checked to remember sign on. Then it
won't recognize PW on occasion. ATT Tech Support is able to open OE
remotely and it works for a while and then the OE software rescind again.
Can OE6 be reinstalled or repaired?

Thanks

Thanks Robear, I'll give your advice a try.

Vince
--
vince


"PA Bear [MS MVP]" wrote:

Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity...

File | Identities | Add new identity

Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3) delete
the old one (File | Identities | Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.

- Disable email scanning by your anti-virus application. It can cause such
corruption and provides no additional protection:

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


vince wrote:
I'm using an HP XPMCE 2005, IE7 and OE6. When opening OE I'm constantly
asked for ID and PW even though I've checked to remember sign on. Then it
won't recognize PW on occasion. ATT Tech Support is able to open OE
remotely and it works for a while and then the OE software rescind again.
Can OE6 be reinstalled or repaired?

Thanks

Thanks Robear, I'll give your advice a try.

Vince
--
vince


"PA Bear [MS MVP]" wrote:

Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity...

File | Identities | Add new identity

Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3) delete
the old one (File | Identities | Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.

- Disable email scanning by your anti-virus application. It can cause such
corruption and provides no additional protection:

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


vince wrote:
I'm using an HP XPMCE 2005, IE7 and OE6. When opening OE I'm constantly
asked for ID and PW even though I've checked to remember sign on. Then it
won't recognize PW on occasion. ATT Tech Support is able to open OE
remotely and it works for a while and then the OE software rescind again.
Can OE6 be reinstalled or repaired?

Thanks

Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity...

File | Identities | Add new identity

Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3) delete
the old one (File | Identities | Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.

- Disable email scanning by your anti-virus application. It can cause such
corruption and provides no additional protection:

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


vince wrote:
I'm using an HP XPMCE 2005, IE7 and OE6. When opening OE I'm constantly
asked for ID and PW even though I've checked to remember sign on. Then it
won't recognize PW on occasion. ATT Tech Support is able to open OE
remotely and it works for a while and then the OE software rescind again.
Can OE6 be reinstalled or repaired?

Thanks