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#1
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Since I don't know the source of this problem, I'll start here. When a user
receives an email in Outlook Express with a Word or Excel 2003 attachment, it takes a minute or more to open the attachment even if Word or Excel is already open. A PDF attachment opens normally. She already did a Detect and Repair in Word, and it did not make any difference. Since the PDF attachment opens normally, it seems that OE is not at fault. Maybe some other OE user has solved this problem. The computer is XP SP3 fully updated. There are no viruses or malware. The machine is perfectly clear. |
#2
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![]() -------- Original-Nachricht -------- Since I don't know the source of this problem, I'll start here. When a user receives an email in Outlook Express with a Word or Excel 2003 attachment, it takes a minute or more to open the attachment even if Word or Excel is already open. A PDF attachment opens normally. She already did a Detect and Repair in Word, and it did not make any difference. Since the PDF attachment opens normally, it seems that OE is not at fault. Maybe some other OE user has solved this problem. The computer is XP SP3 fully updated. There are no viruses or malware. The machine is perfectly clear. Look here for some tips: http://sk-3.tbm.tudelft.nl/simulation/node/121 Bernd |
#3
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Post your query in a Word- or Excel-specific newsgroup.
mcp6453 wrote: Since I don't know the source of this problem, I'll start here. When a user receives an email in Outlook Express with a Word or Excel 2003 attachment, it takes a minute or more to open the attachment even if Word or Excel is already open. A PDF attachment opens normally. She already did a Detect and Repair in Word, and it did not make any difference. Since the PDF attachment opens normally, it seems that OE is not at fault. Maybe some other OE user has solved this problem. The computer is XP SP3 fully updated. There are no viruses or malware. The machine is perfectly clear. |
#4
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With Office Applications your AV application may be scanning when you open
from Email. Go to AV preferences and allow Word and Excel files to be exceptions from the scan list. Gord Dibben MS Excel MVP On Wed, 7 Oct 2009 18:11:08 -0400, "PA Bear [MS MVP]" wrote: Post your query in a Word- or Excel-specific newsgroup. mcp6453 wrote: Since I don't know the source of this problem, I'll start here. When a user receives an email in Outlook Express with a Word or Excel 2003 attachment, it takes a minute or more to open the attachment even if Word or Excel is already open. A PDF attachment opens normally. She already did a Detect and Repair in Word, and it did not make any difference. Since the PDF attachment opens normally, it seems that OE is not at fault. Maybe some other OE user has solved this problem. The computer is XP SP3 fully updated. There are no viruses or malware. The machine is perfectly clear. |
#5
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With Office Applications your AV application may be scanning when you open
from Email. Go to AV preferences and allow Word and Excel files to be exceptions from the scan list. Gord Dibben MS Excel MVP On Wed, 7 Oct 2009 18:11:08 -0400, "PA Bear [MS MVP]" wrote: Post your query in a Word- or Excel-specific newsgroup. mcp6453 wrote: Since I don't know the source of this problem, I'll start here. When a user receives an email in Outlook Express with a Word or Excel 2003 attachment, it takes a minute or more to open the attachment even if Word or Excel is already open. A PDF attachment opens normally. She already did a Detect and Repair in Word, and it did not make any difference. Since the PDF attachment opens normally, it seems that OE is not at fault. Maybe some other OE user has solved this problem. The computer is XP SP3 fully updated. There are no viruses or malware. The machine is perfectly clear. |
#6
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You might try deleting the Temporary Internet Files in IE and seeing if that
makes any difference. I think Office uses its own cache and you might clear that as well, although I'm not sure how to do it in Office without just deleting it from Explorer. steve "mcp6453" wrote in message ... Since I don't know the source of this problem, I'll start here. When a user receives an email in Outlook Express with a Word or Excel 2003 attachment, it takes a minute or more to open the attachment even if Word or Excel is already open. A PDF attachment opens normally. She already did a Detect and Repair in Word, and it did not make any difference. Since the PDF attachment opens normally, it seems that OE is not at fault. Maybe some other OE user has solved this problem. The computer is XP SP3 fully updated. There are no viruses or malware. The machine is perfectly clear. |
#7
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![]() -------- Original-Nachricht -------- Since I don't know the source of this problem, I'll start here. When a user receives an email in Outlook Express with a Word or Excel 2003 attachment, it takes a minute or more to open the attachment even if Word or Excel is already open. A PDF attachment opens normally. She already did a Detect and Repair in Word, and it did not make any difference. Since the PDF attachment opens normally, it seems that OE is not at fault. Maybe some other OE user has solved this problem. The computer is XP SP3 fully updated. There are no viruses or malware. The machine is perfectly clear. Look here for some tips: http://sk-3.tbm.tudelft.nl/simulation/node/121 Bernd |
#8
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Post your query in a Word- or Excel-specific newsgroup.
mcp6453 wrote: Since I don't know the source of this problem, I'll start here. When a user receives an email in Outlook Express with a Word or Excel 2003 attachment, it takes a minute or more to open the attachment even if Word or Excel is already open. A PDF attachment opens normally. She already did a Detect and Repair in Word, and it did not make any difference. Since the PDF attachment opens normally, it seems that OE is not at fault. Maybe some other OE user has solved this problem. The computer is XP SP3 fully updated. There are no viruses or malware. The machine is perfectly clear. |
#9
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You might try deleting the Temporary Internet Files in IE and seeing if that
makes any difference. I think Office uses its own cache and you might clear that as well, although I'm not sure how to do it in Office without just deleting it from Explorer. steve "mcp6453" wrote in message ... Since I don't know the source of this problem, I'll start here. When a user receives an email in Outlook Express with a Word or Excel 2003 attachment, it takes a minute or more to open the attachment even if Word or Excel is already open. A PDF attachment opens normally. She already did a Detect and Repair in Word, and it did not make any difference. Since the PDF attachment opens normally, it seems that OE is not at fault. Maybe some other OE user has solved this problem. The computer is XP SP3 fully updated. There are no viruses or malware. The machine is perfectly clear. |
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