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Thanks Tim K.
"Tim K" wrote in message ink.net... Hi Norm, The most common cause is corruption in the OE message store folder. This folder contains the OE data base files (type: *.dbx). Often the corruption is in one of the most used OE folders. Inbox, Outbox, Sent Items and Deleted Items are likely candidates. It could be one message that OE has a problem with and needs removal. The master indexing file, Folders.dbx, often causes an error if it becomes damaged. Deleting this file will result in loss of the OE folder hierarchy and loss of the list of subscribed newsgroups. You could try renaming (or deleting) one DBX file at a time. Or move all files out of the store folder letting OE create new empty folders when started. It would also be possible to create a new OE identity, starting with a clean slate. The data could be imported into the second identity, but there is chance the corrupted file would also be imported. Before beginning to fix the problem you'll need to back-up any messages or other data you don't want to lose. Sometimes compacting all folders will fix minor corruption. This would be done from the OE File menu Folders Compact ALL Folders. This is most safely done in offline mode. Be sure not to do anything until the process of compacting is complete. Interrupting the process will (likely) result in loss of messages. You may be able to determine when the problem occurs, such as during a send/receive or when opening a particular folder. OLEXP: How to Back Up and Recover Outlook Express Data http://support.microsoft.com/default...b;en-us;270670 A Guide to using OE Identities from Microsoft Support OLEXP: How to Create and Use Identities in Outlook Express 5.x and 6.0 http://support.microsoft.com/default...b;EN-US;209169 Open the Store Folder (Note: (*.dbx) files are normally hidden in Win XP or Win 2000. It may be necessary to change the folder view to allow showing hidden files) Instead of using search the store folder can be opened directly. Each identity has its own store folder. a.. In Outlook Express click on Tools, Options, Maintenance tab...Store Folder. b.. Place the cursor at the left of the text of the path to the folder. c.. Drag the cursor to the right until the text scrolls to the end. d.. Right-click on the text and choose Copy. e.. In the Start, Run box right-click Paste. Click OK to open the store folder. f.. Close Outlook Express before working with the message store files. Using Keyboard Shortcuts for Transfer of the Folder Path Courtesy of: Jim Pickering, MVP-Outlook Express An even easier method when opening that page is to use the Tab to highlight the folder location, then Ctrl+C and close OE, then use Start/Run and Ctrl+V. Same caveat about hidden files applies but can be easily modified in Explorer by using Tools/Folder Options. Your post did not make it to the Microsoft NNTP support server. Others may be able to help if the question is asked there. Link for this newsgroup news://msnews.microsoft.com/microsof...tlooke xpress -- Kuay Tim "Norm & Debbie" wrote in message news:nOcWf.891289$xm3.132904@attbi_s21... Group, My Outlook Express keeps crashing at random. The pop-up window reads Outlook Express has Encountered a Problem and Needs to Close. The Dr. Watson Post-Mortem Debugger also displays the same Needs to Close window. What are some common reasons that cause Outlook Express to crash? Thank you. Norm |
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