I send emails and outlook express 6 shows that they have been sent but the
emails are never received. I am running windows xp and sending emails thru
comcast.net. Some emails go thru and I can go to comcast and send emails
thru their website. Any help?
--
COOLKEN

Any error message? If so, post it.

1: Make sure your settings match these. Comcast has made some changes.

Change the SMTP port to 587 and make su My Server Requires
Authentication is checked.

How do I set up/configure Outlook Express, Windows Mail & Windows Live
Mail for Comcast email?
http://www.comcast.com/customers/faq...s.ashx?Id=2288

2: Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for loss of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when the
option arises.

3: If the problem persists.

Create a new Outbox, and Sent Items folder.

Do the following for the Outbox, and Sent Items after you move any
messages you wish to save to a local folder you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the Outbox.dbx and Sent Items.dbx file and delete
them. New files will be created automatically when you open OE.

To help prevent this in the futu

Do not archive mail in the Inbox or Sent Items. Create your own user
defined folders and move the messages you wish to save to them. Empty
Deleted Items folder daily. Although dbx files have a theoretical capacity
of 2GB, I recommend about a 300MB max for less chance of corruption.

Information about the maximum file size of the .dbx files that are used by
Outlook Express:
http://support.microsoft.com/?kbid=903095

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V program
will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2 or SP3}.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"COOLKEN" wrote in message
...
I send emails and outlook express 6 shows that they have been sent but
the
emails are never received. I am running windows xp and sending emails
thru
comcast.net. Some emails go thru and I can go to comcast and send
emails
thru their website. Any help?
--
COOLKEN

Any error message? If so, post it.

1: Make sure your settings match these. Comcast has made some changes.

Change the SMTP port to 587 and make su My Server Requires
Authentication is checked.

How do I set up/configure Outlook Express, Windows Mail & Windows Live
Mail for Comcast email?
http://www.comcast.com/customers/faq...s.ashx?Id=2288

2: Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for loss of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when the
option arises.

3: If the problem persists.

Create a new Outbox, and Sent Items folder.

Do the following for the Outbox, and Sent Items after you move any
messages you wish to save to a local folder you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the Outbox.dbx and Sent Items.dbx file and delete
them. New files will be created automatically when you open OE.

To help prevent this in the futu

Do not archive mail in the Inbox or Sent Items. Create your own user
defined folders and move the messages you wish to save to them. Empty
Deleted Items folder daily. Although dbx files have a theoretical capacity
of 2GB, I recommend about a 300MB max for less chance of corruption.

Information about the maximum file size of the .dbx files that are used by
Outlook Express:
http://support.microsoft.com/?kbid=903095

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V program
will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2 or SP3}.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"COOLKEN" wrote in message
...
I send emails and outlook express 6 shows that they have been sent but
the
emails are never received. I am running windows xp and sending emails
thru
comcast.net. Some emails go thru and I can go to comcast and send
emails
thru their website. Any help?
--
COOLKEN

If OE moves the message to the Sent Items folder, that means that OE got
confirmation from your mail server that it accepted the message. An
exception to this would be if your anti-virus software is scanning
outgoing mail. In that case, the anti-virus impersonates the mail
server and tells OE that the message has been accepted even though it
has not yet and might never be sent to the mail server.

As long as your anti-virus software is set to scan files as they are
opened, scanning e-mail as it downloads or sends is unnecessary and
prone to problems.

With some anti-virus (and anti-spam) programs, simply disabling the
e-mail scanning function doesn't really disable it. It simply tells the
program not to flag any messages. It still processes all the messages
and may still cause send/receive failures. What you may need to do is
uninstall the anti-virus program, then reinstall it using a custom
install option and unselect the e-mail scanning component for
installation.

If the anti-virus is not the problem, then somewhere else along the way
the message is being filtered out. This could be the recipient's mail
service or their own anti-virus or anti-spam software or mail client
filtering.

Is it particular recipients that are not receiving your mail?

If you are using a signature and/or stationery, turn those off and see
if it makes any difference.

If the issue is when sending attachments, that could suggest your
anti-virus is the culprit if you can attach the same files to Comcast
web mail and they are properly received.


--

Mike - http://TechHelp.Santovec.us



"COOLKEN" wrote in message
...
I send emails and outlook express 6 shows that they have been sent but
the
emails are never received. I am running windows xp and sending emails
thru
comcast.net. Some emails go thru and I can go to comcast and send
emails
thru their website. Any help?
--
COOLKEN

If OE moves the message to the Sent Items folder, that means that OE got
confirmation from your mail server that it accepted the message. An
exception to this would be if your anti-virus software is scanning
outgoing mail. In that case, the anti-virus impersonates the mail
server and tells OE that the message has been accepted even though it
has not yet and might never be sent to the mail server.

As long as your anti-virus software is set to scan files as they are
opened, scanning e-mail as it downloads or sends is unnecessary and
prone to problems.

With some anti-virus (and anti-spam) programs, simply disabling the
e-mail scanning function doesn't really disable it. It simply tells the
program not to flag any messages. It still processes all the messages
and may still cause send/receive failures. What you may need to do is
uninstall the anti-virus program, then reinstall it using a custom
install option and unselect the e-mail scanning component for
installation.

If the anti-virus is not the problem, then somewhere else along the way
the message is being filtered out. This could be the recipient's mail
service or their own anti-virus or anti-spam software or mail client
filtering.

Is it particular recipients that are not receiving your mail?

If you are using a signature and/or stationery, turn those off and see
if it makes any difference.

If the issue is when sending attachments, that could suggest your
anti-virus is the culprit if you can attach the same files to Comcast
web mail and they are properly received.


--

Mike - http://TechHelp.Santovec.us



"COOLKEN" wrote in message
...
I send emails and outlook express 6 shows that they have been sent but
the
emails are never received. I am running windows xp and sending emails
thru
comcast.net. Some emails go thru and I can go to comcast and send
emails
thru their website. Any help?
--
COOLKEN

If you send yourself a message, do you receive it?

Are any of your correspondents also Comcrap subscribers?


COOLKEN wrote:
I send emails and outlook express 6 shows that they have been sent but the
emails are never received. I am running windows xp and sending emails thru
comcast.net. Some emails go thru and I can go to comcast and send emails
thru their website. Any help?

If you send yourself a message, do you receive it?

Are any of your correspondents also Comcrap subscribers?


COOLKEN wrote:
I send emails and outlook express 6 shows that they have been sent but the
emails are never received. I am running windows xp and sending emails thru
comcast.net. Some emails go thru and I can go to comcast and send emails
thru their website. Any help?

"COOLKEN" wrote in message
...
I send emails and outlook express 6 shows that they have been sent but the
emails are never received. I am running windows xp and sending emails thru
comcast.net. Some emails go thru and I can go to comcast and send emails
thru their website. Any help?
--
COOLKEN

"COOLKEN" wrote in message
...
I send emails and outlook express 6 shows that they have been sent but the
emails are never received. I am running windows xp and sending emails thru
comcast.net. Some emails go thru and I can go to comcast and send emails
thru their website. Any help?
--
COOLKEN