I'm having a strange Outlook issue and cannot figure it out for the life
of me. Our mail server is Exchange 5.5 (can't recall the SP right now),
and the Client is Outlook 2000 SR-1. The user can view his primary
email box without any troubles, but also has access to another Exchange
email box. He can view every folder in it except the Sent Items. The
error it returns is "Unable to display the folder". What's strange is
he can view the subfolder in Sent Items, no problem. I've configured
his email on a different PC, and everything shows up fine, so I know
that it's not an issue with the Exchange permissions. I've applied
every recent Office patch, repaired Office, done a clean install of
Office, etc. I've also uninstalled Office, and removed every reference
to it in the registry, only to be presented with the same issue when it
was installed again. After cleaning out the registry and installing
Office, the Outlook profile still remained. I don't know where the
configuration for the Outlook profiles are stored, so I didn't delete
it. I'm stumped on this one, and it's driving the user crazy. One more
thing, the user originally had Office 97, and was upgraded to 2000.
This setup has worked for years, so I have no idea why it would stop
working, other than a possible corrupted file. Any input on this would
be appreciated.