Windows XP MCE and Outlook 2002. I had to restore my computer to
original condition. There was a Microsoft Office 2003 trial version
and I tried that but when I started my computer again I could not
access the Outlook program so I uninstalled the trial version and
installed my Microsoft Office Pro 2002. Now, I cannot access the
Outlook 2002 and get the following messages: Unable to open you
default email folders. Could not open the item. Try again. When I
click to try again I get the next message: Would you like to open your
default File System instead? I click yes and get the next message:
Runtime Error
Program: C:\Program~1\micros~3\office 10\outlook.exe
All other programs in the suite open fine.
I checked my Outlook execute files and found the following:
Outlook.exe-013F1C9B
Outlook.exe-15A7608B
Could anyone please tell me if one of those .exe files could be the
2003 version and, is so, which one? Thank you.
Sylvia

Create a new mail profile under Control Panel-Mail Icon-Show
Profiles-New. Configure it to use your existing .pst file.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Sylvia asked:

| Windows XP MCE and Outlook 2002. I had to restore my computer to
| original condition. There was a Microsoft Office 2003 trial version
| and I tried that but when I started my computer again I could not
| access the Outlook program so I uninstalled the trial version and
| installed my Microsoft Office Pro 2002. Now, I cannot access the
| Outlook 2002 and get the following messages: Unable to open you
| default email folders. Could not open the item. Try again. When I
| click to try again I get the next message: Would you like to open your
| default File System instead? I click yes and get the next message:
| Runtime Error
| Program: C:\Program~1\micros~3\office 10\outlook.exe
| All other programs in the suite open fine.
| I checked my Outlook execute files and found the following:
| Outlook.exe-013F1C9B
| Outlook.exe-15A7608B
| Could anyone please tell me if one of those .exe files could be the
| 2003 version and, is so, which one? Thank you.
| Sylvia

You are very welcome.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Sylvia asked:

| Milly, thanks a million! After about a week I can now open Outlook.
| What a life saver you are and I really appreciate your help.
|
| Sylvia
|
| On Tue, 4 Apr 2006 09:44:17 -0700, "Milly Staples [MVP - Outlook]"
| wrote:
|
|| Create a new mail profile under Control Panel-Mail Icon-Show
|| Profiles-New. Configure it to use your existing .pst file.
||
|| --?
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Sylvia asked:
||
||| Windows XP MCE and Outlook 2002. I had to restore my computer to
||| original condition. There was a Microsoft Office 2003 trial version
||| and I tried that but when I started my computer again I could not
||| access the Outlook program so I uninstalled the trial version and
||| installed my Microsoft Office Pro 2002. Now, I cannot access the
||| Outlook 2002 and get the following messages: Unable to open you
||| default email folders. Could not open the item. Try again. When I
||| click to try again I get the next message: Would you like to open
||| your default File System instead? I click yes and get the next
||| message: Runtime Error
||| Program: C:\Program~1\micros~3\office 10\outlook.exe
||| All other programs in the suite open fine.
||| I checked my Outlook execute files and found the following:
||| Outlook.exe-013F1C9B
||| Outlook.exe-15A7608B
||| Could anyone please tell me if one of those .exe files could be the
||| 2003 version and, is so, which one? Thank you.
||| Sylvia