We have a restricted user who uses Outlook 2003. Whenever she sends out an
message, the message won't leave the Outbox. When she clicked Send/Receive,
nothing happened. I tried to repair and reinstall Outlook 2003, re-create
her User Profile and do some other things, but none of them fixed. When she
logged on with administrator rights and clicked Send/Receive, the message in
Outbox was finally sent out.

I would like to see if anybody else has experienced this issue and to know
how the problem has been fixed.

Etsuko

Have you checked the permissions on the account ?

--------------------------
Martin Tuip
MVP Exchange
Exchange List owner
www.exchange-mail.org
www.sharepointserver.com

--------------------------


"Etsuko Yoshizawa" wrote in message
...
We have a restricted user who uses Outlook 2003. Whenever she sends out
an message, the message won't leave the Outbox. When she clicked
Send/Receive, nothing happened. I tried to repair and reinstall Outlook
2003, re-create her User Profile and do some other things, but none of
them fixed. When she logged on with administrator rights and clicked
Send/Receive, the message in Outbox was finally sent out.

I would like to see if anybody else has experienced this issue and to know
how the problem has been fixed.

Etsuko

We had Group Policy for Cashed Exchange Mode turned on. When we turned it
off, the message in Outbox started working fine. Now, I don't know why
messages don't get sent out when Cashed Mode is turned on and do get sent
out when the Cashed Mode is turned off. Then, with administrator rights,
they get sent out no matter if the Cashed Mode is turned on or off.

Etsuko


"Martin Tuip [MVP]" wrote in message
...
Have you checked the permissions on the account ?

--------------------------
Martin Tuip
MVP Exchange
Exchange List owner
www.exchange-mail.org
www.sharepointserver.com

--------------------------


"Etsuko Yoshizawa" wrote in message
...
We have a restricted user who uses Outlook 2003. Whenever she sends out
an message, the message won't leave the Outbox. When she clicked
Send/Receive, nothing happened. I tried to repair and reinstall Outlook
2003, re-create her User Profile and do some other things, but none of
them fixed. When she logged on with administrator rights and clicked
Send/Receive, the message in Outbox was finally sent out.

I would like to see if anybody else has experienced this issue and to
know how the problem has been fixed.

Etsuko

Something is in the GPO that prohibits general users from submitting ?

"Etsuko Yoshizawa" wrote in message
...
We had Group Policy for Cashed Exchange Mode turned on. When we turned it
off, the message in Outbox started working fine. Now, I don't know why
messages don't get sent out when Cashed Mode is turned on and do get sent
out when the Cashed Mode is turned off. Then, with administrator rights,
they get sent out no matter if the Cashed Mode is turned on or off.

Etsuko


"Martin Tuip [MVP]" wrote in message
...
Have you checked the permissions on the account ?

--------------------------
Martin Tuip
MVP Exchange
Exchange List owner
www.exchange-mail.org
www.sharepointserver.com

--------------------------


"Etsuko Yoshizawa" wrote in
message ...
We have a restricted user who uses Outlook 2003. Whenever she sends out
an message, the message won't leave the Outbox. When she clicked
Send/Receive, nothing happened. I tried to repair and reinstall Outlook
2003, re-create her User Profile and do some other things, but none of
them fixed. When she logged on with administrator rights and clicked
Send/Receive, the message in Outbox was finally sent out.

I would like to see if anybody else has experienced this issue and to
know how the problem has been fixed.

Etsuko

I do not think so. The rest of the PC's in the GPO do not have this issue.
This is only happening to any restricted users here who logon to the
particular PC and Outlook 2003 with the Cached Exchange Mode turned on.

Etsuko


"Martin Tuip [MVP]" wrote in message
...
Something is in the GPO that prohibits general users from submitting ?

"Etsuko Yoshizawa" wrote in message
...
We had Group Policy for Cashed Exchange Mode turned on. When we turned
it off, the message in Outbox started working fine. Now, I don't know
why messages don't get sent out when Cashed Mode is turned on and do get
sent out when the Cashed Mode is turned off. Then, with administrator
rights, they get sent out no matter if the Cashed Mode is turned on or
off.

Etsuko


"Martin Tuip [MVP]" wrote in message
...
Have you checked the permissions on the account ?

--------------------------
Martin Tuip
MVP Exchange
Exchange List owner
www.exchange-mail.org
www.sharepointserver.com

--------------------------


"Etsuko Yoshizawa" wrote in
message ...
We have a restricted user who uses Outlook 2003. Whenever she sends
out an message, the message won't leave the Outbox. When she clicked
Send/Receive, nothing happened. I tried to repair and reinstall
Outlook 2003, re-create her User Profile and do some other things, but
none of them fixed. When she logged on with administrator rights and
clicked Send/Receive, the message in Outbox was finally sent out.

I would like to see if anybody else has experienced this issue and to
know how the problem has been fixed.

Etsuko