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i posted to the microsoft outlook group and this is the reply i got from an
admin (ignore the lesson in etiquette): loki wrote: i've created a signature which is our company logo with details. sometimes it doesn't display for the recipient. i created the gif, then created an .html file with that .gif in it, then loaded both to my server. then created the signature by selecting the .html file is this something i can fix or is it dependent on their email client settings? First, the recipient's mail client must support the interpretation and rendering of any code you've included in the signature. Not all clients do. Second, their client must support the displaying of any graphics you've included. Third, the recipient must have configured the client to enable this support if it's available. In short, you can't control with certainty how the recipient sees your message. My opinion is that best practice calls for using the most common sending format: plain text. The purpose of email is to convey information. It is rare indeed when a company logo conveys information the name and address of the company do not. Moreover, graphics add to message's size, often doubling it without increasing the amount of information conveyed. That's poor use of a communication medium. Finally, if information exchange can be enhanced by the inclusion of graphics, it's better to include them in an attached document that also explains the context of the graphical information. -- Brian Tillman |
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![]() "loki" wrote in message ... i posted to the microsoft outlook group and this is the reply i got from an admin (ignore the lesson in etiquette): loki wrote: i've created a signature which is our company logo with details. sometimes it doesn't display for the recipient. i created the gif, then created an .html file with that .gif in it, then loaded both to my server. then created the signature by selecting the .html file is this something i can fix or is it dependent on their email client settings? First, the recipient's mail client must support the interpretation and rendering of any code you've included in the signature. Not all clients do. Second, their client must support the displaying of any graphics you've included. Third, the recipient must have configured the client to enable this support if it's available. In short, you can't control with certainty how the recipient sees your message. My opinion is that best practice calls for using the most common sending format: plain text. The purpose of email is to convey information. It is rare indeed when a company logo conveys information the name and address of the company do not. Moreover, graphics add to message's size, often doubling it without increasing the amount of information conveyed. That's poor use of a communication medium. Finally, if information exchange can be enhanced by the inclusion of graphics, it's better to include them in an attached document that also explains the context of the graphical information. -- Brian Tillman Amazing! And completely naive, if a Company LOGO conveys no meaning then millions are wasted every year! A typical answer from a propeller-head with no concept of Corporate identity. |
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Alan wrote:
Amazing! And completely naive, if a Company LOGO conveys no meaning then millions are wasted every year! A typical answer from a propeller-head with no concept of Corporate identity. Tell me what information is conveyed by, say, the CBS Eye or the NBC Peacock that the words "CBS, Inc." or "National Broadcasting Company" do not convey and in a LOT less space in the message. -- Brian Tillman |
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Alan wrote:
Amazing! And completely naive, if a Company LOGO conveys no meaning then millions are wasted every year! A typical answer from a propeller-head with no concept of Corporate identity. Besides, what good does it do to send a fancy-shmancy logo that the recipient will NEVER SEE because they disable images in their mail client? -- Brian Tillman |
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loki wrote:
i posted to the microsoft outlook group and this is the reply i got from an admin (ignore the lesson in etiquette): I'm not an admin of this group (there is none - it's an unmoderated group, for the most part) and while I didn't solve the problem, I did express my opinion on the utility of what you're trying. -- Brian Tillman |
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