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#1
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Hello, recently we got this peculiar behaviour that after adding a meeting
to the Calendar it disappears after just 30 seconds which is a shame. The mail account acts the same no matter which computer you use so it must be a phenomena at the server side? Is this a specific setting that might have been accidently triggered from Outlook and if so, how do you restore it? /Regards Anders |
#2
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Not sure that this will help but here is a reply from a previous thread
indicting the version of cdo may be the culprit - reprinted in whole from groups.google.com: Thank you for your reply. It was helpful and correct. In my situation we're running Exchange 2000 and Outlook 2003. We were also running BlackBerry Enterprise Server (BES) prior to the implementation of version 4.0. Once we upgraded to BES v4.0 we started getting the duplicate calendar entries. I was certain this was relative to the v4.0 upgrade. Although I read your solution as well as a few others online, I wanted to verify this with BB Support before making any changes. They verified the solution as being correct. For the sake of others that may run across this post, my in house ticket was closed with the following: "According to BB Support, BES 4.0 stores a copy of cdo.dll which can be found on your MS Exchange Server in Program FileExchSrvrBIN in the same file directory of your BES, i.e. Program FileExchSrvrBIN. The previous version stored this file in the BES system32 folder. With assistance from BB I verified that the cdo.dll file did not exist in the Program FileExchSrvrBIN directory on the BB server. This was the cause of duplicate entries in Office Calendar. I acquired the cdo.dll from Exchange and copied this to Program FileExchSrvrBIN on the BES. I registered the .dll, and then restarted the BB service in Services. I was told this may create a 5-10 minute delay in messages received, but messages would not be lost. This issue has since been tested and verified as issue resolved." -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Anders Biro asked: | Hello, recently we got this peculiar behaviour that after adding a | meeting to the Calendar it disappears after just 30 seconds which is | a shame. The mail account acts the same no matter which computer you | use so it must be a phenomena at the server side? | Is this a specific setting that might have been accidently triggered | from Outlook and if so, how do you restore it? | /Regards Anders |
#3
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Thank you but in our case we do not run BES at all so I do not think the
proposed solution applies here. I forgot to mention that the problem with disappearing Meetings only occurs for one user but the rest have not reported any such problems. /Regards Anders "Milly Staples [MVP - Outlook]" wrote in message ... Not sure that this will help but here is a reply from a previous thread indicting the version of cdo may be the culprit - reprinted in whole from groups.google.com: Thank you for your reply. It was helpful and correct. In my situation we're running Exchange 2000 and Outlook 2003. We were also running BlackBerry Enterprise Server (BES) prior to the implementation of version 4.0. Once we upgraded to BES v4.0 we started getting the duplicate calendar entries. I was certain this was relative to the v4.0 upgrade. Although I read your solution as well as a few others online, I wanted to verify this with BB Support before making any changes. They verified the solution as being correct. For the sake of others that may run across this post, my in house ticket was closed with the following: "According to BB Support, BES 4.0 stores a copy of cdo.dll which can be found on your MS Exchange Server in Program FileExchSrvrBIN in the same file directory of your BES, i.e. Program FileExchSrvrBIN. The previous version stored this file in the BES system32 folder. With assistance from BB I verified that the cdo.dll file did not exist in the Program FileExchSrvrBIN directory on the BB server. This was the cause of duplicate entries in Office Calendar. I acquired the cdo.dll from Exchange and copied this to Program FileExchSrvrBIN on the BES. I registered the .dll, and then restarted the BB service in Services. I was told this may create a 5-10 minute delay in messages received, but messages would not be lost. This issue has since been tested and verified as issue resolved." -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Anders Biro asked: | Hello, recently we got this peculiar behaviour that after adding a | meeting to the Calendar it disappears after just 30 seconds which is | a shame. The mail account acts the same no matter which computer you | use so it must be a phenomena at the server side? | Is this a specific setting that might have been accidently triggered | from Outlook and if so, how do you restore it? | /Regards Anders |
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