Kittikatt wrote:
Hi Brian and Frenchy,

Sorry for the delayed response, slammed at work this week. I appreciate the
suggestions on programs that may assist in sending large files in the mean
time, thank you Frenchy. The time out thing, was something that you
recommended to someone with a previous post, and I thought I would give it a
shot, but it wouldn't let me do that.

As for my anti-virus scanning my email, no I don't have AVG doing that.
This has been the case ever since I installed 2003, which was in December 07.
So almost 6 mos.

So Brian, where do I check for verifying the send and receive interval
value, not quite sure where this would be located...

Thanks for both your help....

Kitti

No problems, mine was not a solution, just a means for you to get the
important files away.

Are you sure the recipient's ISP has not reduced the size of arriving
E-Mails, if so, they will get rejected as you try to send them. Just a
thought. Also, check the ACTUAL size of your E-Mails. Something with a
5 Mb attachment may be way bigger than 5 Mb and maybe you are hitting
your ISP's limit?

Frenchy




"Frenchy" wrote:

Brian Tillman wrote:
kittikatt60 wrote:

Here was my original message, and I had follow the instruction of
Frenchy, who had responded back with going in and changing the time
out value, so I ended up with that message, and yes, it's what
produced the response of "that account name is already in use"
I'm not surprised. Frenchy didn't suggest anything that appears to me
to address your problem. To change the server timeout value for an
account in Outlook 2003, click ToolsE-mail AccountsNext. Select your
account, click Change, then More Settings. On the Advanced tab is where
you'll find the timeout value.
Sorry I didn't tell the OP to change the time out value! I gave a
couple of ways that the important large E-mails could be sent (like
using OE or using an upload web site). I appreciate that didn't fix the
Outlook problem, but it WOULD get the E-Mails sent!

Frenchy

Hi Frenchy & Brian,

I have spoken with some of those that I was sending to and they don't have
issues receiving the larger files, I'm the one with the problems
unfortunately.
Not sure if this will be of any assistance, but here is some info I was able
to get off of the Event Viewer Log, please let me know if you come up with
anything from this...

Under Applications:

Event Type: Warning
Event Source: WinMgmt
Event Category: None
Event ID: 63
Date: 5/9/2008
Time: 10:52:48 PM
User: SUNNY-WINDOWS\Sunny Strait
Computer: SUNNY-WINDOWS
Description:
A provider, OffProv11, has been registered in the WMI namespace,
Root\MSAPPS11, to use the LocalSystem account. This account is privileged
and the provider may cause a security violation if it does not correctly
impersonate user requests.


Event Type: Error
Event Source: Microsoft Office 11
Event Category: None
Event ID: 1000
Date: 5/8/2008
Time: 2:21:17 PM
User: N/A
Computer: SUNNY-WINDOWS
Description:
Faulting application outlook.exe, version 11.0.8206.0, stamp 479fce0d,
faulting module kernel32.dll, version 5.1.2600.3119, stamp 46239bd5, debug?
0, fault address 0x00012a5b.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 31 00 2e 00 .1.1...
0048: 30 00 2e 00 38 00 32 00 0...8.2.
0050: 30 00 36 00 2e 00 30 00 0.6...0.
0058: 20 00 34 00 37 00 39 00 .4.7.9.
0060: 66 00 63 00 65 00 30 00 f.c.e.0.
0068: 64 00 20 00 69 00 6e 00 d. .i.n.
0070: 20 00 6b 00 65 00 72 00 .k.e.r.
0078: 6e 00 65 00 6c 00 33 00 n.e.l.3.
0080: 32 00 2e 00 64 00 6c 00 2...d.l.
0088: 6c 00 20 00 35 00 2e 00 l. .5...
0090: 31 00 2e 00 32 00 36 00 1...2.6.
0098: 30 00 30 00 2e 00 33 00 0.0...3.
00a0: 31 00 31 00 39 00 20 00 1.1.9. .
00a8: 34 00 36 00 32 00 33 00 4.6.2.3.
00b0: 39 00 62 00 64 00 35 00 9.b.d.5.
00b8: 20 00 66 00 44 00 65 00 .f.D.e.
00c0: 62 00 75 00 67 00 20 00 b.u.g. .
00c8: 30 00 20 00 61 00 74 00 0. .a.t.
00d0: 20 00 6f 00 66 00 66 00 .o.f.f.
00d8: 73 00 65 00 74 00 20 00 s.e.t. .
00e0: 30 00 30 00 30 00 31 00 0.0.0.1.
00e8: 32 00 61 00 35 00 62 00 2.a.5.b.
00f0: 0d 00 0a 00 ....

Event Type: Error
Event Source: Microsoft Office 11
Event Category: None
Event ID: 1000
Date: 5/6/2008
Time: 9:08:42 AM
User: N/A
Computer: SUNNY-WINDOWS
Description:
Faulting application outlook.exe, version 11.0.8206.0, stamp 479fce0d,
faulting module kernel32.dll, version 5.1.2600.3119, stamp 46239bd5, debug?
0, fault address 0x00012a5b.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 31 00 2e 00 .1.1...
0048: 30 00 2e 00 38 00 32 00 0...8.2.
0050: 30 00 36 00 2e 00 30 00 0.6...0.
0058: 20 00 34 00 37 00 39 00 .4.7.9.
0060: 66 00 63 00 65 00 30 00 f.c.e.0.
0068: 64 00 20 00 69 00 6e 00 d. .i.n.
0070: 20 00 6b 00 65 00 72 00 .k.e.r.
0078: 6e 00 65 00 6c 00 33 00 n.e.l.3.
0080: 32 00 2e 00 64 00 6c 00 2...d.l.
0088: 6c 00 20 00 35 00 2e 00 l. .5...
0090: 31 00 2e 00 32 00 36 00 1...2.6.
0098: 30 00 30 00 2e 00 33 00 0.0...3.
00a0: 31 00 31 00 39 00 20 00 1.1.9. .
00a8: 34 00 36 00 32 00 33 00 4.6.2.3.
00b0: 39 00 62 00 64 00 35 00 9.b.d.5.
00b8: 20 00 66 00 44 00 65 00 .f.D.e.
00c0: 62 00 75 00 67 00 20 00 b.u.g. .
00c8: 30 00 20 00 61 00 74 00 0. .a.t.
00d0: 20 00 6f 00 66 00 66 00 .o.f.f.
00d8: 73 00 65 00 74 00 20 00 s.e.t. .
00e0: 30 00 30 00 30 00 31 00 0.0.0.1.
00e8: 32 00 61 00 35 00 62 00 2.a.5.b.
00f0: 0d 00 0a 00 ....

Event Type: Error
Event Source: Microsoft Office 11
Event Category: None
Event ID: 1000
Date: 5/6/2008
Time: 6:06:14 AM
User: N/A
Computer: SUNNY-WINDOWS
Description:
Faulting application outlook.exe, version 11.0.8206.0, stamp 479fce0d,
faulting module kernel32.dll, version 5.1.2600.3119, stamp 46239bd5, debug?
0, fault address 0x00012a5b.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 31 00 2e 00 .1.1...
0048: 30 00 2e 00 38 00 32 00 0...8.2.
0050: 30 00 36 00 2e 00 30 00 0.6...0.
0058: 20 00 34 00 37 00 39 00 .4.7.9.
0060: 66 00 63 00 65 00 30 00 f.c.e.0.
0068: 64 00 20 00 69 00 6e 00 d. .i.n.
0070: 20 00 6b 00 65 00 72 00 .k.e.r.
0078: 6e 00 65 00 6c 00 33 00 n.e.l.3.
0080: 32 00 2e 00 64 00 6c 00 2...d.l.
0088: 6c 00 20 00 35 00 2e 00 l. .5...
0090: 31 00 2e 00 32 00 36 00 1...2.6.
0098: 30 00 30 00 2e 00 33 00 0.0...3.
00a0: 31 00 31 00 39 00 20 00 1.1.9. .
00a8: 34 00 36 00 32 00 33 00 4.6.2.3.
00b0: 39 00 62 00 64 00 35 00 9.b.d.5.
00b8: 20 00 66 00 44 00 65 00 .f.D.e.
00c0: 62 00 75 00 67 00 20 00 b.u.g. .
00c8: 30 00 20 00 61 00 74 00 0. .a.t.
00d0: 20 00 6f 00 66 00 66 00 .o.f.f.
00d8: 73 00 65 00 74 00 20 00 s.e.t. .
00e0: 30 00 30 00 30 00 31 00 0.0.0.1.
00e8: 32 00 61 00 35 00 62 00 2.a.5.b.
00f0: 0d 00 0a 00 ....

13. Event Type: Error
Event Source: Microsoft Office 11
Event Category: None
Event ID: 1000
Date: 5/5/2008
Time: 5:25:16 PM
User: N/A
Computer: SUNNY-WINDOWS
Description:
Faulting application outlook.exe, version 11.0.8206.0, stamp 479fce0d,
faulting module kernel32.dll, version 5.1.2600.3119, stamp 46239bd5, debug?
0, fault address 0x00012a5b.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 31 00 2e 00 .1.1...
0048: 30 00 2e 00 38 00 32 00 0...8.2.
0050: 30 00 36 00 2e 00 30 00 0.6...0.
0058: 20 00 34 00 37 00 39 00 .4.7.9.
0060: 66 00 63 00 65 00 30 00 f.c.e.0.
0068: 64 00 20 00 69 00 6e 00 d. .i.n.
0070: 20 00 6b 00 65 00 72 00 .k.e.r.
0078: 6e 00 65 00 6c 00 33 00 n.e.l.3.
0080: 32 00 2e 00 64 00 6c 00 2...d.l.
0088: 6c 00 20 00 35 00 2e 00 l. .5...
0090: 31 00 2e 00 32 00 36 00 1...2.6.
0098: 30 00 30 00 2e 00 33 00 0.0...3.
00a0: 31 00 31 00 39 00 20 00 1.1.9. .
00a8: 34 00 36 00 32 00 33 00 4.6.2.3.
00b0: 39 00 62 00 64 00 35 00 9.b.d.5.
00b8: 20 00 66 00 44 00 65 00 .f.D.e.
00c0: 62 00 75 00 67 00 20 00 b.u.g. .
00c8: 30 00 20 00 61 00 74 00 0. .a.t.
00d0: 20 00 6f 00 66 00 66 00 .o.f.f.
00d8: 73 00 65 00 74 00 20 00 s.e.t. .
00e0: 30 00 30 00 30 00 31 00 0.0.0.1.
00e8: 32 00 61 00 35 00 62 00 2.a.5.b.
00f0: 0d 00 0a 00 ....

14. Event Type: Error
Event Source: Microsoft Office 11
Event Category: None
Event ID: 1000
Date: 5/5/2008
Time: 10:08:34 AM
User: N/A
Computer: SUNNY-WINDOWS
Description:
Faulting application outlook.exe, version 11.0.8206.0, stamp 479fce0d,
faulting module kernel32.dll, version 5.1.2600.3119, stamp 46239bd5, debug?
0, fault address 0x00012a5b.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 31 00 2e 00 .1.1...
0048: 30 00 2e 00 38 00 32 00 0...8.2.
0050: 30 00 36 00 2e 00 30 00 0.6...0.
0058: 20 00 34 00 37 00 39 00 .4.7.9.
0060: 66 00 63 00 65 00 30 00 f.c.e.0.
0068: 64 00 20 00 69 00 6e 00 d. .i.n.
0070: 20 00 6b 00 65 00 72 00 .k.e.r.
0078: 6e 00 65 00 6c 00 33 00 n.e.l.3.
0080: 32 00 2e 00 64 00 6c 00 2...d.l.
0088: 6c 00 20 00 35 00 2e 00 l. .5...
0090: 31 00 2e 00 32 00 36 00 1...2.6.
0098: 30 00 30 00 2e 00 33 00 0.0...3.
00a0: 31 00 31 00 39 00 20 00 1.1.9. .
00a8: 34 00 36 00 32 00 33 00 4.6.2.3.
00b0: 39 00 62 00 64 00 35 00 9.b.d.5.

Event Type: Information
Event Source: USER32
Event Category: None
Event ID: 1074
Date: 5/6/2008
Time: 8:28:53 AM
User: NT AUTHORITY\SYSTEM
Computer: SUNNY-WINDOWS
Description:
The process msiexec.exe has initiated the restart of SUNNY-WINDOWS for the
following reason: No title for this reason could be found
Minor Reason: 0x2
Shutdown Type: reboot
Comment: The Windows Installer initiated a system restart to complete or
continue the configuration of 'Microsoft Office Standard Edition 2003'.






"Frenchy" wrote:

Kittikatt wrote:
Hi Brian and Frenchy,

Sorry for the delayed response, slammed at work this week. I appreciate the
suggestions on programs that may assist in sending large files in the mean
time, thank you Frenchy. The time out thing, was something that you
recommended to someone with a previous post, and I thought I would give it a
shot, but it wouldn't let me do that.

As for my anti-virus scanning my email, no I don't have AVG doing that.
This has been the case ever since I installed 2003, which was in December 07.
So almost 6 mos.

So Brian, where do I check for verifying the send and receive interval
value, not quite sure where this would be located...

Thanks for both your help....

Kitti

No problems, mine was not a solution, just a means for you to get the
important files away.

Are you sure the recipient's ISP has not reduced the size of arriving
E-Mails, if so, they will get rejected as you try to send them. Just a
thought. Also, check the ACTUAL size of your E-Mails. Something with a
5 Mb attachment may be way bigger than 5 Mb and maybe you are hitting
your ISP's limit?

Frenchy




"Frenchy" wrote:

Brian Tillman wrote:
kittikatt60 wrote:

Here was my original message, and I had follow the instruction of
Frenchy, who had responded back with going in and changing the time
out value, so I ended up with that message, and yes, it's what
produced the response of "that account name is already in use"
I'm not surprised. Frenchy didn't suggest anything that appears to me
to address your problem. To change the server timeout value for an
account in Outlook 2003, click ToolsE-mail AccountsNext. Select your
account, click Change, then More Settings. On the Advanced tab is where
you'll find the timeout value.
Sorry I didn't tell the OP to change the time out value! I gave a
couple of ways that the important large E-mails could be sent (like
using OE or using an upload web site). I appreciate that didn't fix the
Outlook problem, but it WOULD get the E-Mails sent!

Frenchy

Kittikatt wrote:

Not sure if this will be of any assistance, but here is some info I
was able to get off of the Event Viewer Log, please let me know if
you come up with anything from this...

Do those errors coincide with send/receive attempts? Clear the event log
and try the send/eceive again. The examine the log to see if any fresh
events appear. You'll then have a better idea whether or not the event and
the action are connected.
--
Brian Tillman [MVP-Outlook]