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For example a folder named John receives mails from John but also makes a
copy to the Inbox as well as more copies to the folder John. How can I fix this and receive only one? I keep deleting emails! Thank you! |
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#2
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![]() In , Gabriela typed: For example a folder named John receives mails from John but also makes a copy to the Inbox as well as more copies to the folder John. How can I fix this and receive only one? I keep deleting emails! Thank you! Do you have rules set up for mail from John? If so, it sounds like there's a problem with the rule. What's in the rule? Have you tried re-creating it from scratch, to see where the problems might be? NB: When you post in here, always include your version, SP level, and mode (if applicable) of Outlook - you can find this information in Help | About. Also include the type of mail account(s) you use and any other pertinent details. Be sure to put a consise summary of your question in the subject line, and the full details in the body of your post. |
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Gabriela wrote:
For example a folder named John receives mails from John but also makes a copy to the Inbox as well as more copies to the folder John. How can I fix this and receive only one? I keep deleting emails! Try adding the "stop processing more rules" action to your rules. -- Brian Tillman |
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