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#1
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I've upgraded from Outlook 2000 to Outlook XP Professional. In doing so
I've run into a problem sending my E-mail. I seem to have an empty address book (my Contacts are still there, though) and continue to receive the following message: Can't contact LDAP Directory Server (81) I can Reply to E-mail, and I can send E-mail if I specify a full address. If, however, I enter one of my old shortcut names, I run into the LDAP message. Also, when I first open Outlook, I'm greeted with a Microsoft LDAP Directory message. A tab reads Connection Details. In the message, there are four "windows," horizonal blanks that have been filled in as follows: Server name: NULL Port: 3268 User Name: NULL Password: [blank] My selection choices to continue are OK and Cancel. Clicking either choice just gets rid of the message. Would this have something to do with the Address Book problem? I hope I've described the situation clearly enough for someone to help me. I'm not terribly technical. -- Ian Burton (Please reply to the Newsgroup) |
#2
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Ian Burton wrote:
I've upgraded from Outlook 2000 to Outlook XP Professional. In doing so I've run into a problem sending my E-mail. I seem to have an empty address book (my Contacts are still there, though) http://support.microsoft.com/kb/287563/en-us and continue to receive the following message: Can't contact LDAP Directory Server (81) Click ToolsE-mail AccountsView or change existing directories or address booksNext. Select the LDAP server and click Remove. -- Brian Tillman |
#3
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![]() "Brian Tillman" wrote in message ... Ian Burton wrote: I've upgraded from Outlook 2000 to Outlook XP Professional. In doing so I've run into a problem sending my E-mail. I seem to have an empty address book (my Contacts are still there, though) http://support.microsoft.com/kb/287563/en-us and continue to receive the following message: Can't contact LDAP Directory Server (81) Click ToolsE-mail AccountsView or change existing directories or address booksNext. Select the LDAP server and click Remove. -- Brian Tillman Thank you very much for your reply. I've rid myself of the LDAP error message thanks to you, but I'm having difficulty following the MS instructions. I just don't know what address book to use. Both Outlook and Personal are listed, but I can still send mail only if I specify (or start to specify) a full E-mail address. Before my upgrade I could specify a shortcut, e.g. yyy for Ian Burton. Now these shortcuts are not recognized. -- Ian Burton (Please reply to the Newsgroup) |
#4
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Ian Burton wrote:
Thank you very much for your reply. I've rid myself of the LDAP error message thanks to you, but I'm having difficulty following the MS instructions. I just don't know what address book to use. Both Outlook and Personal are listed, but I can still send mail only if I specify (or start to specify) a full E-mail address. You should not be using hte Personal Address Book any more. It is an artifact left over from the time of the dinosaurs and is obsolete. Outlook 2003 can't even use it. Before my upgrade I could specify a shortcut, e.g. yyy for Ian Burton. Now these shortcuts are not recognized. Specify a shortcut where? -- Brian Tillman |
#5
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![]() "Brian Tillman" wrote in message ... Ian Burton wrote: Thank you very much for your reply. I've rid myself of the LDAP error message thanks to you, but I'm having difficulty following the MS instructions. I just don't know what address book to use. Both Outlook and Personal are listed, but I can still send mail only if I specify (or start to specify) a full E-mail address. You should not be using hte Personal Address Book any more. It is an artifact left over from the time of the dinosaurs and is obsolete. Outlook 2003 can't even use it. Before my upgrade I could specify a shortcut, e.g. yyy for Ian Burton. Now these shortcuts are not recognized. Specify a shortcut where? I could specify a shortcut in my address book when adding a new contact. I could then use the shortcut in the address field of an E-mail I was sending. Perhaps this is simply no longer the case in Outlook XP. Now, alas, I don't even know how to add a new contact. Maybe I'll be lucky and no longer meet any new people. :-) Thanks again. I'll remove the Personal Address Book now. -- Ian Burton (Please reply to the Newsgroup) |
#6
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Ian Burton wrote:
I could specify a shortcut in my address book when adding a new contact. You should specify a nickname and only because you were using Outlook 2000 in Internet Mail Only mode, which used the Windows Address Book, a part of Outlook Express. You should never manipulate your contacts using hte Address Book interface. You can see some odd side effects if you do. I could then use the shortcut in the address field of an E-mail I was sending. Perhaps this is simply no longer the case in Outlook XP. Now, alas, I don't even know how to add a new contact. Maybe I'll be lucky and no longer meet any new people. :-) On the Outlook menu, click FileNewContact or open your Contacts folder and click New. -- Brian Tillman |
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