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Hi there
One of our users is having a problem in that when she sends an email, it goes to Sent Items and the To field is blank. You can't see names in the column, nor if you open an email and check it. We have 60 others users with the exact same spec. machine and same patch level, they don't have this problem. Has anyone experienced this behaviour before and if so how can it be remedied? Office 2003 latest updates and service pack Windows XP Pro latest updates and service pack Regards Dave |
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#2
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Hi Dave,
Is she using a PST at all? You could run a ScanPST. Alternatively you could rename the outcmd.dat file while Outlook is closed to see if that helps. -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ Outlook & Exchange Solutions Center: http://www.slipstick.com "Dave Murton" wrote: Hi there One of our users is having a problem in that when she sends an email, it goes to Sent Items and the To field is blank. You can't see names in the column, nor if you open an email and check it. We have 60 others users with the exact same spec. machine and same patch level, they don't have this problem. Has anyone experienced this behaviour before and if so how can it be remedied? Office 2003 latest updates and service pack Windows XP Pro latest updates and service pack Regards Dave |
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