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#1
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All of a sudden my Outlook will not start up. The main window appears and
then disappears after about 30 seconds with no error message. Scanpst found no problems. Virus protection is on (or it should have been) if my 4-year old didn't turn it off somehow. I tried re-installing Outlook but it didn't help. Funny thing I found was that my outlook.pst file is now in blue text rather than black. There's also a file called extend in the same folder in blue text as well. Also, the Outllook folder which houses the outlookpst file is in blue text and all the other folders are black text. Any idea what the blue text means? thanks, Richard |
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#2
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Blue text means the folder and it's contents have been "compressed to save
disk space". Try selecting the folder, right click, select 'Properties', click the "Advanced" button in "Attributes", UNcheck the "Compress contents to save disk space" checkbox, click OK, click "Apply", and allow the changes to subfolders and files. Once finished, see if Outlook behaves again. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "Richard Slay" wrote in message ... All of a sudden my Outlook will not start up. The main window appears and then disappears after about 30 seconds with no error message. Scanpst found no problems. Virus protection is on (or it should have been) if my 4-year old didn't turn it off somehow. I tried re-installing Outlook but it didn't help. Funny thing I found was that my outlook.pst file is now in blue text rather than black. There's also a file called extend in the same folder in blue text as well. Also, the Outllook folder which houses the outlookpst file is in blue text and all the other folders are black text. Any idea what the blue text means? thanks, Richard |
#3
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Thanks, I figured that out last night but it didn't help. I've uninstalled
Outlook and reinstalled it but still it won't open. Microsoft says I need to upgrade to 2003 but thats probably their generic answer to any 2000 problem. Blue text means the folder and it's contents have been "compressed to save disk space". Try selecting the folder, right click, select 'Properties', click the "Advanced" button in "Attributes", UNcheck the "Compress contents to save disk space" checkbox, click OK, click "Apply", and allow the changes to subfolders and files. Once finished, see if Outlook behaves again. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "Richard Slay" wrote in message ... All of a sudden my Outlook will not start up. The main window appears and then disappears after about 30 seconds with no error message. Scanpst found no problems. Virus protection is on (or it should have been) if my 4-year old didn't turn it off somehow. I tried re-installing Outlook but it didn't help. Funny thing I found was that my outlook.pst file is now in blue text rather than black. There's also a file called extend in the same folder in blue text as well. Also, the Outllook folder which houses the outlookpst file is in blue text and all the other folders are black text. Any idea what the blue text means? thanks, Richard |
#4
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Hello Richard,
How large is your PST file? -Ben- Ben M. Schorr - MVP http://www.rolandschorr.com Microsoft OneNote FAQ: http://www.factplace.com/onenote.html Thanks, I figured that out last night but it didn't help. I've uninstalled Outlook and reinstalled it but still it won't open. Microsoft says I need to upgrade to 2003 but thats probably their generic answer to any 2000 problem. Blue text means the folder and it's contents have been "compressed to save disk space". Try selecting the folder, right click, select 'Properties', click the "Advanced" button in "Attributes", UNcheck the "Compress contents to save disk space" checkbox, click OK, click "Apply", and allow the changes to subfolders and files. Once finished, see if Outlook behaves again. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "Richard Slay" wrote in message ... All of a sudden my Outlook will not start up. The main window appears and then disappears after about 30 seconds with no error message. Scanpst found no problems. Virus protection is on (or it should have been) if my 4-year old didn't turn it off somehow. I tried re-installing Outlook but it didn't help. Funny thing I found was that my outlook.pst file is now in blue text rather than black. There's also a file called extend in the same folder in blue text as well. Also, the Outllook folder which houses the outlookpst file is in blue text and all the other folders are black text. Any idea what the blue text means? thanks, Richard |
#5
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It is 189K, fairly small.
Hello Richard, How large is your PST file? -Ben- Ben M. Schorr - MVP http://www.rolandschorr.com Microsoft OneNote FAQ: http://www.factplace.com/onenote.html Thanks, I figured that out last night but it didn't help. I've uninstalled Outlook and reinstalled it but still it won't open. Microsoft says I need to upgrade to 2003 but thats probably their generic answer to any 2000 problem. Blue text means the folder and it's contents have been "compressed to save disk space". Try selecting the folder, right click, select 'Properties', click the "Advanced" button in "Attributes", UNcheck the "Compress contents to save disk space" checkbox, click OK, click "Apply", and allow the changes to subfolders and files. Once finished, see if Outlook behaves again. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "Richard Slay" wrote in message ... All of a sudden my Outlook will not start up. The main window appears and then disappears after about 30 seconds with no error message. Scanpst found no problems. Virus protection is on (or it should have been) if my 4-year old didn't turn it off somehow. I tried re-installing Outlook but it didn't help. Funny thing I found was that my outlook.pst file is now in blue text rather than black. There's also a file called extend in the same folder in blue text as well. Also, the Outllook folder which houses the outlookpst file is in blue text and all the other folders are black text. Any idea what the blue text means? thanks, Richard |
#6
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Hello Richard,
That seems TOO small to me. That's its uncompressed size? What if you create a brand new PST file and try and open Outlook using that? -Ben- Ben M. Schorr - MVP http://www.rolandschorr.com Microsoft OneNote FAQ: http://www.factplace.com/onenote.html It is 189K, fairly small. Hello Richard, How large is your PST file? -Ben- Ben M. Schorr - MVP http://www.rolandschorr.com Microsoft OneNote FAQ: http://www.factplace.com/onenote.html Thanks, I figured that out last night but it didn't help. I've uninstalled Outlook and reinstalled it but still it won't open. Microsoft says I need to upgrade to 2003 but thats probably their generic answer to any 2000 problem. Blue text means the folder and it's contents have been "compressed to save disk space". Try selecting the folder, right click, select 'Properties', click the "Advanced" button in "Attributes", UNcheck the "Compress contents to save disk space" checkbox, click OK, click "Apply", and allow the changes to subfolders and files. Once finished, see if Outlook behaves again. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "Richard Slay" wrote in message ... All of a sudden my Outlook will not start up. The main window appears and then disappears after about 30 seconds with no error message. Scanpst found no problems. Virus protection is on (or it should have been) if my 4-year old didn't turn it off somehow. I tried re-installing Outlook but it didn't help. Funny thing I found was that my outlook.pst file is now in blue text rather than black. There's also a file called extend in the same folder in blue text as well. Also, the Outllook folder which houses the outlookpst file is in blue text and all the other folders are black text. Any idea what the blue text means? thanks, Richard |
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