Not sure if anyone can assist but here goes
I had a bit of a problem with a hard drive and thankfully most recent backup
was within the previous 3 weeks (personal computer)
I had backed up the saved email on outlook as the pst file but when I go to
import I get a message "properties for this information service must be
defined prior to use". and then when I click on OK the message
"The file C:\windows\local settings\application data\microsoft
\outlook\backup.pst is not a personal folders file".
Of course, nothing happens.
Can anyone give me a bit of guidance. Unfortunately, there are a few emails
that I would dearly like to recover and I am stumped.

Many thanks in advance.

Bob

Where is this backup .pst file located?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
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reading.

After furious head scratching, Bob asked:

| Not sure if anyone can assist but here goes
| I had a bit of a problem with a hard drive and thankfully most recent
| backup was within the previous 3 weeks (personal computer)
| I had backed up the saved email on outlook as the pst file but when I
| go to import I get a message "properties for this information
| service must be defined prior to use". and then when I click on OK
| the message "The file C:\windows\local settings\application
| data\microsoft \outlook\backup.pst is not a personal folders file".
| Of course, nothing happens.
| Can anyone give me a bit of guidance. Unfortunately, there are a few
| emails that I would dearly like to recover and I am stumped.
|
| Many thanks in advance.
|
| Bob

How did you copy and transport this file? If you copied onto storage medium
you must place it on your hard drive and remove the read only attribute it
acquired from being stored. Also, importing is not the best way to access
it. Just open it in Outlook.
--
Russ Valentine
[MVP-Outlook]
"Bob" wrote in message
...
Not sure if anyone can assist but here goes
I had a bit of a problem with a hard drive and thankfully most recent
backup
was within the previous 3 weeks (personal computer)
I had backed up the saved email on outlook as the pst file but when I go
to
import I get a message "properties for this information service must be
defined prior to use". and then when I click on OK the message
"The file C:\windows\local settings\application data\microsoft
\outlook\backup.pst is not a personal folders file".
Of course, nothing happens.
Can anyone give me a bit of guidance. Unfortunately, there are a few
emails
that I would dearly like to recover and I am stumped.

Many thanks in advance.

Bob

Bob wrote:

when I click on OK
the message "The file C:\windows\local settings\application
data\microsoft \outlook\backup.pst is not a personal folders file".

There's a large chance that this PST is junk. Typically, when Outlook
displays that message the PST is unrecoverable. How did you create that
PST?
--
Brian Tillman