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#1
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Hi All
You are going to have to bare with me on this, as I can't explain it any other way. In essence, user is using Outlook 2000 (possibly 97 couldn't check at the time) on an XP machine and they have created a number of contacts in the Contacts section of Outlook. Problem is that when they do a new message and click the 'To' button they can't get these contacts to appear in any of the lists that appear, eg Global Address List, All Contacts, etc. They do have a lot of contacts in this window, but these appear to be stored in their Exchange part of the system, as these contacts all appear in the Global Address List and not in the Contacts section of Outlook. For your ref, they only have MS Exchange installed as a service, as they are connected to an outside network for their emails. Looking at another machine's outlook, which is on the exact same network, the only difference is that this machine ALSO has: Outlook Address Book Contacts available in the 'To' button's list and the contacts that appear in the Contacts section of this machine's Outlook are all listed in the above Contacts option. My question therefore is how do I get the Outlook Address Book/Contacts part into the other machine's 'To:' window? Hope this makes sense. Regards Laphan |
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#2
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In Tools | Services, add the Outlook Address book to the user's mail profile.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Laphan" wrote in message ... Hi All You are going to have to bare with me on this, as I can't explain it any other way. In essence, user is using Outlook 2000 (possibly 97 couldn't check at the time) on an XP machine and they have created a number of contacts in the Contacts section of Outlook. Problem is that when they do a new message and click the 'To' button they can't get these contacts to appear in any of the lists that appear, eg Global Address List, All Contacts, etc. They do have a lot of contacts in this window, but these appear to be stored in their Exchange part of the system, as these contacts all appear in the Global Address List and not in the Contacts section of Outlook. For your ref, they only have MS Exchange installed as a service, as they are connected to an outside network for their emails. Looking at another machine's outlook, which is on the exact same network, the only difference is that this machine ALSO has: Outlook Address Book Contacts available in the 'To' button's list and the contacts that appear in the Contacts section of this machine's Outlook are all listed in the above Contacts option. My question therefore is how do I get the Outlook Address Book/Contacts part into the other machine's 'To:' window? Hope this makes sense. Regards Laphan |
#3
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Good memory! My that's been a long time ago.
-- Russ Valentine [MVP-Outlook] "Sue Mosher [MVP-Outlook]" wrote in message ... In Tools | Services, add the Outlook Address book to the user's mail profile. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Laphan" wrote in message ... Hi All You are going to have to bare with me on this, as I can't explain it any other way. In essence, user is using Outlook 2000 (possibly 97 couldn't check at the time) on an XP machine and they have created a number of contacts in the Contacts section of Outlook. Problem is that when they do a new message and click the 'To' button they can't get these contacts to appear in any of the lists that appear, eg Global Address List, All Contacts, etc. They do have a lot of contacts in this window, but these appear to be stored in their Exchange part of the system, as these contacts all appear in the Global Address List and not in the Contacts section of Outlook. For your ref, they only have MS Exchange installed as a service, as they are connected to an outside network for their emails. Looking at another machine's outlook, which is on the exact same network, the only difference is that this machine ALSO has: Outlook Address Book Contacts available in the 'To' button's list and the contacts that appear in the Contacts section of this machine's Outlook are all listed in the above Contacts option. My question therefore is how do I get the Outlook Address Book/Contacts part into the other machine's 'To:' window? Hope this makes sense. Regards Laphan |
#4
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Right click that Contacts folder (the one that does not appear in the To...)
Properties Outlook Address Book and make sure you have CHECK on "Show this folder as an e-mail Address Book". Let us know if this is it. "Laphan" wrote: Hi All You are going to have to bare with me on this, as I can't explain it any other way. In essence, user is using Outlook 2000 (possibly 97 couldn't check at the time) on an XP machine and they have created a number of contacts in the Contacts section of Outlook. Problem is that when they do a new message and click the 'To' button they can't get these contacts to appear in any of the lists that appear, eg Global Address List, All Contacts, etc. They do have a lot of contacts in this window, but these appear to be stored in their Exchange part of the system, as these contacts all appear in the Global Address List and not in the Contacts section of Outlook. For your ref, they only have MS Exchange installed as a service, as they are connected to an outside network for their emails. Looking at another machine's outlook, which is on the exact same network, the only difference is that this machine ALSO has: Outlook Address Book Contacts available in the 'To' button's list and the contacts that appear in the Contacts section of this machine's Outlook are all listed in the above Contacts option. My question therefore is how do I get the Outlook Address Book/Contacts part into the other machine's 'To:' window? Hope this makes sense. Regards Laphan |
#5
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Laphan wrote:
You are going to have to bare with me on this, Isn't it a little cold for that? However, we can certainly bear with you. In essence, user is using Outlook 2000 (possibly 97 couldn't check at the time) on an XP machine and they have created a number of contacts in the Contacts section of Outlook. Problem is that when they do a new message and click the 'To' button they can't get these contacts to appear in any of the lists that appear, eg Global Address List, All Contacts, etc. Add the Outlook Address Book service in ToolsServices -- Brian Tillman |
#6
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Brian,
Cold? It's 8:20 in the evening and it's still 92 degrees (F) here in southern Nevada! "Brian Tillman" wrote in message ... Laphan wrote: You are going to have to bare with me on this, Isn't it a little cold for that? However, we can certainly bear with you. In essence, user is using Outlook 2000 (possibly 97 couldn't check at the time) on an XP machine and they have created a number of contacts in the Contacts section of Outlook. Problem is that when they do a new message and click the 'To' button they can't get these contacts to appear in any of the lists that appear, eg Global Address List, All Contacts, etc. Add the Outlook Address Book service in ToolsServices -- Brian Tillman |
#7
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Chuck Davis newsgroup at anthemwebs dot com wrote:
Cold? It's 8:20 in the evening and it's still 92 degrees (F) here in southern Nevada! I'd still rather "bare" alone. -- Brian Tillman |
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