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#1
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I have a user connecting to the internet via a wireless router. He has a
bellsouth.net account that he is using via POP3, along with two other POP accounts that use the bellsouth account for SMTP. He can receive emails fine on all three accounts, but he cannot send emails. He can successfully send an email to himself at the bellsouth account, but any other address I've tried comes back with a System Administrator error syaing that the email could be sent using any of the three accounts. All setting s have been checked, rechecked and checked again. I have been on the phone with Bellsouth and they don't knwo what the problem is either. Any help? Thanks in advance, John |
#2
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Try turning off any antivirus checking for outgoing mail.
"John Moravec" wrote: I have a user connecting to the internet via a wireless router. He has a bellsouth.net account that he is using via POP3, along with two other POP accounts that use the bellsouth account for SMTP. He can receive emails fine on all three accounts, but he cannot send emails. He can successfully send an email to himself at the bellsouth account, but any other address I've tried comes back with a System Administrator error syaing that the email could be sent using any of the three accounts. All setting s have been checked, rechecked and checked again. I have been on the phone with Bellsouth and they don't knwo what the problem is either. Any help? Thanks in advance, John |
#3
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Already tried that with Bellsouth...
"Mary" wrote in message ... Try turning off any antivirus checking for outgoing mail. "John Moravec" wrote: I have a user connecting to the internet via a wireless router. He has a bellsouth.net account that he is using via POP3, along with two other POP accounts that use the bellsouth account for SMTP. He can receive emails fine on all three accounts, but he cannot send emails. He can successfully send an email to himself at the bellsouth account, but any other address I've tried comes back with a System Administrator error syaing that the email could be sent using any of the three accounts. All setting s have been checked, rechecked and checked again. I have been on the phone with Bellsouth and they don't knwo what the problem is either. Any help? Thanks in advance, John |
#4
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The following from your post is confusing ( lot of POP account): "
bellsouth.net account that he is using via POP3, along with two other POP accounts that use the bellsouth account for SMTP. He can receive emails fine" E-mail is sent via a POP3 account - probably "pop3.bellsouth.net" and received via a SMTP account - usually smtp.bellsouth or mailhost.bellsouth.net (assuming .net vice .com). If the account parameters are not correct - say the SMTP account - then no mail will be received. You may only have on mail account listed such as pop3.bellsouth.net - however under the "servers' tab (properties) will option for setting SMTP account. "John Moravec" wrote in message ... Already tried that with Bellsouth... "Mary" wrote in message ... Try turning off any antivirus checking for outgoing mail. "John Moravec" wrote: I have a user connecting to the internet via a wireless router. He has a bellsouth.net account that he is using via POP3, along with two other POP accounts that use the bellsouth account for SMTP. He can receive emails fine on all three accounts, but he cannot send emails. He can successfully send an email to himself at the bellsouth account, but any other address I've tried comes back with a System Administrator error syaing that the email could be sent using any of the three accounts. All setting s have been checked, rechecked and checked again. I have been on the phone with Bellsouth and they don't knwo what the problem is either. Any help? Thanks in advance, John |
#5
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Clarification.
Your comment: "E-mail is sent via a POP3 account - probably "pop3.bellsouth.net" and received via a SMTP account - usually smtp.bellsouth or mailhost.bellsouth.net" It's vice versa. E-mail is received by pop3 (Post Office Protocol 3) is the most recent version of a standard protocol for receiving e-mail and sent by SMTP (Simple Mail Transfer Protocol) is a protocol used to send and receive email. Pop3 recieves SMTP can do both. "AJR" wrote in message ... The following from your post is confusing ( lot of POP account): " bellsouth.net account that he is using via POP3, along with two other POP accounts that use the bellsouth account for SMTP. He can receive emails fine" E-mail is sent via a POP3 account - probably "pop3.bellsouth.net" and received via a SMTP account - usually smtp.bellsouth or mailhost.bellsouth.net (assuming .net vice .com). If the account parameters are not correct - say the SMTP account - then no mail will be received. You may only have on mail account listed such as pop3.bellsouth.net - however under the "servers' tab (properties) will option for setting SMTP account. "John Moravec" wrote in message ... Already tried that with Bellsouth... "Mary" wrote in message ... Try turning off any antivirus checking for outgoing mail. "John Moravec" wrote: I have a user connecting to the internet via a wireless router. He has a bellsouth.net account that he is using via POP3, along with two other POP accounts that use the bellsouth account for SMTP. He can receive emails fine on all three accounts, but he cannot send emails. He can successfully send an email to himself at the bellsouth account, but any other address I've tried comes back with a System Administrator error syaing that the could be sent using any of the three accounts. All setting s have been checked, rechecked and checked again. I have been on the phone with Bellsouth and they don't knwo what the problem is either. Any help? Thanks in advance, John |
#6
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AJR wrote:
E-mail is sent via a POP3 account - probably "pop3.bellsouth.net" and received via a SMTP account - usually smtp.bellsouth or mailhost.bellsouth.net (assuming .net vice .com). Sorry, you have that backwards. POP in incoming (received) and SMTP is outgoing (sent). -- Brian Tillman |
#7
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And after I had my morning fix! - sorry about that.
"Brian Tillman" wrote in message ... AJR wrote: E-mail is sent via a POP3 account - probably "pop3.bellsouth.net" and received via a SMTP account - usually smtp.bellsouth or mailhost.bellsouth.net (assuming .net vice .com). Sorry, you have that backwards. POP in incoming (received) and SMTP is outgoing (sent). -- Brian Tillman |
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