Hi,
In the last few days, (possibly since I downloaded and installed the Office
2007 beta [NB I didn't install Outlook 2007 as the documentation warned that
you can't have both versions at once], and I installed Office 2007 in
addition to the 2003 version I am running, I even installed it to a
different folder location to try and ensure as much of the files were kept
separate), I have noticed that I am getting multiple instances of the
Outlook application's main interface in the task bar, which never used to
occur, I would always get one copy of the main page, and then different
icons for opened documents.

These icons are not for opened documents they are just multiple instances of
the main application interface.

I use "Mailwasher" by firetrust software as an anti spam tool and the way it
works is to periodically check for emails, it will then bleep to let me know
I have email. It then marks mails as either spam for deletion or from
friends (it uses a friends list and a black list) and when I have reviewed
its decisions I click a button to make it "process" the mails and it deletes
the spams and then opens Outlook so that I can do a send and receive thus
only getting the non-spam items.

Up until a few days ago that worked fine, and when I hit "Process" it would
switch to Outlook if it was open or it would open Outlook if I hadn't got it
open already. Now it always opens additional copies of the interface.

I haven't made any changes to Mailwasher since this started happening, so I
assume it must be something in Outlook that has changed. It feels like
prior to the problem, Outlook was checking to see if it was the only
instance running when Mailwasher tried to open it and if it wasn't it would
cancel the request to open a new copy and would then switch to the currently
running version. Now it doesn't seem to bother that there is already an
instance of itself already running and still opens a new instance.

Is there a setting in options that controls this or a reg hack that can be
done to stop it??

--
Siv
Martley, Near Worcester, United Kingdom.

Sounds like that's a question you would want to ask Mailwasher. I can't explain why the behavior would have changed.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Siv" wrote in message ...
Hi,
In the last few days, (possibly since I downloaded and installed the Office
2007 beta [NB I didn't install Outlook 2007 as the documentation warned that
you can't have both versions at once], and I installed Office 2007 in
addition to the 2003 version I am running, I even installed it to a
different folder location to try and ensure as much of the files were kept
separate), I have noticed that I am getting multiple instances of the
Outlook application's main interface in the task bar, which never used to
occur, I would always get one copy of the main page, and then different
icons for opened documents.

These icons are not for opened documents they are just multiple instances of
the main application interface.

I use "Mailwasher" by firetrust software as an anti spam tool and the way it
works is to periodically check for emails, it will then bleep to let me know
I have email. It then marks mails as either spam for deletion or from
friends (it uses a friends list and a black list) and when I have reviewed
its decisions I click a button to make it "process" the mails and it deletes
the spams and then opens Outlook so that I can do a send and receive thus
only getting the non-spam items.

Up until a few days ago that worked fine, and when I hit "Process" it would
switch to Outlook if it was open or it would open Outlook if I hadn't got it
open already. Now it always opens additional copies of the interface.

I haven't made any changes to Mailwasher since this started happening, so I
assume it must be something in Outlook that has changed. It feels like
prior to the problem, Outlook was checking to see if it was the only
instance running when Mailwasher tried to open it and if it wasn't it would
cancel the request to open a new copy and would then switch to the currently
running version. Now it doesn't seem to bother that there is already an
instance of itself already running and still opens a new instance.

Is there a setting in options that controls this or a reg hack that can be
done to stop it??

--
Siv
Martley, Near Worcester, United Kingdom.

Sue,
As I said in the email, there have been no changes to Mailwasher in the
period since it started happening, so I can't see why its behaviour would
have changed. There is no autoupdate with it so it hasn't updated itself
without my knowledge. Firetrust usually send you an email notification if
there is an upgrade available.

I will check with their support and see if they have any knowledge of this,
I just thought it was more likely to be Outlook or Windows that may have
changed as a result of the Office 2007 beta going on or as the result of a
Windows Update as these are being applied all the time.

--
Siv
Martley, Near Worcester, United Kingdom.
"Sue Mosher [MVP-Outlook]" wrote in message
...
Sounds like that's a question you would want to ask Mailwasher. I can't
explain why the behavior would have changed.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Siv" wrote in message
...
Hi,
In the last few days, (possibly since I downloaded and installed the
Office
2007 beta [NB I didn't install Outlook 2007 as the documentation warned
that
you can't have both versions at once], and I installed Office 2007 in
addition to the 2003 version I am running, I even installed it to a
different folder location to try and ensure as much of the files were kept
separate), I have noticed that I am getting multiple instances of the
Outlook application's main interface in the task bar, which never used to
occur, I would always get one copy of the main page, and then different
icons for opened documents.

These icons are not for opened documents they are just multiple instances
of
the main application interface.

I use "Mailwasher" by firetrust software as an anti spam tool and the way
it
works is to periodically check for emails, it will then bleep to let me
know
I have email. It then marks mails as either spam for deletion or from
friends (it uses a friends list and a black list) and when I have reviewed
its decisions I click a button to make it "process" the mails and it
deletes
the spams and then opens Outlook so that I can do a send and receive thus
only getting the non-spam items.

Up until a few days ago that worked fine, and when I hit "Process" it
would
switch to Outlook if it was open or it would open Outlook if I hadn't got
it
open already. Now it always opens additional copies of the interface.

I haven't made any changes to Mailwasher since this started happening, so
I
assume it must be something in Outlook that has changed. It feels like
prior to the problem, Outlook was checking to see if it was the only
instance running when Mailwasher tried to open it and if it wasn't it
would
cancel the request to open a new copy and would then switch to the
currently
running version. Now it doesn't seem to bother that there is already an
instance of itself already running and still opens a new instance.

Is there a setting in options that controls this or a reg hack that can be
done to stop it??

--
Siv
Martley, Near Worcester, United Kingdom.