I downloaded and installed the outlook 2003 backup utility directly
from MS, install completed with no problems. However, when I go to File
-- "Backup", there is no "Backup" icon to click on; for some reason it
has been omitted from the menu despite a successful installation.

Any idea why, or is there a better way to backup psts? (ntbackup)


An unrelated question I have: Say a user is on Outlook 2002, with a pst
pushing 1.7GB. I understand this can eventually bring about quite a few
problems, so we order Office 2003 to combat the situation. Question:
How can I ensure that when I import the 2002 pst file into 2003 that it
is in "unicode" format (which I understand supports 20GB) rather than
the origional 2002 format?


Thanks!