Hi, I'm using Outlook 03. I have my HelpDesk setup in Tasks. I have three
categories, Daily, Weekly and Monthly. I have my tasks Grouped by Category.
When I mark a task as completed (with the checkbox) is there a way to have it
somehow move to a different folder automatically? I checked the rules, I
guess you can't use rules on Tasks. Would there be a way of viewing that
would accomplish this? I also looked at the filter and creating a category
called "Completed" but those didn't work for me. I want to actually move the
task from one of the categories to a folder called "Completed", but I may
have to manually do this. Any help is appreciated.

Yep - you'll have to manually do it. Rules run at the point in time when
emails are sent/received.

It's easy to file the completed tasks. Here's one way: make a Task folder,
view Completed Tasks (that's a filtered view) and drag them to the
destination folder.

Judy Gleeson, Microsoft Most Valuable Professional, Outlook
Director, Acorn Training and Consulting
Author - Productiv_IT with Outlook

www.acorntraining.com.au


"Angie M." wrote in message
...
Hi, I'm using Outlook 03. I have my HelpDesk setup in Tasks. I have
three
categories, Daily, Weekly and Monthly. I have my tasks Grouped by
Category.
When I mark a task as completed (with the checkbox) is there a way to have
it
somehow move to a different folder automatically? I checked the rules, I
guess you can't use rules on Tasks. Would there be a way of viewing that
would accomplish this? I also looked at the filter and creating a category
called "Completed" but those didn't work for me. I want to actually move
the
task from one of the categories to a folder called "Completed", but I may
have to manually do this. Any help is appreciated.

hello

i believe that the way you are trying to filter the tasks are the problem.

dont use a category, right click and chose customize view. then choose
filter. then on the advanced tab choose the frequently used and the complete
field in the drop down button. then in the middle choose equals, then in the
last spot choose either yes or no.

if you choose no, then you will only see the ones you have not completed. if
you choose yes then you will see only the ones you have completed

"Angie M." wrote:

Hi, I'm using Outlook 03. I have my HelpDesk setup in Tasks. I have three
categories, Daily, Weekly and Monthly. I have my tasks Grouped by Category.
When I mark a task as completed (with the checkbox) is there a way to have it
somehow move to a different folder automatically? I checked the rules, I
guess you can't use rules on Tasks. Would there be a way of viewing that
would accomplish this? I also looked at the filter and creating a category
called "Completed" but those didn't work for me. I want to actually move the
task from one of the categories to a folder called "Completed", but I may
have to manually do this. Any help is appreciated.