I have read all the forum posts regarding Public Folders. Prior to reading
them I was not aware of the existence of Public Folders.

I have now tested some of the Public Foders info provided via various posts
on the formum and have a few questions.

My office is using Outlook 2003 with Exchange Server. We would like to use
the Public Folders for a companywide contact (address and e-mail) listing
instead of sharing our individual Contact List.

Here are my questions:

I attempted to put the Public Folder in the "Favorites" navagation pane via
the Public Folder "favorites" method. I could not get the Public Folder to
appear in the Favorites Navagation Pane. It did appear in the Public Folder
Favorites folder.
I also noticed that if I updated the Public Folder Contacts list that the
same list in the Public Folder "Favorites" file did not auto update with that
info. However, the reverse of that did update on both files. Is that normal
or is there a permission involved on some menu?

So how do I get my Publid Folder to appear in the "Favorites Navagation Pane.

In playing with different choices I linked a contact from the main contacts
list to the public folder contacts list. How do I unlink that? I cannot
find that option and neither list will allow me to delete that entry.

My office also has several merge related form files set up in (Office 2000)
Word 2000 that access Excel 2000 database. How do we use the addresses in
the Public Folders contact listing to quickly insert into our Word form files
or final document without the million steps required via the "letter wizard"
etc.?

When I search the Public Foldercontact list it does not bring up the entry I
am asking for. What am I doing wrong or is this a permission option. And if
a permission option, could you point me to the step by step to accomplish
this.

Thank you. Sorry to have so many questions.

John


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John R.