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#1
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Where does Outlook 2002 store its configuration information?
The situation I have is this... When creating a new email message, and I press the "To:" button I get an empty Contacts list. So I look in the dropdown window to see where it is looking for my Contacts list and it says that I have 2 Contacts lists. Obviously 1 of the Contacts lists is wrong and I need to remove it, but I can't find any other place in Outlook that says I have 2 Contacts lists or will let me remove the wrong/empty one. So I am guessing that somewhere in the configuration settings something got messed up. I am even willing to get rid of the current settings completely and re-setup Outlook if that is necessary. How can I do this? By the way, I have tried the Detect and Repair with no success... Eric Johnson |
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#2
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Perhaps look here
http://support.microsoft.com/default...Product=ol2002 "Eric Johnson" wrote in message ... Where does Outlook 2002 store its configuration information? The situation I have is this... When creating a new email message, and I press the "To:" button I get an empty Contacts list. So I look in the dropdown window to see where it is looking for my Contacts list and it says that I have 2 Contacts lists. Obviously 1 of the Contacts lists is wrong and I need to remove it, but I can't find any other place in Outlook that says I have 2 Contacts lists or will let me remove the wrong/empty one. So I am guessing that somewhere in the configuration settings something got messed up. I am even willing to get rid of the current settings completely and re-setup Outlook if that is necessary. How can I do this? By the way, I have tried the Detect and Repair with no success... Eric Johnson |
#3
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Just remove the invalid reference he
Tools E-mail accounts View or change existing directories or address books Outlook Address Book Change. -- Russ Valentine [MVP-Outlook] "Eric Johnson" wrote in message ... Where does Outlook 2002 store its configuration information? The situation I have is this... When creating a new email message, and I press the "To:" button I get an empty Contacts list. So I look in the dropdown window to see where it is looking for my Contacts list and it says that I have 2 Contacts lists. Obviously 1 of the Contacts lists is wrong and I need to remove it, but I can't find any other place in Outlook that says I have 2 Contacts lists or will let me remove the wrong/empty one. So I am guessing that somewhere in the configuration settings something got messed up. I am even willing to get rid of the current settings completely and re-setup Outlook if that is necessary. How can I do this? By the way, I have tried the Detect and Repair with no success... Eric Johnson |
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