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Cannot open email with a Digital Signature



 
 
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  #1  
Old August 4th 06, 09:47 PM posted to microsoft.public.outlook
danbos
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Posts: 2
Default Cannot open email with a Digital Signature

I receive the following message when I attempt to open an email with a
digital signature attached.

"Cannot open this item. Your Digital ID name can not be found by the
underlying security system."

The email server is Exchange Server 2003 Enterprise edition and I am using
Outlook 2003 for the client.
  #2  
Old August 7th 06, 03:37 PM posted to microsoft.public.outlook
Brian Tillman
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Posts: 17,452
Default Cannot open email with a Digital Signature

danbos wrote:

I receive the following message when I attempt to open an email with a
digital signature attached.

"Cannot open this item. Your Digital ID name can not be found by the
underlying security system."

The email server is Exchange Server 2003 Enterprise edition and I am
using Outlook 2003 for the client.


This means that the person who sent you the message encrypted that message
with a public key that belongs to someone other than you. They must use
your public key, which means you must have a certificate, when encrypting a
message.
--
Brian Tillman

  #3  
Old August 7th 06, 04:56 PM posted to microsoft.public.outlook
danbos
external usenet poster
 
Posts: 2
Default Cannot open email with a Digital Signature

What it turned out to be was our Symantec Mail Security was blocking the
signature file. Once I allowed this to pass through everything worked fine.
Thanks for your input!!!

"Brian Tillman" wrote:

danbos wrote:

I receive the following message when I attempt to open an email with a
digital signature attached.

"Cannot open this item. Your Digital ID name can not be found by the
underlying security system."

The email server is Exchange Server 2003 Enterprise edition and I am
using Outlook 2003 for the client.


This means that the person who sent you the message encrypted that message
with a public key that belongs to someone other than you. They must use
your public key, which means you must have a certificate, when encrypting a
message.
--
Brian Tillman


 




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