In downloaded Microsoft OPPLUS 2007 Beta a couple of months ago and
everything was running smoothly until last week. All of a sudden Outlook
started crashing every time I tried to open it. I got the usual ".....has
encountered a problem and needs to close...." message. And of course, it
doesn't tell you what is causing the problem...it just shuts down, asks me if
I want to open it in safe mode. If I say no, it just repeats the same
process. The only way I can open Outlook is to say 'yes' and open it in safe
mode...which then loses all my settings. I made no changes to my computer,
nor did I add or remove any software or hardware since downloading the new
Office Beta. I tried uninstalling and reinstalling OPPLUS...I tried using
the "repair" mode...I tried the Knowledge Base articles for help...I tried
various other avenues of getting assistance but trying to find the right
place to go for help at Microsoft, much less getting them to respond, is like
pulling teeth. Can anyone offer any suggestions as to what I might try to
solve this problem?
--
Charlene