![]() |
If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Search this Thread | Display Modes |
#6
|
|||
|
|||
![]()
William,
I read thru your suggestion and it got me to thinking...that maybe that's where my problem was stemming from - the .pst files...so I copied them to a CD and deleted them from my hard drive. I then tried to open Outlook and voila!! No problem...no shutdown!! It did, of course, pop up with the messages that it couldn't locate my outlook, archive and calendar.pst files and asked for new passwords...so I entered passwords and started new .pst files (I'm assuming). I never had to bother reinstalling Office 2007 Beta or Windows. Outlook is back to working fine now...so far. I'm not sure if there is anything in those other .pst files I'm going to need, but if I do, I guess I could start restoring them one by one and see which one is the culprit...??...until then...thanks very much for your help...much better suggestion than the one before yours! ![]() -- Charlene "William Lefkovics [MVP]" wrote: copy the .pst to another location. reformat and reinstall windows (or restore your base image) reinstall Office 2007 BETA restore your .pst. Such is the nature of testing software applications that are not ready for production environments. "Gr@mKr@cKeR" wrote in message ... In downloaded Microsoft OPPLUS 2007 Beta a couple of months ago and everything was running smoothly until last week. All of a sudden Outlook started crashing every time I tried to open it. I got the usual ".....has encountered a problem and needs to close...." message. And of course, it doesn't tell you what is causing the problem...it just shuts down, asks me if I want to open it in safe mode. If I say no, it just repeats the same process. The only way I can open Outlook is to say 'yes' and open it in safe mode...which then loses all my settings. I made no changes to my computer, nor did I add or remove any software or hardware since downloading the new Office Beta. I tried uninstalling and reinstalling OPPLUS...I tried using the "repair" mode...I tried the Knowledge Base articles for help...I tried various other avenues of getting assistance but trying to find the right place to go for help at Microsoft, much less getting them to respond, is like pulling teeth. Can anyone offer any suggestions as to what I might try to solve this problem? -- Charlene |
Thread Tools | Search this Thread |
Display Modes | |
|
|
![]() |
||||
Thread | Thread Starter | Forum | Replies | Last Post |
How can I delete Outlook from Office 2007 beta download? | Bob in Carson | Outlook - Installation | 7 | November 14th 06 04:32 PM |
Outlook 2003 & Office 2007 Beta 2 | T. Brown | Outlook - Installation | 3 | August 9th 06 08:47 PM |
outlook will not reload after office 2007 beta, | patrick.bb | Outlook - Installation | 2 | July 15th 06 09:56 PM |
MS Office 2007 Beta 2 Outlook | psc | Outlook - Installation | 1 | July 2nd 06 06:19 PM |
Office Outlook 2007 Beta Installation Problem | Rick | Outlook - Installation | 1 | June 14th 06 09:31 PM |