Recently changed to a new computer which has Outlook 2003 on it, versus the
Outlook Express previously used. Entered all of the POP3 information and
other settings correctly along with the user name/password. However, whenever
I try to access the email acct I get the error message

- Receiving' reported error (Qx800CCC92): ' Your e-mail server rejected your
login.....

I have contacted the ISP and verified the login and password information as
well as the POP3 & SMTP information. I have tried to make alternate email
accounts, removed the old ones, tried different data files as suggested in
some of the other posts, but none of it seems to to work.

If anyone can provide some guidance that is clear and easy to understand it
would be appreciated.

Could you post the whole error message please?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"GSC" wrote in message
...
Recently changed to a new computer which has Outlook 2003 on it, versus
the
Outlook Express previously used. Entered all of the POP3 information and
other settings correctly along with the user name/password. However,
whenever
I try to access the email acct I get the error message

- Receiving' reported error (Qx800CCC92): ' Your e-mail server rejected
your
login.....

I have contacted the ISP and verified the login and password information
as
well as the POP3 & SMTP information. I have tried to make alternate email
accounts, removed the old ones, tried different data files as suggested in
some of the other posts, but none of it seems to to work.

If anyone can provide some guidance that is clear and easy to understand
it
would be appreciated.

Hal,

This is the entire message:

Task 'Suscom - Receiving' reported error (0x800CCC92) : 'Your e-mail server
rejected your login. Verify your user name and password in your account
properties. Under Tools, click E-mail accounts. The server responded: -ERR
authorization failed'

"Hal Hostetler [MVP P/I]" wrote:

Could you post the whole error message please?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"GSC" wrote in message
...
Recently changed to a new computer which has Outlook 2003 on it, versus
the
Outlook Express previously used. Entered all of the POP3 information and
other settings correctly along with the user name/password. However,
whenever
I try to access the email acct I get the error message

- Receiving' reported error (Qx800CCC92): ' Your e-mail server rejected
your
login.....

I have contacted the ISP and verified the login and password information
as
well as the POP3 & SMTP information. I have tried to make alternate email
accounts, removed the old ones, tried different data files as suggested in
some of the other posts, but none of it seems to to work.

If anyone can provide some guidance that is clear and easy to understand
it
would be appreciated.

GSC wrote:

This is the entire message:

Task 'Suscom - Receiving' reported error (0x800CCC92) : 'Your e-mail
server rejected your login. Verify your user name and password in
your account properties. Under Tools, click E-mail accounts. The
server responded: -ERR authorization failed'

Despite what the tech said, clearly the server (which is the true authority)
disagrees. Whatever username and password the POP server is receiving do
not match the credentials the POP server expects somehow.
--
Brian Tillman

Hi

I get the same error message but it is due to Outlook trying to send/receive
from an account that should only receive mail. I can't find a way of
disabling the auto send/receive process from trying to send to the account.

I get 6 'splash' boxes asking me to enter my network password. This process
happens every minute. The only way to bypass it is to close each window using
'X' button.

Regards
George

"Brian Tillman" wrote:

GSC wrote:

This is the entire message:

Task 'Suscom - Receiving' reported error (0x800CCC92) : 'Your e-mail
server rejected your login. Verify your user name and password in
your account properties. Under Tools, click E-mail accounts. The
server responded: -ERR authorization failed'

Despite what the tech said, clearly the server (which is the true authority)
disagrees. Whatever username and password the POP server is receiving do
not match the credentials the POP server expects somehow.
--
Brian Tillman

George wrote:

I get the same error message but it is due to Outlook trying to
send/receive from an account that should only receive mail. I can't
find a way of disabling the auto send/receive process from trying to
send to the account.

For Outlook 2002/2003, click ToolsSend/Receive?Send/Receive SettingsDefine
Send/Receive Groups (or press ALT-CTRL-S while viewing a mail folder).
Select the Send/Receive group (usually All Accounts) and click Edit. Select
the account you don't want to send and uncheck "Send mail items". Click OK,
then Close. Alternatively, I think you can also remove it from the
Send/Receive group altogether (i.e., uncheck "Include the selected account
in this group) and make sure "Send immediately when connected" is checked on
ToolsOptionsMail Setup.

I get 6 'splash' boxes asking me to enter my network password. This
process happens every minute. The only way to bypass it is to close
each window using 'X' button.

The MS Knowldegebase has articles on this matter, the references to which
have been posted numerous times in this group.
--
Brian Tillman

Hi Brian,

Thanks for the reply.

"Brian Tillman" wrote:

George wrote:
snip
For Outlook 2002/2003, click ToolsSend/Receive?Send/Receive SettingsDefine
Send/Receive Groups (or press ALT-CTRL-S while viewing a mail folder).
Select the Send/Receive group (usually All Accounts) and click Edit. Select
the account you don't want to send and uncheck "Send mail items". Click OK,
then Close. Alternatively, I think you can also remove it from the
Send/Receive group altogether (i.e., uncheck "Include the selected account
in this group) and make sure "Send immediately when connected" is checked on
ToolsOptionsMail Setup.

I get 6 'splash' boxes asking me to enter my network password. This
process happens every minute. The only way to bypass it is to close
each window using 'X' button.

I've tried deselecting the faulty account from 'All accounts' and setting up
a seperate group but it didn't work. I've now tried, following your response,
keeping the faulty account in 'All accounts' and unchecking the 'Send mail
items' it allows the receiving of mail without reporting an error. So thats
an improvement. However, I still get the 6 splash windows asking for the
correct username/password. I enter both correctly and press OK. Only to get
the same splash windows.

I've cancelled 48 splash windows in writing this message. ah...


The MS Knowldegebase has articles on this matter, the references to which
have been posted numerous times in this group.
--
Brian Tillman

I've now got a further problem...

I have just tried to send a new email message using a different, previously
working, account and get the same error message via the splash window.
Entering the correct details is no use as another window pops up.

George wrote:

I've now got a further problem...

I have just tried to send a new email message using a different,
previously working, account and get the same error message via the
splash window. Entering the correct details is no use as another
window pops up.

Again, the MS Knowledgebase has articles on this subject.
--
Brian Tillman

Brian,

I've spent several hours trying to identify a solution within the Knowledge
Base without success. I've tried a couple of near matches but they don't
provide an answer.

Is the splash window problem a seperate issue from the send/receive one?
Your earlier suggestion seems to have cured the 'send' problem. I still get
the splash window, asking for the password of the problem account, after all
the other accounts have successfully completed the send/receive process AND
the problem account has received any waiting mail.

TIA
George

"Brian Tillman" wrote:

George wrote:

I've now got a further problem...

I have just tried to send a new email message using a different,
previously working, account and get the same error message via the
splash window. Entering the correct details is no use as another
window pops up.

Again, the MS Knowledgebase has articles on this subject.
--
Brian Tillman