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#1
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I have recently installed Windows XP w/SP1 as well as Office 2000. I am
using Outlook as my email client and like it having used it before when I was using Outlook under Windows Me. When I installed XP, I also reinstalled Office 2000. Email worked fine with no glitches. But am having problems: (1) When I try to place a new ently in the address book, I find that Outlook has remembered all of my all email friends names, but "forgot" all of the addresses. When I go to address book and click on name to edit, the system appears to work, allowing me to make entries such as email address, phone, etc. But when I go back to address book after having saved info, nothing but the original name is there -- all the new stuff is gone.When I get an email and right click on the senders address to add a contact, that works fine. This doesn't make sense. (2) When I add the new contact as above, I am hounded with reminders about contacting that person. How do I get rid of or edit reminders? Have tried to turn off and it doesn't work. (3) Cannot add meetings, appointments, etc. to calendar. System lets me make entries and than calendar shows nothing. -- _________________________________ John F. Passafiume, Colonel, USA Retired AKA Colonel Flagg |
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#2
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You never use the address book to make entries. It is merely a view of your
Contact Folders. All Contact data resides is the Contacts Folders and that is the only place you should enter or edit data. Provide more detail on your version (include the mail support mode: Line 2 of Help | About if you don't know). State how you configured your Outlook data file in this installation and how you configured your address book. -- Russ Valentine [MVP-Outlook] "John Passafiume" wrote in message ink.net... I have recently installed Windows XP w/SP1 as well as Office 2000. I am using Outlook as my email client and like it having used it before when I was using Outlook under Windows Me. When I installed XP, I also reinstalled Office 2000. Email worked fine with no glitches. But am having problems: (1) When I try to place a new ently in the address book, I find that Outlook has remembered all of my all email friends names, but "forgot" all of the addresses. When I go to address book and click on name to edit, the system appears to work, allowing me to make entries such as email address, phone, etc. But when I go back to address book after having saved info, nothing but the original name is there -- all the new stuff is gone.When I get an email and right click on the senders address to add a contact, that works fine. This doesn't make sense. (2) When I add the new contact as above, I am hounded with reminders about contacting that person. How do I get rid of or edit reminders? Have tried to turn off and it doesn't work. (3) Cannot add meetings, appointments, etc. to calendar. System lets me make entries and than calendar shows nothing. -- _________________________________ John F. Passafiume, Colonel, USA Retired AKA Colonel Flagg |
#3
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Thanks for your expeditious response to my query.
This is from help/about: Microsoft Outlook 2000 SR-1 (9.0.0.3821) Internet Mail Only Don't recall being given any options when I installed Outlook. Ditto in re address book. Pretty sure I was able to make changes to address book entries in previous version of Outlook I had been using (probably Office 97 to my best recollection). If I have to reinstall Outlook, that is no problem. I really have gotten used to the calendar and it hurts not to be able to use it. -- "Russ Valentine [MVP-Outlook]" wrote in message ... You never use the address book to make entries. It is merely a view of your Contact Folders. All Contact data resides is the Contacts Folders and that is the only place you should enter or edit data. Provide more detail on your version (include the mail support mode: Line 2 of Help | About if you don't know). State how you configured your Outlook data file in this installation and how you configured your address book. -- Russ Valentine [MVP-Outlook] "John Passafiume" wrote in message ink.net... I have recently installed Windows XP w/SP1 as well as Office 2000. I am using Outlook as my email client and like it having used it before when I was using Outlook under Windows Me. When I installed XP, I also reinstalled Office 2000. Email worked fine with no glitches. But am having problems: (1) When I try to place a new ently in the address book, I find that Outlook has remembered all of my all email friends names, but "forgot" all of the addresses. When I go to address book and click on name to edit, the system appears to work, allowing me to make entries such as email address, phone, etc. But when I go back to address book after having saved info, nothing but the original name is there -- all the new stuff is gone.When I get an email and right click on the senders address to add a contact, that works fine. This doesn't make sense. (2) When I add the new contact as above, I am hounded with reminders about contacting that person. How do I get rid of or edit reminders? Have tried to turn off and it doesn't work. (3) Cannot add meetings, appointments, etc. to calendar. System lets me make entries and than calendar shows nothing. -- _________________________________ John F. Passafiume, Colonel, USA Retired AKA Colonel Flagg |
#4
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In no version of Outlook should you ever have used the address book for data
entry or editing. Now you see why. You completely lose track of where that data goes or whether you have even saved it. There is no address book in Outlook. All data is stored in Contact Folders. Use Folder List view to see how many Contact Folders you now have, consolidate them if you have more than one, and use only that Contact Folder for data entry. You've obviously created some serious problems with the connection to your Outlook Data File when you reinstalled Outlook. We can't solve them until you answer my question about how you did that. -- Russ Valentine [MVP-Outlook] "John Passafiume" wrote in message k.net... Thanks for your expeditious response to my query. This is from help/about: Microsoft Outlook 2000 SR-1 (9.0.0.3821) Internet Mail Only Don't recall being given any options when I installed Outlook. Ditto in re address book. Pretty sure I was able to make changes to address book entries in previous version of Outlook I had been using (probably Office 97 to my best recollection). If I have to reinstall Outlook, that is no problem. I really have gotten used to the calendar and it hurts not to be able to use it. -- "Russ Valentine [MVP-Outlook]" wrote in message ... You never use the address book to make entries. It is merely a view of your Contact Folders. All Contact data resides is the Contacts Folders and that is the only place you should enter or edit data. Provide more detail on your version (include the mail support mode: Line 2 of Help | About if you don't know). State how you configured your Outlook data file in this installation and how you configured your address book. -- Russ Valentine [MVP-Outlook] "John Passafiume" wrote in message ink.net... I have recently installed Windows XP w/SP1 as well as Office 2000. I am using Outlook as my email client and like it having used it before when I was using Outlook under Windows Me. When I installed XP, I also reinstalled Office 2000. Email worked fine with no glitches. But am having problems: (1) When I try to place a new ently in the address book, I find that Outlook has remembered all of my all email friends names, but "forgot" all of the addresses. When I go to address book and click on name to edit, the system appears to work, allowing me to make entries such as email address, phone, etc. But when I go back to address book after having saved info, nothing but the original name is there -- all the new stuff is gone.When I get an email and right click on the senders address to add a contact, that works fine. This doesn't make sense. (2) When I add the new contact as above, I am hounded with reminders about contacting that person. How do I get rid of or edit reminders? Have tried to turn off and it doesn't work. (3) Cannot add meetings, appointments, etc. to calendar. System lets me make entries and than calendar shows nothing. -- _________________________________ John F. Passafiume, Colonel, USA Retired AKA Colonel Flagg |
#5
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Wish I could recall how I did the reinstall. As I said earlier, or at least
I think I said, all I did was reinstall Outlook from the instatllation disk. I would be happy to do that again, hopefully correctly, so that I can stop spending so much time spinning my wheels. If I have to reenter all of my contacts, so be it. This situation is not any good. Thanks for your help. Understand about the contact folders and have got that part working up to a point, but calendar is non-functional and worthless. The PIM feature is very useful to me and I would like to get it working. -- _________________________________ John F. Passafiume, Colonel, USA Retired AKA Colonel Flagg "Russ Valentine [MVP-Outlook]" wrote in message ... In no version of Outlook should you ever have used the address book for data entry or editing. Now you see why. You completely lose track of where that data goes or whether you have even saved it. There is no address book in Outlook. All data is stored in Contact Folders. Use Folder List view to see how many Contact Folders you now have, consolidate them if you have more than one, and use only that Contact Folder for data entry. You've obviously created some serious problems with the connection to your Outlook Data File when you reinstalled Outlook. We can't solve them until you answer my question about how you did that. -- Russ Valentine [MVP-Outlook] "John Passafiume" wrote in message k.net... Thanks for your expeditious response to my query. This is from help/about: Microsoft Outlook 2000 SR-1 (9.0.0.3821) Internet Mail Only Don't recall being given any options when I installed Outlook. Ditto in re address book. Pretty sure I was able to make changes to address book entries in previous version of Outlook I had been using (probably Office 97 to my best recollection). If I have to reinstall Outlook, that is no problem. I really have gotten used to the calendar and it hurts not to be able to use it. -- "Russ Valentine [MVP-Outlook]" wrote in message ... You never use the address book to make entries. It is merely a view of your Contact Folders. All Contact data resides is the Contacts Folders and that is the only place you should enter or edit data. Provide more detail on your version (include the mail support mode: Line 2 of Help | About if you don't know). State how you configured your Outlook data file in this installation and how you configured your address book. -- Russ Valentine [MVP-Outlook] "John Passafiume" wrote in message ink.net... I have recently installed Windows XP w/SP1 as well as Office 2000. I am using Outlook as my email client and like it having used it before when I was using Outlook under Windows Me. When I installed XP, I also reinstalled Office 2000. Email worked fine with no glitches. But am having problems: (1) When I try to place a new ently in the address book, I find that Outlook has remembered all of my all email friends names, but "forgot" all of the addresses. When I go to address book and click on name to edit, the system appears to work, allowing me to make entries such as email address, phone, etc. But when I go back to address book after having saved info, nothing but the original name is there -- all the new stuff is gone.When I get an email and right click on the senders address to add a contact, that works fine. This doesn't make sense. (2) When I add the new contact as above, I am hounded with reminders about contacting that person. How do I get rid of or edit reminders? Have tried to turn off and it doesn't work. (3) Cannot add meetings, appointments, etc. to calendar. System lets me make entries and than calendar shows nothing. -- _________________________________ John F. Passafiume, Colonel, USA Retired AKA Colonel Flagg |
#6
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Unfortunately, most of the options we would use to correct a corrupt
connection to your Outlook Data File are not available to us because you are not using a full version of Outlook. Try checking your Outlook Data File for errors using the Inbox Repair Tool. Try starting Outlook once with the /resetfolders command line switch. This switch (and a few other really helpful ones) are discussed he http://support.microsoft.com/support.../q156/9/82.asp -- Russ Valentine [MVP-Outlook] "John Passafiume" wrote in message ink.net... Wish I could recall how I did the reinstall. As I said earlier, or at least I think I said, all I did was reinstall Outlook from the instatllation disk. I would be happy to do that again, hopefully correctly, so that I can stop spending so much time spinning my wheels. If I have to reenter all of my contacts, so be it. This situation is not any good. Thanks for your help. Understand about the contact folders and have got that part working up to a point, but calendar is non-functional and worthless. The PIM feature is very useful to me and I would like to get it working. -- _________________________________ John F. Passafiume, Colonel, USA Retired AKA Colonel Flagg "Russ Valentine [MVP-Outlook]" wrote in message ... In no version of Outlook should you ever have used the address book for data entry or editing. Now you see why. You completely lose track of where that data goes or whether you have even saved it. There is no address book in Outlook. All data is stored in Contact Folders. Use Folder List view to see how many Contact Folders you now have, consolidate them if you have more than one, and use only that Contact Folder for data entry. You've obviously created some serious problems with the connection to your Outlook Data File when you reinstalled Outlook. We can't solve them until you answer my question about how you did that. -- Russ Valentine [MVP-Outlook] "John Passafiume" wrote in message k.net... Thanks for your expeditious response to my query. This is from help/about: Microsoft Outlook 2000 SR-1 (9.0.0.3821) Internet Mail Only Don't recall being given any options when I installed Outlook. Ditto in re address book. Pretty sure I was able to make changes to address book entries in previous version of Outlook I had been using (probably Office 97 to my best recollection). If I have to reinstall Outlook, that is no problem. I really have gotten used to the calendar and it hurts not to be able to use it. -- "Russ Valentine [MVP-Outlook]" wrote in message ... You never use the address book to make entries. It is merely a view of your Contact Folders. All Contact data resides is the Contacts Folders and that is the only place you should enter or edit data. Provide more detail on your version (include the mail support mode: Line 2 of Help | About if you don't know). State how you configured your Outlook data file in this installation and how you configured your address book. -- Russ Valentine [MVP-Outlook] "John Passafiume" wrote in message ink.net... I have recently installed Windows XP w/SP1 as well as Office 2000. I am using Outlook as my email client and like it having used it before when I was using Outlook under Windows Me. When I installed XP, I also reinstalled Office 2000. Email worked fine with no glitches. But am having problems: (1) When I try to place a new ently in the address book, I find that Outlook has remembered all of my all email friends names, but "forgot" all of the addresses. When I go to address book and click on name to edit, the system appears to work, allowing me to make entries such as email address, phone, etc. But when I go back to address book after having saved info, nothing but the original name is there -- all the new stuff is gone.When I get an email and right click on the senders address to add a contact, that works fine. This doesn't make sense. (2) When I add the new contact as above, I am hounded with reminders about contacting that person. How do I get rid of or edit reminders? Have tried to turn off and it doesn't work. (3) Cannot add meetings, appointments, etc. to calendar. System lets me make entries and than calendar shows nothing. -- _________________________________ John F. Passafiume, Colonel, USA Retired AKA Colonel Flagg |
#7
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Thanks.
1. What is a full version of Outlook? The install disk should allow me to load that version. 2. I tried the "/resetfolders" switch. It did not appear to do anything that I noticed. 3. I did not try the /Unregservers and /Regserver switches. Could they help in some way? 4. I used the Inbox Repair Tool, Scanpst.exe on my Outlook.pst file. The results were as follows: No effors found in this file. Folders found in this file: 26 Items found in this file: 673 -- John F. Passafiume, Colonel, USA Retired AKA Colonel Flagg "Russ Valentine [MVP-Outlook]" wrote in message ... Unfortunately, most of the options we would use to correct a corrupt connection to your Outlook Data File are not available to us because you are not using a full version of Outlook. Try checking your Outlook Data File for errors using the Inbox Repair Tool. Try starting Outlook once with the /resetfolders command line switch. This switch (and a few other really helpful ones) are discussed he http://support.microsoft.com/support.../q156/9/82.asp -- Russ Valentine [MVP-Outlook] "John Passafiume" wrote in message ink.net... Wish I could recall how I did the reinstall. As I said earlier, or at least I think I said, all I did was reinstall Outlook from the instatllation disk. I would be happy to do that again, hopefully correctly, so that I can stop spending so much time spinning my wheels. If I have to reenter all of my contacts, so be it. This situation is not any good. Thanks for your help. Understand about the contact folders and have got that part working up to a point, but calendar is non-functional and worthless. The PIM feature is very useful to me and I would like to get it working. -- _________________________________ John F. Passafiume, Colonel, USA Retired AKA Colonel Flagg "Russ Valentine [MVP-Outlook]" wrote in message ... In no version of Outlook should you ever have used the address book for data entry or editing. Now you see why. You completely lose track of where that data goes or whether you have even saved it. There is no address book in Outlook. All data is stored in Contact Folders. Use Folder List view to see how many Contact Folders you now have, consolidate them if you have more than one, and use only that Contact Folder for data entry. You've obviously created some serious problems with the connection to your Outlook Data File when you reinstalled Outlook. We can't solve them until you answer my question about how you did that. -- Russ Valentine [MVP-Outlook] "John Passafiume" wrote in message k.net... Thanks for your expeditious response to my query. This is from help/about: Microsoft Outlook 2000 SR-1 (9.0.0.3821) Internet Mail Only Don't recall being given any options when I installed Outlook. Ditto in re address book. Pretty sure I was able to make changes to address book entries in previous version of Outlook I had been using (probably Office 97 to my best recollection). If I have to reinstall Outlook, that is no problem. I really have gotten used to the calendar and it hurts not to be able to use it. -- "Russ Valentine [MVP-Outlook]" wrote in message ... You never use the address book to make entries. It is merely a view of your Contact Folders. All Contact data resides is the Contacts Folders and that is the only place you should enter or edit data. Provide more detail on your version (include the mail support mode: Line 2 of Help | About if you don't know). State how you configured your Outlook data file in this installation and how you configured your address book. -- Russ Valentine [MVP-Outlook] "John Passafiume" wrote in message ink.net... I have recently installed Windows XP w/SP1 as well as Office 2000. I am using Outlook as my email client and like it having used it before when I was using Outlook under Windows Me. When I installed XP, I also reinstalled Office 2000. Email worked fine with no glitches. But am having problems: (1) When I try to place a new ently in the address book, I find that Outlook has remembered all of my all email friends names, but "forgot" all of the addresses. When I go to address book and click on name to edit, the system appears to work, allowing me to make entries such as email address, phone, etc. But when I go back to address book after having saved info, nothing but the original name is there -- all the new stuff is gone.When I get an email and right click on the senders address to add a contact, that works fine. This doesn't make sense. (2) When I add the new contact as above, I am hounded with reminders about contacting that person. How do I get rid of or edit reminders? Have tried to turn off and it doesn't work. (3) Cannot add meetings, appointments, etc. to calendar. System lets me make entries and than calendar shows nothing. -- _________________________________ John F. Passafiume, Colonel, USA Retired AKA Colonel Flagg |
#8
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John Passafiume wrote:
1. What is a full version of Outlook? The install disk should allow me to load that version. In Outlook, click ToolsOptionsMail Setup (I think) and click the "Reconfigure" button at the lower right. 3. I did not try the /Unregservers and /Regserver switches. Could they help in some way? I'm not sure those are supported in Outlook 2000. 4. I used the Inbox Repair Tool, Scanpst.exe on my Outlook.pst file. The results were as follows: No effors found in this file. Folders found in this file: 26 Items found in this file: 673 At least there doesn't seem to be any issues with your PST. -- Brian Tillman |
#9
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You may not have to switch to the other mode just yet. If you have a corrupt
profile, you can force IMO to create a new one with a reg hack: To create a new "profile" in IMO, quit Outlook then delete this key: HKEY_CURRENT_USER\Software\Microsoft\Windows Messaging Subsystem\Profiles\Microsoft Outlook Internet Settings Restart Outlook. It will create a new profile automatically. -- Russ Valentine [MVP-Outlook] "John Passafiume" wrote in message ink.net... Thanks. 1. What is a full version of Outlook? The install disk should allow me to load that version. 2. I tried the "/resetfolders" switch. It did not appear to do anything that I noticed. 3. I did not try the /Unregservers and /Regserver switches. Could they help in some way? 4. I used the Inbox Repair Tool, Scanpst.exe on my Outlook.pst file. The results were as follows: No effors found in this file. Folders found in this file: 26 Items found in this file: 673 -- John F. Passafiume, Colonel, USA Retired AKA Colonel Flagg "Russ Valentine [MVP-Outlook]" wrote in message ... Unfortunately, most of the options we would use to correct a corrupt connection to your Outlook Data File are not available to us because you are not using a full version of Outlook. Try checking your Outlook Data File for errors using the Inbox Repair Tool. Try starting Outlook once with the /resetfolders command line switch. This switch (and a few other really helpful ones) are discussed he http://support.microsoft.com/support.../q156/9/82.asp -- Russ Valentine [MVP-Outlook] "John Passafiume" wrote in message ink.net... Wish I could recall how I did the reinstall. As I said earlier, or at least I think I said, all I did was reinstall Outlook from the instatllation disk. I would be happy to do that again, hopefully correctly, so that I can stop spending so much time spinning my wheels. If I have to reenter all of my contacts, so be it. This situation is not any good. Thanks for your help. Understand about the contact folders and have got that part working up to a point, but calendar is non-functional and worthless. The PIM feature is very useful to me and I would like to get it working. -- _________________________________ John F. Passafiume, Colonel, USA Retired AKA Colonel Flagg "Russ Valentine [MVP-Outlook]" wrote in message ... In no version of Outlook should you ever have used the address book for data entry or editing. Now you see why. You completely lose track of where that data goes or whether you have even saved it. There is no address book in Outlook. All data is stored in Contact Folders. Use Folder List view to see how many Contact Folders you now have, consolidate them if you have more than one, and use only that Contact Folder for data entry. You've obviously created some serious problems with the connection to your Outlook Data File when you reinstalled Outlook. We can't solve them until you answer my question about how you did that. -- Russ Valentine [MVP-Outlook] "John Passafiume" wrote in message k.net... Thanks for your expeditious response to my query. This is from help/about: Microsoft Outlook 2000 SR-1 (9.0.0.3821) Internet Mail Only Don't recall being given any options when I installed Outlook. Ditto in re address book. Pretty sure I was able to make changes to address book entries in previous version of Outlook I had been using (probably Office 97 to my best recollection). If I have to reinstall Outlook, that is no problem. I really have gotten used to the calendar and it hurts not to be able to use it. -- "Russ Valentine [MVP-Outlook]" wrote in message ... You never use the address book to make entries. It is merely a view of your Contact Folders. All Contact data resides is the Contacts Folders and that is the only place you should enter or edit data. Provide more detail on your version (include the mail support mode: Line 2 of Help | About if you don't know). State how you configured your Outlook data file in this installation and how you configured your address book. -- Russ Valentine [MVP-Outlook] "John Passafiume" wrote in message ink.net... I have recently installed Windows XP w/SP1 as well as Office 2000. I am using Outlook as my email client and like it having used it before when I was using Outlook under Windows Me. When I installed XP, I also reinstalled Office 2000. Email worked fine with no glitches. But am having problems: (1) When I try to place a new ently in the address book, I find that Outlook has remembered all of my all email friends names, but "forgot" all of the addresses. When I go to address book and click on name to edit, the system appears to work, allowing me to make entries such as email address, phone, etc. But when I go back to address book after having saved info, nothing but the original name is there -- all the new stuff is gone.When I get an email and right click on the senders address to add a contact, that works fine. This doesn't make sense. (2) When I add the new contact as above, I am hounded with reminders about contacting that person. How do I get rid of or edit reminders? Have tried to turn off and it doesn't work. (3) Cannot add meetings, appointments, etc. to calendar. System lets me make entries and than calendar shows nothing. -- _________________________________ John F. Passafiume, Colonel, USA Retired AKA Colonel Flagg |
#10
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Thanks, I did the reconfigure. I was not queried for location of Exchange
Server or any other queries for that matter. I restarted Outlook and I still have no calendar capabilities. I get calendars, but they are all empty except for old stuff from the previous installation two years ago. I try to make new entries and everything goes into the bit bucket. Bummer. So, I have this powerful computer with all this great software and I am reduced to using my paper daytimer. This makes me the object of much ridicule. :-( What if I just do an uninstall and then try to reinstall? Was told that I do not have that options because of some peculiarity with respect to my Profile. Find that hard to stomach/believe. -- _________________________________ John F. Passafiume, Colonel, USA Retired AKA Colonel Flagg "Brian Tillman" wrote in message ... John Passafiume wrote: 1. What is a full version of Outlook? The install disk should allow me to load that version. In Outlook, click ToolsOptionsMail Setup (I think) and click the "Reconfigure" button at the lower right. 3. I did not try the /Unregservers and /Regserver switches. Could they help in some way? I'm not sure those are supported in Outlook 2000. 4. I used the Inbox Repair Tool, Scanpst.exe on my Outlook.pst file. The results were as follows: No effors found in this file. Folders found in this file: 26 Items found in this file: 673 At least there doesn't seem to be any issues with your PST. -- Brian Tillman |
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