I recently installed my Office 2003 Student/teacher version.

I setup Outlook for the first time in my computer. After this, I went to an
online quick training on how to archive e-mail and how to create personal
folders. I followed the practice course and then closed the application.

Today, I'm trying to open Outlook again, and a window called "Personal
Folders Password" comes up asking me for a password for Outlook. I'm not
sure what I did, but I don't remember creating any passwords...!! If I ever
did, how do I know which one it is or how to change it?

This does not make any sense. If I don't get it right, I won't be able to
use the software! I have tried many times unsuccessfully.

If I hit Cancel, another window coes up saying,
"Cannot start Microsoft Office Outlook. Unable to open the Outlook window.
The set of folders could not be opened. The server is not available.
Contact your administrator if this condition persists."

I am the only one with administrative rights in my computer. I have not
been able to use Outlook since then. I tried uninstalling Office all
together and re-installing it. It's doing the same.

I have another computer in the network where I installed this new Office as
well, and I have no problems there. Maybe because I install it there first?

Anyway, I need to use it in my computer, but I have not been able to.
Please, help me! What Can I do?

Thank you.

Rolo wrote:

Today, I'm trying to open Outlook again, and a window called
"Personal Folders Password" comes up asking me for a password for
Outlook. I'm not sure what I did, but I don't remember creating any
passwords...!! If I ever did, how do I know which one it is or how
to change it?

Did your PST actually contain anything of value? If not, try adding another
in the Mail applet of Control Panel.
--
Brian Tillman