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#1
September 21st 06, 07:34 PM
posted to microsoft.public.outlook
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how to get contacts from Word to outlook
In Word, when I am on an address a smart button appears and when I click on
it there is a dropdown menu which has "add contact" whenever I click on it I get an error message that says "Word cannot open Outlook or has encountered difficulties". I already had Outlook open on my computer so I don't know where the problem lies. 
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#2
September 21st 06, 08:30 PM
posted to microsoft.public.outlook
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how to get contacts from Word to outlook
mythompsonhandful wrote:
In Word, when I am on an address a smart button appears and when I click on it there is a dropdown menu which has "add contact" whenever I click on it I get an error message that says "Word cannot open Outlook or has encountered difficulties". I already had Outlook open on my computer so I don't know where the problem lies. Do the versions of Word and Outlook match? -- Brian Tillman
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#3
September 22nd 06, 06:07 AM
posted to microsoft.public.outlook
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how to get contacts from Word to outlook
yes they are both part of microsoft office. Word 2003 and outlook 2003
"Brian Tillman" wrote: mythompsonhandful wrote: In Word, when I am on an address a smart button appears and when I click on it there is a dropdown menu which has "add contact" whenever I click on it I get an error message that says "Word cannot open Outlook or has encountered difficulties". I already had Outlook open on my computer so I don't know where the problem lies. Do the versions of Word and Outlook match? -- Brian Tillman
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#4
September 22nd 06, 04:30 PM
posted to microsoft.public.outlook
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how to get contacts from Word to outlook
mythompsonhandful wrote:
yes they are both part of microsoft office. Word 2003 and outlook 2003 In Outlook, click ToolsE-mail AccountsView or change existing directories or address booksNext. What do you see? -- Brian Tillman
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#5
September 22nd 06, 07:37 PM
posted to microsoft.public.outlook
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how to get contacts from Word to outlook
I see incoming.verizon.net and pop3 as type
"Brian Tillman" wrote: mythompsonhandful wrote: yes they are both part of microsoft office. Word 2003 and outlook 2003 In Outlook, click ToolsE-mail AccountsView or change existing directories or address booksNext. What do you see? -- Brian Tillman
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#6
September 22nd 06, 07:42 PM
posted to microsoft.public.outlook
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how to get contacts from Word to outlook
You did not follow the directions - the OP was asking for your address book settings, not your mail settings.
-- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, mythompsonhandful asked: | I see incoming.verizon.net and pop3 as type | | "Brian Tillman" wrote: | || mythompsonhandful || wrote: || ||| yes they are both part of microsoft office. Word 2003 and outlook ||| 2003 || || In Outlook, click ToolsE-mail AccountsView or change existing || directories or address booksNext. What do you see? || -- || Brian Tillman
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#7
September 23rd 06, 02:49 AM
posted to microsoft.public.outlook
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how to get contacts from Word to outlook
mythompsonhandful wrote:
I see incoming.verizon.net and pop3 as type Proof you didn't do what I told you to do. Go back and reread what I wrote. You're viewing existing e-mail accounts, not directories or address books. You didn't change the radio button like I told you to do. -- Brian Tillman
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#8
September 22nd 06, 10:02 PM
posted to microsoft.public.outlook
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how to get contacts from Word to outlook
sorry. when I open view directories I see Outlook address book
"mythompsonhandful" wrote: In Word, when I am on an address a smart button appears and when I click on it there is a dropdown menu which has "add contact" whenever I click on it I get an error message that says "Word cannot open Outlook or has encountered difficulties". I already had Outlook open on my computer so I don't know where the problem lies.
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#9
September 23rd 06, 02:52 AM
posted to microsoft.public.outlook
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how to get contacts from Word to outlook
mythompsonhandful wrote:
sorry. when I open view directories I see Outlook address book If this were happening to me, I'd remove the Outlook Address Book service (select it and click Remove), stop and resart Outlook, then add it in again (ToolsE-mail AccountsAdd a new directory or address bookNextAdditional Address BooksOutlook Address Book), stopping and restarting Outlook once again afterward, then try what you were originally trying in Word.
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#10
September 26th 06, 06:59 PM
posted to microsoft.public.outlook
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how to get contacts from Word to outlook
Tried it. Didn't work. But thanks. I've been told that it probably has
something to do with my security settings and virus protection and I could work around it if I wanted to risk it. That's all I'm going to bother with it for now. "Brian Tillman" wrote: mythompsonhandful wrote: sorry. when I open view directories I see Outlook address book If this were happening to me, I'd remove the Outlook Address Book service (select it and click Remove), stop and resart Outlook, then add it in again (ToolsE-mail AccountsAdd a new directory or address bookNextAdditional Address BooksOutlook Address Book), stopping and restarting Outlook once again afterward, then try what you were originally trying in Word.
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