OL 2002 (10.6515.6626) SP3
Win XP HE

Follow-up to: *microsoft.public.outlook*

(this message is cross-posted to the newsgroups that appear in the
headers. To reply, just click "Reply" in news client and it will go to
the follow-up newsgroup *microsoft.public.outlook*, where u can follow
the thread. Thanks.)

Hi,

I am constantly receiving error message:

Task 'smtp server name - Sending and Receiving' reported error
(0x8004210A): 'The operation timed out waiting for a response from the
receiving (POP) server. If you continue to receive this message, contact
your server administrator or Internet service provide (ISP).'

I have applied fix http://support.microsoft.com/kb/827349/ by creating
additional registry entry "UseInetcommCS"--just in case--but no change.

I HAVE office SP3 so i shouldn't even have to add the registry key....

I have contacted tech support at:
a) ISP and no problems there.
b) hosting company: no problems there
c) local telephone company--even had them change telephone switches
which appeared rusty, etc. to brand new ones--just in case.
d) completely uninstalled Trend Micro PC Cillin Internet Security and
done a clean reinstall with tech support
e) made sure that firewall and mail scanning both incoming and outgoing
were disabled
f) I am only running a Linksys NAT router with default
configuration--nothing customized.

Still no change. Same error message.
It works, it doesn't work, it works, etc. Once it starts giving the
error message, I usually need to restart OL and then it works again, etc.

The problem does NOT occur using a different email client--thus the
problem is with OL.

I was even thinking of buying the upgraded to Office 2003 just to get
rid of this problem but, searching thru newsgroups, the problem exist in
OL2003 as well.....

I am at my wits end....it is affecting my business email, etc.

Surely, there are some bright minds out there with experience with this
that can help......

More on this:

since original post, i have tried to change the MTU from 1500 to 500
with no improvements. since i dt use PPPoE but DHCP, i expected this wd
have no effect. but tried it anyway, just in case.
i have ALSO, bypassed the linksys router completely--going directly thru
ISP DSL modem), and get the SAME timeout error message and same problems.
THUS, it is NOT a router problem.
i have ALSO logged in to my Westell DSL modem and checked out if setup
as bridge, it is, no custom configurations appear. just default config.
i have tried setting different DNS servers. no change.
there is something with OL itself as an application as i do not ever get
these error messages using Mozilla Thunderbird as an email client.
i do not want to switch to Thunderbird as my main business email client
and i MUST resolve this problem.

come on experts!! help me out here....


stef wrote:
OL 2002 (10.6515.6626) SP3
Win XP HE

Follow-up to: *microsoft.public.outlook*

(this message is cross-posted to the newsgroups that appear in the
headers. To reply, just click "Reply" in news client and it will go to
the follow-up newsgroup *microsoft.public.outlook*, where u can follow
the thread. Thanks.)

Hi,

I am constantly receiving error message:

Task 'smtp server name - Sending and Receiving' reported error
(0x8004210A): 'The operation timed out waiting for a response from the
receiving (POP) server. If you continue to receive this message, contact
your server administrator or Internet service provide (ISP).'

I have applied fix http://support.microsoft.com/kb/827349/ by creating
additional registry entry "UseInetcommCS"--just in case--but no change.

I HAVE office SP3 so i shouldn't even have to add the registry key....

I have contacted tech support at:
a) ISP and no problems there.
b) hosting company: no problems there
c) local telephone company--even had them change telephone switches
which appeared rusty, etc. to brand new ones--just in case.
d) completely uninstalled Trend Micro PC Cillin Internet Security and
done a clean reinstall with tech support
e) made sure that firewall and mail scanning both incoming and outgoing
were disabled
f) I am only running a Linksys NAT router with default
configuration--nothing customized.

Still no change. Same error message.
It works, it doesn't work, it works, etc. Once it starts giving the
error message, I usually need to restart OL and then it works again, etc.

The problem does NOT occur using a different email client--thus the
problem is with OL.

I was even thinking of buying the upgraded to Office 2003 just to get
rid of this problem but, searching thru newsgroups, the problem exist in
OL2003 as well.....

I am at my wits end....it is affecting my business email, etc.

Surely, there are some bright minds out there with experience with this
that can help......