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#1
October 10th 06, 04:36 PM
posted to microsoft.public.outlook
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Cannot Open Attachments (MS Word)
Using Outlook 2000, when I get an email with a MS Word attachment, I
double-click on it but it will not open. Basically, nothing happens. I have to save the file to my disk and then open it. I don't have this same problem with Excel. Any idea why? I do get a message when I open a Word document saying "Performing Virus Scan." I have Norton Antivirus running. Could this be interacting with Outlook to prevent the file from opening within the Outlook environment? 
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#2
October 11th 06, 01:13 AM
posted to microsoft.public.outlook
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Cannot Open Attachments (MS Word)
Easy enough to find out, disable Norton's scanning and try again; if it
works correctly, you've discovered the problem. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "WarpGammon Director" wrote in message oups.com... Using Outlook 2000, when I get an email with a MS Word attachment, I double-click on it but it will not open. Basically, nothing happens. I have to save the file to my disk and then open it. I don't have this same problem with Excel. Any idea why? I do get a message when I open a Word document saying "Performing Virus Scan." I have Norton Antivirus running. Could this be interacting with Outlook to prevent the file from opening within the Outlook environment?
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