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#1
October 16th 06, 03:23 PM
posted to microsoft.public.outlook
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Any Ideas?
Hello,
Microsoft Office XP Pro SP 3 w/o Exchange I have a user who is missing several (random) email messages from his PST. The folders are NOT being Archived, even so, the items were not old enough to be archived. The search companion and Windows Desktop Search are unable to find them. The user is 100% certain these items were not deleted, and do not appear in Deleted Items folder. The PST file is approximately 125 MB with an Archive PST at approximately 400 MB. Does anybody have any suggestions? 
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#2
October 17th 06, 08:13 PM
posted to microsoft.public.outlook
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Any Ideas?
Aaron-McLeod wrote:
I have a user who is missing several (random) email messages from his PST. The folders are NOT being Archived, even so, the items were not old enough to be archived. The search companion and Windows Desktop Search are unable to find them. The user is 100% certain these items were not deleted, and do not appear in Deleted Items folder. The PST file is approximately 125 MB with an Archive PST at approximately 400 MB. There is no way I know for Outlook to lose messages "at random" without being affected in other ways. The most likely cause if a view hiding the messages in question. With Outlook closed, run the Inbox Repair Tool (SCANPST) amd try starting Outlook once with the /cleanviews command line switch. -- Brian Tillman
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#3
October 17th 06, 11:12 PM
posted to microsoft.public.outlook
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Any Ideas?
Had previously tried Inbox Repair Tool, this did not help. Running with
cleanviews switch did not help either. The search companion within Outlook cannot find the messages at all. "Brian Tillman" wrote in message ... Aaron-McLeod wrote: I have a user who is missing several (random) email messages from his PST. The folders are NOT being Archived, even so, the items were not old enough to be archived. The search companion and Windows Desktop Search are unable to find them. The user is 100% certain these items were not deleted, and do not appear in Deleted Items folder. The PST file is approximately 125 MB with an Archive PST at approximately 400 MB. There is no way I know for Outlook to lose messages "at random" without being affected in other ways. The most likely cause if a view hiding the messages in question. With Outlook closed, run the Inbox Repair Tool (SCANPST) amd try starting Outlook once with the /cleanviews command line switch. -- Brian Tillman
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