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#1
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Hi,
We have a client who is running outlook 2003 via pop3. Sometimes, she receives multiples of each email - up to 10 copies of each message... other times, everything works fine. the client DEFINITELY has "leave messages on server" option switched off - that was the first thing that I checked. Any suggestions? thanks! Victor. |
#2
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Does her send/receive cycle end normally or with errors? Sometimes I've seen
issues where the cycle ends poorly and it doesn't mark the messages as downloaded so it downloads them again & again, etc "victor" wrote in message ... Hi, We have a client who is running outlook 2003 via pop3. Sometimes, she receives multiples of each email - up to 10 copies of each message... other times, everything works fine. the client DEFINITELY has "leave messages on server" option switched off - that was the first thing that I checked. Any suggestions? thanks! Victor. |
#3
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or is the polling interval to short? ie less than 10 mins
"victor" wrote in message ... Hi, We have a client who is running outlook 2003 via pop3. Sometimes, she receives multiples of each email - up to 10 copies of each message... other times, everything works fine. the client DEFINITELY has "leave messages on server" option switched off - that was the first thing that I checked. Any suggestions? thanks! Victor. |
#4
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victor wrote:
We have a client who is running outlook 2003 via pop3. Sometimes, she receives multiples of each email - up to 10 copies of each message... Make sure she is NOT scanning incoming mail with an antivirus scanner. -- Brian Tillman |
#5
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http://www.howto-outlook.com/faq/duplicates.htm
Check the information detailed here to see if anything might be of assistance. -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "victor" wrote: Hi, We have a client who is running outlook 2003 via pop3. Sometimes, she receives multiples of each email - up to 10 copies of each message... other times, everything works fine. the client DEFINITELY has "leave messages on server" option switched off - that was the first thing that I checked. Any suggestions? thanks! Victor. |
#6
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Thanks for the replies guys,
I will have a closer look at it next time i visit the client. Regards, Vic "K. Orland" wrote in message ... http://www.howto-outlook.com/faq/duplicates.htm Check the information detailed here to see if anything might be of assistance. -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "victor" wrote: Hi, We have a client who is running outlook 2003 via pop3. Sometimes, she receives multiples of each email - up to 10 copies of each message... other times, everything works fine. the client DEFINITELY has "leave messages on server" option switched off - that was the first thing that I checked. Any suggestions? thanks! Victor. |
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