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multiple email messages in inbox... help!



 
 
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  #1  
Old October 19th 06, 07:57 AM posted to microsoft.public.outlook
victor
external usenet poster
 
Posts: 2
Default multiple email messages in inbox... help!

Hi,

We have a client who is running outlook 2003 via pop3. Sometimes, she
receives multiples of each email - up to 10 copies of each message...

other times, everything works fine.

the client DEFINITELY has "leave messages on server" option switched off -
that was the first thing that I checked.

Any suggestions? thanks!

Victor.


  #2  
Old October 19th 06, 11:34 AM posted to microsoft.public.outlook
Vince Averello [MVP-Outlook]
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Posts: 2,028
Default multiple email messages in inbox... help!

Does her send/receive cycle end normally or with errors? Sometimes I've seen
issues where the cycle ends poorly and it doesn't mark the messages as
downloaded so it downloads them again & again, etc

"victor" wrote in message
...
Hi,

We have a client who is running outlook 2003 via pop3. Sometimes, she
receives multiples of each email - up to 10 copies of each message...

other times, everything works fine.

the client DEFINITELY has "leave messages on server" option switched off -
that was the first thing that I checked.

Any suggestions? thanks!

Victor.


  #3  
Old October 19th 06, 01:54 PM posted to microsoft.public.outlook
DL
external usenet poster
 
Posts: 2,598
Default multiple email messages in inbox... help!

or is the polling interval to short? ie less than 10 mins

"victor" wrote in message
...
Hi,

We have a client who is running outlook 2003 via pop3. Sometimes, she
receives multiples of each email - up to 10 copies of each message...

other times, everything works fine.

the client DEFINITELY has "leave messages on server" option switched off -
that was the first thing that I checked.

Any suggestions? thanks!

Victor.




  #4  
Old October 19th 06, 04:24 PM posted to microsoft.public.outlook
Brian Tillman
external usenet poster
 
Posts: 17,452
Default multiple email messages in inbox... help!

victor wrote:

We have a client who is running outlook 2003 via pop3. Sometimes, she
receives multiples of each email - up to 10 copies of each message...


Make sure she is NOT scanning incoming mail with an antivirus scanner.
--
Brian Tillman
  #5  
Old October 19th 06, 09:19 PM posted to microsoft.public.outlook
K. Orland
external usenet poster
 
Posts: 759
Default multiple email messages in inbox... help!

http://www.howto-outlook.com/faq/duplicates.htm

Check the information detailed here to see if anything might be of
assistance.

--
Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"victor" wrote:

Hi,

We have a client who is running outlook 2003 via pop3. Sometimes, she
receives multiples of each email - up to 10 copies of each message...

other times, everything works fine.

the client DEFINITELY has "leave messages on server" option switched off -
that was the first thing that I checked.

Any suggestions? thanks!

Victor.



  #6  
Old October 20th 06, 12:26 AM posted to microsoft.public.outlook
victor
external usenet poster
 
Posts: 2
Default multiple email messages in inbox... help!

Thanks for the replies guys,

I will have a closer look at it next time i visit the client.

Regards,

Vic


"K. Orland" wrote in message
...
http://www.howto-outlook.com/faq/duplicates.htm

Check the information detailed here to see if anything might be of
assistance.

--
Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"victor" wrote:

Hi,

We have a client who is running outlook 2003 via pop3. Sometimes, she
receives multiples of each email - up to 10 copies of each message...

other times, everything works fine.

the client DEFINITELY has "leave messages on server" option switched
off -
that was the first thing that I checked.

Any suggestions? thanks!

Victor.





 




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