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#1
October 19th 06, 11:06 PM
posted to microsoft.public.outlook
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Outlook shuting down @ every 'send & receive'
ID # 1000
Source: Microsoft Office 10 -- The BOSS "K. Orland" wrote: Is there an EventID number and source in the application event viewer for that Outlook/Office error? -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "intelegend" wrote: I am using Outlook 2002 (10.66515.6817) SP3, and every time outlook opens and I click on 'send & receive' to download mail, I get this pop-up saying, "Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience." Unfortunately, I cannot copy n paste the tech info for your viewing! But here an Event description on the Event Viewier notification... Faulting application outlook.exe, version 10.0.6626.0, faulting module outllib.dll, version 10.0.6515.0, fault address 0x004cadf3. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Can you assist me with this problem as I cannot obtain my messages at this point? Thanks you very much for your assistance ps/ please bear in mind that you are replying to common user a n not a 'teckie' although I do know a few thing about PC and sortware! -- The BOSS 
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#2
October 20th 06, 05:31 PM
posted to microsoft.public.outlook
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Outlook shuting down @ every 'send & receive'
Have you tried re-applying the latest Office service pack? Also make sure
Office is fully patched with all the latest from the update site. Also, if you're using Norton it could be a problem with an Office plug in. Check Outlook for Add Ins as well and make sure all of them are compatible with your version. If you're running Plaxo, get rid of it. It's been known to cause this issue as well. Let me know if any of the suggestions help! -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "intelegend" wrote: ID # 1000 Source: Microsoft Office 10 -- The BOSS "K. Orland" wrote: Is there an EventID number and source in the application event viewer for that Outlook/Office error? -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "intelegend" wrote: I am using Outlook 2002 (10.66515.6817) SP3, and every time outlook opens and I click on 'send & receive' to download mail, I get this pop-up saying, "Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience." Unfortunately, I cannot copy n paste the tech info for your viewing! But here an Event description on the Event Viewier notification... Faulting application outlook.exe, version 10.0.6626.0, faulting module outllib.dll, version 10.0.6515.0, fault address 0x004cadf3. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Can you assist me with this problem as I cannot obtain my messages at this point? Thanks you very much for your assistance ps/ please bear in mind that you are replying to common user a n not a 'teckie' although I do know a few thing about PC and sortware! -- The BOSS
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#3
October 20th 06, 06:31 PM
posted to microsoft.public.outlook
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Outlook shuting down @ every 'send & receive'
Hi Kathleen- I m fully patched with SP3 n not using Norton nor Plaxo!
As far as to check Add-in, I cant since Outlook starts n give me that message it as to close! Have tried many time before it shuts down and successfully started the 'detect and repair' process only to let me know it was successfully completed bit did not fix my problem...it is quite frustrating situation! Any more suggestions please keep them coming Thanks again for your assistance!!;-) -- The BOSS "K. Orland" wrote: Have you tried re-applying the latest Office service pack? Also make sure Office is fully patched with all the latest from the update site. Also, if you're using Norton it could be a problem with an Office plug in. Check Outlook for Add Ins as well and make sure all of them are compatible with your version. If you're running Plaxo, get rid of it. It's been known to cause this issue as well. Let me know if any of the suggestions help! -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "intelegend" wrote: ID # 1000 Source: Microsoft Office 10 -- The BOSS "K. Orland" wrote: Is there an EventID number and source in the application event viewer for that Outlook/Office error? -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "intelegend" wrote: I am using Outlook 2002 (10.66515.6817) SP3, and every time outlook opens and I click on 'send & receive' to download mail, I get this pop-up saying, "Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience." Unfortunately, I cannot copy n paste the tech info for your viewing! But here an Event description on the Event Viewier notification... Faulting application outlook.exe, version 10.0.6626.0, faulting module outllib.dll, version 10.0.6515.0, fault address 0x004cadf3. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Can you assist me with this problem as I cannot obtain my messages at this point? Thanks you very much for your assistance ps/ please bear in mind that you are replying to common user a n not a 'teckie' although I do know a few thing about PC and sortware! -- The BOSS
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#4
October 20th 06, 06:47 PM
posted to microsoft.public.outlook
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Outlook shuting down @ every 'send & receive'
Are you using a PST? What size is it?
-- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "intelegend" wrote: Hi Kathleen- I m fully patched with SP3 n not using Norton nor Plaxo! As far as to check Add-in, I cant since Outlook starts n give me that message it as to close! Have tried many time before it shuts down and successfully started the 'detect and repair' process only to let me know it was successfully completed bit did not fix my problem...it is quite frustrating situation! Any more suggestions please keep them coming Thanks again for your assistance!!;-) -- The BOSS "K. Orland" wrote: Have you tried re-applying the latest Office service pack? Also make sure Office is fully patched with all the latest from the update site. Also, if you're using Norton it could be a problem with an Office plug in. Check Outlook for Add Ins as well and make sure all of them are compatible with your version. If you're running Plaxo, get rid of it. It's been known to cause this issue as well. Let me know if any of the suggestions help! -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "intelegend" wrote: ID # 1000 Source: Microsoft Office 10 -- The BOSS "K. Orland" wrote: Is there an EventID number and source in the application event viewer for that Outlook/Office error? -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "intelegend" wrote: I am using Outlook 2002 (10.66515.6817) SP3, and every time outlook opens and I click on 'send & receive' to download mail, I get this pop-up saying, "Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience." Unfortunately, I cannot copy n paste the tech info for your viewing! But here an Event description on the Event Viewier notification... Faulting application outlook.exe, version 10.0.6626.0, faulting module outllib.dll, version 10.0.6515.0, fault address 0x004cadf3. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Can you assist me with this problem as I cannot obtain my messages at this point? Thanks you very much for your assistance ps/ please bear in mind that you are replying to common user a n not a 'teckie' although I do know a few thing about PC and sortware! -- The BOSS
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#5
October 21st 06, 11:52 PM
posted to microsoft.public.outlook
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Outlook shuting down @ every 'send & receive'
I am not sure y u ask me this? Shouldn't we all have one? Mine is 57,705kb.
-- The BOSS "K. Orland" wrote: Are you using a PST? What size is it? -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "intelegend" wrote: Hi Kathleen- I m fully patched with SP3 n not using Norton nor Plaxo! As far as to check Add-in, I cant since Outlook starts n give me that message it as to close! Have tried many time before it shuts down and successfully started the 'detect and repair' process only to let me know it was successfully completed bit did not fix my problem...it is quite frustrating situation! Any more suggestions please keep them coming Thanks again for your assistance!!;-) -- The BOSS "K. Orland" wrote: Have you tried re-applying the latest Office service pack? Also make sure Office is fully patched with all the latest from the update site. Also, if you're using Norton it could be a problem with an Office plug in. Check Outlook for Add Ins as well and make sure all of them are compatible with your version. If you're running Plaxo, get rid of it. It's been known to cause this issue as well. Let me know if any of the suggestions help! -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "intelegend" wrote: ID # 1000 Source: Microsoft Office 10 -- The BOSS "K. Orland" wrote: Is there an EventID number and source in the application event viewer for that Outlook/Office error? -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "intelegend" wrote: I am using Outlook 2002 (10.66515.6817) SP3, and every time outlook opens and I click on 'send & receive' to download mail, I get this pop-up saying, "Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience." Unfortunately, I cannot copy n paste the tech info for your viewing! But here an Event description on the Event Viewier notification... Faulting application outlook.exe, version 10.0.6626.0, faulting module outllib.dll, version 10.0.6515.0, fault address 0x004cadf3. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Can you assist me with this problem as I cannot obtain my messages at this point? Thanks you very much for your assistance ps/ please bear in mind that you are replying to common user a n not a 'teckie' although I do know a few thing about PC and sortware! -- The BOSS
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#6
October 22nd 06, 12:31 AM
posted to microsoft.public.outlook
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Outlook shuting down @ every 'send & receive'
Exchange users do not have a .pst file.
-- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, intelegend asked: | I am not sure y u ask me this? Shouldn't we all have one? Mine is | 57,705kb. | | || Are you using a PST? What size is it? || -- || Kathleen Orland || Outlook Tips: http://www.outlook-tips.net/ || http://www.howto-outlook.com/ || || || || "intelegend" wrote: || ||| Hi Kathleen- I m fully patched with SP3 n not using Norton nor ||| Plaxo! ||| As far as to check Add-in, I cant since Outlook starts n give me ||| that message it as to close! Have tried many time before it shuts ||| down and successfully started the 'detect and repair' process only ||| to let me know it was successfully completed bit did not fix my ||| problem...it is quite frustrating situation! Any more suggestions ||| please keep them coming ||| ||| Thanks again for your assistance!!;-) ||| -- ||| The BOSS ||| ||| ||| "K. Orland" wrote: ||| |||| Have you tried re-applying the latest Office service pack? Also |||| make sure Office is fully patched with all the latest from the |||| update site. |||| |||| Also, if you're using Norton it could be a problem with an Office |||| plug in. |||| |||| Check Outlook for Add Ins as well and make sure all of them are |||| compatible with your version. If you're running Plaxo, get rid of |||| it. It's been known to cause this issue as well. |||| |||| Let me know if any of the suggestions help! |||| |||| -- |||| Kathleen Orland |||| Outlook Tips: http://www.outlook-tips.net/ |||| http://www.howto-outlook.com/ |||| |||| |||| |||| "intelegend" wrote: |||| ||||| ID # 1000 ||||| Source: Microsoft Office 10 ||||| -- ||||| The BOSS ||||| ||||| ||||| "K. Orland" wrote: ||||| |||||| Is there an EventID number and source in the application event |||||| viewer for that Outlook/Office error? |||||| |||||| -- |||||| Kathleen Orland |||||| Outlook Tips: http://www.outlook-tips.net/ |||||| http://www.howto-outlook.com/ |||||| |||||| |||||| |||||| "intelegend" wrote: |||||| ||||||| I am using Outlook 2002 (10.66515.6817) SP3, and every time ||||||| outlook opens and I click on 'send & receive' to download mail, ||||||| I get this pop-up saying, "Microsoft Outlook has encountered a ||||||| problem and needs to close. We are sorry for the ||||||| inconvenience." Unfortunately, I cannot copy n paste the tech ||||||| info for your viewing! But here an Event description on the ||||||| Event Viewier notification... ||||||| Faulting application outlook.exe, version 10.0.6626.0, faulting ||||||| module outllib.dll, version 10.0.6515.0, fault address ||||||| 0x004cadf3. ||||||| ||||||| For more information, see Help and Support Center at ||||||| http://go.microsoft.com/fwlink/events.asp. ||||||| ||||||| Can you assist me with this problem as I cannot obtain my ||||||| messages at this point? ||||||| ||||||| Thanks you very much for your assistance ||||||| ||||||| ps/ please bear in mind that you are replying to common user a ||||||| n not a 'teckie' although I do know a few thing about PC and ||||||| sortware! -- ||||||| The BOSS
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#7
October 22nd 06, 01:55 PM
posted to microsoft.public.outlook
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Outlook shuting down @ every 'send & receive'
Have you tried running a repair on your PST, just in case? Do a file search
for ScanPST.exe, double-click on it, and follow the instructions. Make sure Outlook is closed when you do this. -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "intelegend" wrote: I am not sure y u ask me this? Shouldn't we all have one? Mine is 57,705kb. -- The BOSS "K. Orland" wrote: Are you using a PST? What size is it? -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "intelegend" wrote: Hi Kathleen- I m fully patched with SP3 n not using Norton nor Plaxo! As far as to check Add-in, I cant since Outlook starts n give me that message it as to close! Have tried many time before it shuts down and successfully started the 'detect and repair' process only to let me know it was successfully completed bit did not fix my problem...it is quite frustrating situation! Any more suggestions please keep them coming Thanks again for your assistance!!;-) -- The BOSS "K. Orland" wrote: Have you tried re-applying the latest Office service pack? Also make sure Office is fully patched with all the latest from the update site. Also, if you're using Norton it could be a problem with an Office plug in. Check Outlook for Add Ins as well and make sure all of them are compatible with your version. If you're running Plaxo, get rid of it. It's been known to cause this issue as well. Let me know if any of the suggestions help! -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "intelegend" wrote: ID # 1000 Source: Microsoft Office 10 -- The BOSS "K. Orland" wrote: Is there an EventID number and source in the application event viewer for that Outlook/Office error? -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "intelegend" wrote: I am using Outlook 2002 (10.66515.6817) SP3, and every time outlook opens and I click on 'send & receive' to download mail, I get this pop-up saying, "Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience." Unfortunately, I cannot copy n paste the tech info for your viewing! But here an Event description on the Event Viewier notification... Faulting application outlook.exe, version 10.0.6626.0, faulting module outllib.dll, version 10.0.6515.0, fault address 0x004cadf3. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Can you assist me with this problem as I cannot obtain my messages at this point? Thanks you very much for your assistance ps/ please bear in mind that you are replying to common user a n not a 'teckie' although I do know a few thing about PC and sortware! -- The BOSS
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