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#1
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Hi!
I have a user that has 2 strange problems with his Outlook 2003 SP2. When replying to an email or writing a new one, he starts typing then goes to use another app and comes back to finish his email. He sends it and the receiver only gets what he typed at first, not the stuff from his second time. Also he gets emails with .GIF attachments that he cannot see. He only sees it when clicking on reply, it appears suddenly as an attachment. Any clues? PMD |
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#2
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Pascal M. Dorion wrote:
I have a user that has 2 strange problems with his Outlook 2003 SP2. When replying to an email or writing a new one, he starts typing then goes to use another app and comes back to finish his email. He sends it and the receiver only gets what he typed at first, not the stuff from his second time. I can't think of a reason for this. Also he gets emails with .GIF attachments that he cannot see. He only sees it when clicking on reply, it appears suddenly as an attachment. This sounds like he's using Word as the mail editor and there's a GIF embedded in the document template (.dot) file Word is using. Deleting the template file and allowing Word to recreate it should correct this problem. -- Brian Tillman |
#3
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I know it's quite odd.
I'll call Ghostbusters and format his PC. PMD "Brian Tillman" wrote in message ... Pascal M. Dorion wrote: I have a user that has 2 strange problems with his Outlook 2003 SP2. When replying to an email or writing a new one, he starts typing then goes to use another app and comes back to finish his email. He sends it and the receiver only gets what he typed at first, not the stuff from his second time. I can't think of a reason for this. Also he gets emails with .GIF attachments that he cannot see. He only sees it when clicking on reply, it appears suddenly as an attachment. This sounds like he's using Word as the mail editor and there's a GIF embedded in the document template (.dot) file Word is using. Deleting the template file and allowing Word to recreate it should correct this problem. -- Brian Tillman |
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