Do not grant 'Send on Behalf Of', Grant 'Send As' permissions.

For this to work you will have to publish the Public Folder in the GAL. If
you have a normal Exchange install with RUS running it will do this for you.

Oliver


"Zoran Pantic" wrote in message
...
Hello All,

We have Exchange 2003 and Office 2003 pro - with the latest service packs
and updates.

We have a public e-mail address, something like
sitting on a folder under Public Folder.

Our supporters sometimes need to answer the mails coming to that
address/folder, and they are using "From field" to send the answer on
behalf of that info-e-mail. They would like to have there's own e-mail
address not shown as the sender, but only info@...

But, very often the customers get those e-mails, and in "From field" shows
as following:

From on behalf of

How to prevent this from happening?

It is critical that the correspondence goes through info@ address, and not
the supporter's own e-mail accounts.

Thanx in advance!

/ Zoran