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IE7 caused dialer problem



 
 
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  #1  
Old November 6th 06, 08:35 PM posted to microsoft.public.outlook
Harry
external usenet poster
 
Posts: 4
Default IE7 caused dialer problem

IE7 caused two dialer windows to pop up, the first one was the Windows
Dial-up Connection window. The second, the Earthlink dialer window, popped
up after I clicked the "dial" button on the first. This apparently caused
Outlook 2003 to go unstable. Outlook now gives me the following error
message when I click ToolsE-Mail Accounts... :"The operation failed due to
a registry or installation problem. Restart Outlook and try again. If the
problem persists, please reinstall. Could not complete the operation. One or
more parameter values are not valid." I restarted and have reinstalled
Outlook with IE7 installed, and with IE7 removed. Have also tried the
HelpDetect and Repair in Outlook. Still have the problem with Outlook.
Outlook Express 6 works OK.


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  #2  
Old November 6th 06, 11:00 PM posted to microsoft.public.outlook
Brian Tillman
external usenet poster
 
Posts: 17,452
Default IE7 caused dialer problem

Harry wrote:

IE7 caused two dialer windows to pop up, the first one was the Windows
Dial-up Connection window. The second, the Earthlink dialer window,
popped up after I clicked the "dial" button on the first. This
apparently caused Outlook 2003 to go unstable. Outlook now gives me
the following error message when I click ToolsE-Mail Accounts...
:"The operation failed due to a registry or installation problem.
Restart Outlook and try again. If the problem persists, please
reinstall. Could not complete the operation. One or more parameter
values are not valid." I restarted and have reinstalled Outlook with
IE7 installed, and with IE7 removed. Have also tried the HelpDetect
and Repair in Outlook. Still have the problem with Outlook. Outlook
Express 6 works OK.


Does Outlook start in safe mode?
--
Brian Tillman
  #3  
Old November 7th 06, 10:05 PM posted to microsoft.public.outlook
Harry
external usenet poster
 
Posts: 4
Default IE7 caused dialer problem


"Brian Tillman" wrote in message
...
Harry wrote:

IE7 caused two dialer windows to pop up, the first one was the Windows
Dial-up Connection window. The second, the Earthlink dialer window,
popped up after I clicked the "dial" button on the first. This
apparently caused Outlook 2003 to go unstable. Outlook now gives me
the following error message when I click ToolsE-Mail Accounts...
:"The operation failed due to a registry or installation problem.
Restart Outlook and try again. If the problem persists, please
reinstall. Could not complete the operation. One or more parameter
values are not valid." I restarted and have reinstalled Outlook with
IE7 installed, and with IE7 removed. Have also tried the HelpDetect
and Repair in Outlook. Still have the problem with Outlook. Outlook
Express 6 works OK.


Does Outlook start in safe mode?
--
Brian Tillman


How do I do that?

Harry


  #4  
Old November 8th 06, 02:22 PM posted to microsoft.public.outlook
Brian Tillman
external usenet poster
 
Posts: 17,452
Default IE7 caused dialer problem

Harry wrote:

Does Outlook start in safe mode?


How do I do that?


Click StartRun. Enter

outlook.exe /safe

Click OK. Include the space.
--
Brian Tillman
  #5  
Old November 8th 06, 05:54 PM posted to microsoft.public.outlook
Harry
external usenet poster
 
Posts: 4
Default IE7 caused dialer problem


"Brian Tillman" wrote in message
...
Harry wrote:

Does Outlook start in safe mode?


How do I do that?


Click StartRun. Enter

outlook.exe /safe

Click OK. Include the space.
--
Brian Tillman


I tried it. Same problem when I click ToolsE-mail Accounts...

Also, Outlook doesn't have a send/receive button or menu choice when started
in safe mode. Is it supposed to do that?

Harry


  #6  
Old November 8th 06, 08:49 PM posted to microsoft.public.outlook
Brian Tillman
external usenet poster
 
Posts: 17,452
Default IE7 caused dialer problem

Harry wrote:

Also, Outlook doesn't have a send/receive button or menu choice when
started in safe mode. Is it supposed to do that?


That's a sign that it can't find your account settings. I'd start with a
new mail profile and set up the accounts from scratch.
http://www.howto-outlook.com/faq/newprofile.htm
--
Brian Tillman

  #7  
Old November 8th 06, 11:14 PM posted to microsoft.public.outlook
Harry
external usenet poster
 
Posts: 4
Default IE7 caused dialer problem


"Brian Tillman" wrote in message
...
Harry wrote:

Also, Outlook doesn't have a send/receive button or menu choice when
started in safe mode. Is it supposed to do that?


That's a sign that it can't find your account settings. I'd start with a
new mail profile and set up the accounts from scratch.
http://www.howto-outlook.com/faq/newprofile.htm
--
Brian Tillman


YAY! Outlook is now working again, and I got my old mail folders
transferred. Now to get my address book fixed.

Thank you
Harry


 




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